It support Work, Jobs in Leigh, Gtm (with Salaries)

IT Support Assistant
Fieldings Porter Solicitors —Bolton
- £28,000 - £32,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Referral programme
- Sick pay
Quick apply
3d
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
5d
Support Engineer
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
9d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Technician
The Quill CofE Trust —Bolton
- £26,137.44 a year
- Full-time
- Hybrid work
- IT
- In-person
Quick apply
2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
5d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
5d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
14d
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
13d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
3d
IT Application Support
BAE Systems —Preston
- £33,000 a year
- IT
4d
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply
13d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
4d
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
10d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
IT Support Technician
The Granite Group —Liverpool
- Up to £31,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
6d
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply

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IT Support Assistant

Fieldings Porter Solicitors -
Bolton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
3 days ago

Benefits

Company pension
Enhanced maternity leave
Referral programme
Sick pay

Qualifications

TCP
Azure
Operating systems
Software troubleshooting
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
Network Protocols
IT support
DNS
IT
TCP/IP
Communication skills
VPN

Full job description

Job Overview

We are seeking a motivated and detail-oriented IT Support Assistant to join our dynamic IT team.

Working in conjunction with the Head of Technology and external Managed Service Providers you will provide the font line support for internal staff for technology matters linking in external providers where required and liaising with the Head of Technology more widely on any issues arising and on strategic matters relating to technology.

This role involves providing technical support across various platforms, ensuring smooth operation of hardware and software systems, and assisting with network and security infrastructure. The ideal candidate will possess strong communication skills, a solid understanding of operating systems, and experience in troubleshooting a wide range of IT issues. This position offers an excellent opportunity to develop your skills within a professional environment dedicated to technological excellence.

Duties

Provide first-line technical support to end-users via email, telephone or in person, resolving issues related to hardware, software, and network connectivity.
Liaise with external Managed Service Provider and software providers to troubleshoot and resolve user issues or systems development.
Assist with the installation, configuration, and maintenance of computer hardware including desktops, laptops, peripherals, phones, mobiles and other technologies.
Troubleshoot software problems across various systems including Windows, Android, Apple, Microsoft Azure, Microsoft 365, legal case management systems, accounting applications, VOIP systems and cloud printing.
Manage user accounts and permissions in conjunction with external Managed Service Providers.
In conjunction with the external Managed Service Providers support network infrastructure including LAN, VPNs, DNS configurations, TCP/IP settings, firewalls, and switches to ensure secure and reliable connectivity.
Monitor system performance and perform routine updates or patches.
Assist with the deployment of security measures in conjunction with the Managed Service Providers to safeguard organisational data.
Collaborate with team members on projects involving software troubleshooting, system upgrades, or hardware replacements.
Document technical procedures and maintain accurate records of support activities
Assist in the training and upskilling of staff on uses of the software and hardware systems provided to them.
Provide other business support as required on an ad hoc basis.

Requirements

Experience in technical support or IT support roles with a strong background in computer hardware or software troubleshooting would be preferrable.
Knowledge of operating systems and applications including Windows, Microsoft Azure, Microsoft 365 and CRM/practice management systems.
Familiarity with network protocols and troubleshooting techniques would be of benefit.
Experience supporting other staff with troubleshooting issues in a high pressure environment.
Strong communication skills with the ability to explain technical concepts clearly to non-technical users who are operating in a high pressure environment.
Proficiency in Microsoft Office applications along with understanding of software troubleshooting procedures.
Ability to work independently as well as part of a team in a fast-paced environment.
Relevant certifications are desirable but not essential.

This role offers an engaging environment for individuals eager to grow their IT expertise while supporting organisational success through effective technical assistance.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company pension
Enhanced maternity leave
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support jobs in leigh, gtm

IT Support Assistant

IT Support Analyst

IT Support Technician

Support Engineer

First Line Technical Support

IT Technician

2nd Line IT Engineer

IT Technician

IT Support Technician

Customer Support – Technical Support Specialist

IT Support Engineer

IT Support Engineer (1st Line)

IT Application Support

IT Support Specialist - (MSP)

IT Support Analyst (On Site)

Service Support Team Analyst

IT Support Engineer

IT Resource Technician

IT Support Technician

1st Line NOC Engineer

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