Technical support specialist Work, Jobs in Little Budworth, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
LED Lighting Technical Support Specialist
Ultraleds —Manchester
- £32,000 a year
- Full-time
- CAD
- Customer service
- Presentation skills
- Free parking
- Employee discount
Quick apply
10d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
Ventilation & Mould Surveyor
The Dwelling Doctors —Crewe
- £33,000 - £36,000 a year
- Full-time
- Customer service
- No experience needed
- Travel
- Free parking
Quick apply
6d
Support Specialist, Tier 1
Fourth —Macclesfield
- Customer service
- Microsoft Office
- Hotel
- Flexible schedule
- Life insurance
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Legionella Risk Assessor
Environmental Essentials Ltd —Stoke-on-Trent
- £29,000 - £38,000 a year
- Weekend availability
- Driving
- Travel
- Power tools
- Health & wellbeing programme
- Annual leave
Quick apply
Data Modeler & Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
AutoCAD Drainage Survey Specialist
MetroRod Ltd —Macclesfield
- £32,000 a year
- Full-time
- AutoCAD
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Asset Surveyor
Equans —Winsford
- Full-time
- Annual leave
- Employee assistance programme
Certification Specialist
CSA Group —Hawarden
- Overtime
- Microsoft Word
- Word processing
- Engineering
12d
Group Profile: POS : Physical Education Instructor (PEI) HMP Berwyn
Ministry of Justice —Wrexham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Sales Project Coordinator
Benx —Stoke-on-Trent
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
11d
Training Centre Manager – Apprenticeships & Technical Skills
Cogent Skills —Ellesmere Port
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Electronic Design Engineer (Sports Equipment)
Net World Sports —Wrexham
- £32,000 - £38,000 a year
- Full-time
- Schematics
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
QA Systems Specialist
Bespak —Holmes Chapel
- £46,000 a year
- Temporary
- Free parking
Quick apply
Inspection Technician
Cokebusters Ltd —Chester
- £33,000 - £45,000 a year
- Full-time
- Travel
- Computer skills
- Communication skills
- Free parking
- Profit sharing
Quick apply
4d

I want to receive the latest job alerts for technical support specialist in little budworth, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near little budworth, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

Apply Now

Job details

£28,461.32 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

technical support specialist jobs in little budworth, chs

First Line Technical Support

Social Value Officer

LED Lighting Technical Support Specialist

Operations Specialist Support Team (OSST) HOLMES Indexer

IT Client Support Specialist

Ventilation & Mould Surveyor

Support Specialist, Tier 1

Helpdesk Coordinator

Legionella Risk Assessor

Data Modeler & Governance Specialist

Junior Support Specialist

AutoCAD Drainage Survey Specialist

Asset Surveyor

Certification Specialist

Group Profile: POS : Physical Education Instructor (PEI) HMP Berwyn

Sales Project Coordinator

Training Centre Manager – Apprenticeships & Technical Skills

Electronic Design Engineer (Sports Equipment)

QA Systems Specialist

Inspection Technician

I want to receive the latest job alerts for technical support specialist in little budworth, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected