Customer & sales support team leader Work, Jobs in Leicester (with Salaries)

Reservations Agent
Compello —Leicester
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Work from home
- Referral programme
Quick apply
Team Member
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
Warehouse Operative
PepsiCo —Leicester
- £36,107.71 a year
- 12 hour shift
- Driving
- Store discount
- Employee discount
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Customer & Sales Support Team Leader
Keystone Lintels —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
3d
Loss Prevention Officer- Leicester
NEXT —Leicester
- From £25,068 a year
- Weekend availability
- Travel
- IT
Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
12d
Sales Team Lead - Loughborough, UK
Modern Milkman —Loughborough
- £32,000 - £55,000 a year
- Weekend availability
- Sales
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
5d
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
12d
Hebrew Customer Service Advisor
NEXT —Leicester
- £16.99 an hour
- Full-time
- Hybrid work
- English
- Free parking
- Paid training
Store Manager - Leicester Highcross - Holding
New Look —Leicester
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Ecommerce Trading Manager
NEXT —Leicester
- Call to connect
- Communication skills
- Free parking
- Employee discount
14d
Catering Assistant
NEXT —Leicester
- £12.71 an hour
- Full-time
- Customer service
- Free parking
- Employee discount
8d
Paid Social Executive
NEXT —Leicester
- From £32,000 a year
- Full-time
- Marketing
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
2d
Retail Supervisor
Screwfix —Leicester
- £14.08 an hour
- Part-time
- Annual leave
- Employee discount
2d
Sales Assistant
Savers —Oadby
- £9.75 - £13.00 an hour
- 8 hour shift
- Employee assistance programme
- Sick pay
eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
Fabric Sourcing Technologist
NEXT —Leicester
- £46,000 - £68,000 a year
- Full-time
- Free parking
- Employee discount
Telesales Team Leader
OHEAP FIRE & SECURITY —Derby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
13d

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Reservations Agent

Compello
Leicester

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Company pension
Work from home
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Administrative experience
Data entry
Phone etiquette

Full job description

Job Description

Compello is a business vehicle rental provider that gives customers the freedom to shape their own rental solutions. We are looking for a friendly and confident individual with great customer service skills to join our dynamic and passionate team. The successful candidate will play a key role in ensuring customer requests are dealt with swiftly and professionally in a fast-paced environment, to deliver the outstanding customer service we strive to deliver.

Our Values:

Think big, think differently – we listen to our customers, we see the bigger picture and apply our unique thinking to create market leading solutions.

Powered by people – relationships are at the heart of what we do – we encourage people to work together to exceed our customers’ expectations.

Trusted by all – we act in out customers best interest, doing the right thing for ourselves and suppliers to build long-lasting relationships

Entirely passionate – we create the best possible journeys and experiences for our customers, delivering outstanding service

Overall Job Purpose

To ensure inbound phones and emails are answered, and rental enquiries are converted into bookings. To provide support to the sales team and other departments within the Vehicle Group as needed.

Scope of Job

Reporting directly to the Reservations Team Leader. To ensure bookings are placed on appropriate systems accurately, and to send out and retrieve relevant paperwork where necessary. To support other departments within the Vehicle Group as needed.

Main Duties

To ensure enquiries are converted into bookings
To support the Sales Team and other departments with all necessary tasks.
To ensure SLAs are adhered to, in line with business and customer requirements
To support managing the customer accounts over the phone and update CRM system
To build relationships with key customer & supplier accounts
To ensure systems are updated with notes, correct booking details, including groups, rental period, and additional charges
To retain strong relationships with suppliers, in particular Paull’s Vehicle Rental and Compello’s network
To ensure paperwork is sent out, signed and returned in an accurate and timely manner
To provide the optimum opportunities for Paull’s Vehicle Rental
To work closely with other areas of the business, in particular Paull’s Vehicle Rental, Billing and Finance
Where necessary support the back office team
To support change within the business
To help support the Reservations Team Leader in producing and sending the daily, weekly and monthly reports

Comply with all company rules and procedures especially those relating to health & safety, regulatory compliance and data protection with an obligation to remain informed and up-to-date on all such matters.

Skills Required

Excellent interpersonal skills, and ability to work unsupervised. Good phone manner. Attention to detail. Ability to think on your feet and to work under pressure.

Experience

Ideally, but not essential, at least 2 years’ experience in a busy customer service environment.

Qualifications

Ideally, but not essential, knowledge and understanding of the rental market.

Pay: £27,000.00 per year

Benefits:

Company pension
On-site parking
Referral programme
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer & sales support team leader jobs in leicester

Reservations Agent

Team Member

Warehouse Operative

Trainee Sales Manager

Customer Service & Operations Manager

Customer & Sales Support Team Leader

Loss Prevention Officer- Leicester

Customer & Sales Support Team Leader

Sales Team Lead - Loughborough, UK

Technical Support Analyst

Hebrew Customer Service Advisor

Store Manager - Leicester Highcross - Holding

Ecommerce Trading Manager

Catering Assistant

Paid Social Executive

Retail Supervisor

Sales Assistant

eCommerce International Regional Manager

Fabric Sourcing Technologist

Telesales Team Leader

I want to receive the latest job alerts for customer & sales support team leader in leicester

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