It infrastructure technician Work, Jobs in Lichfield, Sts (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Trainee GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
GIS Technician
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
HOP Technician
M Group —Derby
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Environmental Technician
Balfour Beatty Vinci —Birmingham
- Microsoft Powerpoint
- IT
- Communication skills
- Free parking
Apprentice Cyber Security Technician
Tilbury Douglas —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
14d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
9h
Overhead Line Technician – LE2
Balfour Beatty —Derby
- Hybrid work
- Communication skills
- Annual leave
2nd Line IT Support Engineer
Evolve IT Support Ltd —Uttoxeter
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Quick apply
15h
Overhead Line Technician – LE1
Balfour Beatty —Derby
- Hybrid work
- First Aid Certification
- Construction experience
- In-person
- Annual leave
Operations Maintenance Technician
FedEx EU —Tamworth
- £21.68 an hour
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
12d
Maintenance Technician (Weekends)
Caterpillar —Desford
- £37,900 - £42,000 a year
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Free parking
- Annual leave
6d
Information Security Senior Engineer
The Manufacturing Technology Centre —Coventry
- £70,000 - £78,000 a year
- Full-time
- Communication skills
- Work from home
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Advanced Research Engineer – Laser Machining
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Presentation skills
Quick apply
Building Information Modelling (BIM) Support
Department for Work and Pensions —Birmingham
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- AutoCAD
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Foreman
Balfour Beatty —Derby
- Hybrid work
- Supervising experience
- First Aid Certification
- Driving
- Annual leave
Senior Technician
WSP —Birmingham
- Part-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- Organisational skills
- Flexitime
- Work from home

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2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Operating systems
LAN
Windows
IT support
Computer networking
Organisational skills
Mac OS
IT
Communication skills
VPN

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

it infrastructure technician jobs in lichfield, sts

2nd Line IT Support Technician

IT Support Technician

Trainee GIS Technician

GIS Technician

IT Field Engineer

HOP Technician

Environmental Technician

Apprentice Cyber Security Technician

2nd Line Support Technician

Overhead Line Technician – LE2

2nd Line IT Support Engineer

Overhead Line Technician – LE1

Operations Maintenance Technician

Maintenance Technician (Weekends)

Information Security Senior Engineer

L4 Network Engineer Apprentice

Advanced Research Engineer – Laser Machining

Building Information Modelling (BIM) Support

Foreman

Senior Technician

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