Eligibility assessor Work, Jobs in Leicester (with Salaries)

Eligibility Assessor
Nimbus Disability —Derby
- £25,927 a year
- Full-time
- Salesforce
- Analysis skills
- Data entry
- Free parking
- Life insurance
Quick apply
5d
Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
202608: Prison Officer - HMP Gartree
Ministry of Justice —Leicester
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
202608: Prison Officer - HMP Onley
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
202608: Prison Officer - HMP Foston Hall
Ministry of Justice —Derby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
202608: Prison Officer - HMP Lowdham Grange
Ministry of Justice —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
2d
202608: Prison Officer - HMP Stocken
Ministry of Justice —Melton Mowbray
- £30,001 - £50,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Operational Support Grade - HMP Whatton (Prison Support Role)
Ministry of Justice —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
MH Practitioner -complex emotional and relational needs pathway (CERN)
Norfolk & Suffolk Foundation Trust —Wymondham
- £39,959 - £48,117 a year
- Part-time
- Travel
- Conflict management
- Mentoring
10d
Health & Social Care Skills Tutor
Learning Curve Group —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Annual leave
Senior Community Mental Health Practitioner
Norfolk & Suffolk Foundation Trust —Wymondham
- £39,959 - £48,117 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
11d

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eligibility assessor jobs near leicester

Eligibility Assessor

Nimbus Disability
Derby

Quick apply

Job details

Full-time
£25,927 a year
5 days ago

Benefits

Free parking
Casual dress
Additional leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Salesforce
UK GDPR
Case record updates
Analysis skills
General Data Protection Regulation (GDPR)
Data entry
Proofreading
Certificate in Insurance

Full job description

Job Description: Eligibility Assessor (Railcard Application Processing)

1. Role Purpose

The Eligibility Assessor (Railcard Verification processor) plays a vital back-office role in evaluating national Railcard applications. Working within Salesforce CRM, this position focuses entirely on back-end document evaluation, data authentication, and eligibility verification.

There is no direct phone or public customer interaction in this role. The primary objective is to review submitted medical and entitlement evidence, such as Blue Badges, GP/medical letters, and disability benefits awards (e.g., PIP/DLA), against strict eligibility criteria, ensuring fast, accurate, and fair outcomes for all applicants.

2. Key Responsibilities

2.1 Evidence Assessment & Verification

Thoroughly review and evaluate supporting documentation provided by applicants (including Blue Badges, medical letters, DWP benefit entitlement statements, and visual impairment certificates).
Authenticate document validity, ensuring evidence meets defined eligibility standards and guidelines.
Exercise high attention to detail to identify missing, unclear, expired, or invalid documentation.

2.2 Salesforce CRM Queue & Workflow Management

Efficiently process incoming application queues within Salesforce CRM, maintaining high daily output volumes.
Accurately update applicant records, decision flags, and record statuses within the CRM platform.
Escalate complex, ambiguous, or borderline applications and appeals to the Subject Matter Expert (SME) in accordance with operational escalation protocols.

2.3 Data Protection & Compliance

Strictly adhere to UK GDPR and the Data Protection Act 2018 when handling sensitive Special Category medical data.
Ensure all applicant records and attached documentation are processed, stored, and verified in full compliance with confidentiality NDAs and company security policies.

2.4 Quality & Performance Standards

Meet daily processing volume targets and turnaround Key Performance Indicators (KPIs) set by management.
Participate in regular quality audits, 1-on-1 supervision check-ins, and team briefing sessions.

3. Person Specification3.1 Experience & Technical Skills

Essential: Meticulous attention to detail and strong proofreading skills.
Essential: Comfortable learning and navigating complex software systems, databases, or CRM platforms (experience with Salesforce CRM is advantageous but full training will be provided).
Essential: Strong administrative/analytical experience and ability to process evidence quickly and accurately under established guidelines.
Desirable: Basic familiarity with disability documentation (e.g., PIP awards, DLA letters, Blue Badges, consultant reports).

3.2 Key Attributes & Competencies

Analytical Thinking: Able to compare medical/benefit documents objectively against fixed eligibility matrices.
Focus & Consistency: High level of personal focus and concentration while undertaking repetitive digital verification tasks.
Data Discipline: A strong commitment to confidentiality and data security protocol.
Adaptability: Open to feedback and willing to adapt quickly to updated verification guidelines or system enhancements.

4. Working Schedule & Pattern

Contracted Hours: 37.5 hours per week.
Shift Pattern: 5 days scheduled between Monday and Saturday (daily operational window between 08:30 and 16:30).

Pay: £25,927.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

eligibility assessor jobs in leicester

Eligibility Assessor

Subject Matter Expert (SME)

202608: Prison Officer - HMP Gartree

202608: Prison Officer - HMP Onley

202608: Prison Officer - HMP Foston Hall

202608: Prison Officer - HMP Lowdham Grange

202608: Prison Officer - HMP Stocken

L4 Network Engineer Apprentice

Operational Support Grade - HMP Whatton (Prison Support Role)

MH Practitioner -complex emotional and relational needs pathway (CERN)

Health & Social Care Skills Tutor

Senior Community Mental Health Practitioner

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