First line it support Work, Jobs in Lincoln, Eng (with Salaries)

First Line IT Support Analyst
British Garden Centres —Brigg
- Weekend availability
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Employee discount
Quick apply
11d
Operative [Signalling & Telecoms and Track] - Fast Track Technician Opportunity - Lincoln
Network Rail —Lincoln
- £32,638 - £38,482 a year
- Overtime
- Travel
11d
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer networking
Quick apply
Ace Line Engineer
Apogee Corp —Lincoln
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Line Operations Manager - Frypack
PepsiCo —Lincoln
- Analysis skills
- Continuous improvement
- IT
11d
Receptionist (Part Time 24 Hours)
Doubletree by Hilton Lincoln —Lincoln
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
2d
Digital Support Officer
Lincolnshire Partnership NHS Foundation Trust —Sleaford
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Travel
- SharePoint
- Annual leave
- Employee discount
10d
Barista
Starbucks —Wragby
- Weekend availability
- Store discount
- Employee assistance programme
Quality Inspector
Teledyne Technologies Inc. —Lincoln
- Full-time
- Continuous improvement
- IT
- Communication skills
- Employee stock purchase plan
- Annual leave
Resilience Project Forester
Forestry England —Mansfield
- £33,854 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
12d
Multi Skilled Operative
Serco Plc —Lincoln
- £33,393 a year
- Overtime
- Employee assistance programme
Administrator
Lincolnshire Partnership NHS Foundation Trust —Grantham
- £25,272 a year
- Part-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
10d
Transport Operations Controller
Abbey Logistics —Newark-on-Trent
- £35,862 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
- Referral programme
Quick apply
4d
Accounts Receivable Assistant
Noble Foods Limited —Lincoln
- Overtime
- ERP systems
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Fuel Handling Technician, Brigg
BWSC —Brigg
- From £32,700 a year
- 8 hour shift
- Maintenance
- Travel
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Area Supervisor
SBFM —Newark-on-Trent
- £28,000 a year
- Travel
- IT
- Communication skills
Assistant Shift Team Leader
BWSC —Brigg
- From £47,000 a year
- 12 hour shift
- Heavy lifting
- Maintenance
- Travel
- Free parking
- Annual leave
Quick apply
12d
Retail Relief Security Officer
Mitie —Lincoln
- £13.10 an hour
- Full-time
- Customer service
- Communication skills
Assistant Contract Manager (Technical Bias)
Dalkia Facilities —Lincoln
- £48,000 - £55,000 a year
- Full-time
- Supervising experience
- University
- Driving
- Annual leave
- Employee assistance programme
3d
Teacher of English & EPQ (0.306 FTE) - Temporary
Caistor Grammar School —Market Rasen
- £10,057 - £15,597 a year
- Part-time
- English
- Bachelor's degree
- In-person
Quick apply

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First Line IT Support Analyst

British Garden Centres -
Brigg

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
Windows
Technical support
Microsoft Office
IT support
Computer networking
IT
Information Technology

Full job description

First Line IT Support Analyst

Location: Brigg Office

Contract Type: Permanent

Hours: 40 Hours Per Week, including some weekends

We are looking for a First Line IT Support Analyst to join our large Garden Centre Group, based at our Northern Head Office in Brigg. Reporting to the IT Manager, the successful candidate will provide day-to-day first line IT support across the business, helping users with hardware, software, printer, EPOS, network and Office 365 related issues.

This role would suit someone with at least one year’s experience in a first line IT support environment who is keen to develop their technical knowledge and gain wider exposure to business IT systems. The ideal candidate will be flexible, proactive and customer-focused, with a positive approach to problem solving and a willingness to support colleagues across multiple sites.

Duties include:

- Provide first line IT support to users across the business, responding to support requests by phone, remotely and in person where required.

- Diagnose and resolve hardware, software, printer and peripheral issues, escalating more complex problems where necessary.

- Set up, configure and maintain PCs, laptops, printers, scanners and other IT equipment for head office and garden centre users.

- Support the setup and maintenance of EPOS equipment, including tills, card terminals, scanners and handheld terminals.

- Carry out basic system administration tasks, including user account setup, password resets, permissions changes and routine housekeeping.

- Assist with the support and maintenance of the business network, helping to troubleshoot connectivity, Wi-Fi and basic infrastructure issues.

- Record, update and manage support tickets accurately, ensuring users are kept informed of progress and resolutions.

- Work with the wider IT team to support rollouts, upgrades, site projects and general improvements to IT services.

- Provide paid weekend support cover on a rota basis once full training has been completed.

Knowledge/experience required:

- A minimum of one year’s experience in a first line IT support, helpdesk or desktop support role.

- Good working knowledge of Windows operating systems, Microsoft Office applications and Office 365 administration.

- Experience setting up, configuring and troubleshooting PCs, laptops, printers, scanners and other common IT equipment.

- Basic understanding of networking, including Wi-Fi, IP addressing, connectivity issues and network hardware.

- Confident troubleshooting general IT issues, identifying root causes and providing clear, practical solutions to users.

- Experience supporting EPOS systems, tills, card terminals or handheld devices would be advantageous.

- Familiarity with ticketing systems and the importance of accurate call logging, prioritisation and user communication.

Personal Attributes:

- Motivated, enthusiastic and keen to develop technical knowledge within a busy IT support environment.

- Confident communicator with the ability to explain technical issues clearly to non-technical users.

- Able to work independently with minimal supervision, managing workload effectively and escalating issues when appropriate.

- Proactive and solutions-focused, with the initiative to investigate problems and identify practical improvements.

- A strong team player who is approachable, reliable and committed to providing a high standard of customer service.

What we offer:

We offer a competitive salary and benefits including pension contributions, up to 28 days’ holiday and staff discounts across all our brands including the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

To apply:

Please send in your CV and cover letter to: Jackie Argent – IT Operations Support – [email protected]

Applications close – 14th July 2026

Job Type: Full-time

Benefits:

Employee discount
Free parking

Experience:

Technical support: 1 year (preferred)
Basic networking: 1 year (preferred)
general IT trouble shooting: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

first line it support jobs in lincoln, eng

First Line IT Support Analyst

Operative [Signalling & Telecoms and Track] - Fast Track Technician Opportunity - Lincoln

IT Technician (12 months FTC)

Ace Line Engineer

Line Operations Manager - Frypack

Receptionist (Part Time 24 Hours)

Digital Support Officer

Barista

Quality Inspector

Resilience Project Forester

Multi Skilled Operative

Administrator

Transport Operations Controller

Accounts Receivable Assistant

Fuel Handling Technician, Brigg

Area Supervisor

Assistant Shift Team Leader

Retail Relief Security Officer

Assistant Contract Manager (Technical Bias)

Teacher of English & EPQ (0.306 FTE) - Temporary

I want to receive the latest job alerts for first line it support in lincoln, eng

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