Service leader Work, Jobs in Little Burstead, Ess (with Salaries)

Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Casual Sales Assistant
Flannels —Grays
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
1d
Deputy Manager
Aldi —Basildon
- £14.75 - £15.72 an hour
- Customer service
- Team management
- Retail management
- Annual leave
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Container Control Clerk
Maritime Transport —Horndon on the Hill
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front of House Team Leader
Chef & Brewer - BRA_101 —Hutton
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Roads Policing Process Support Officer (Basildon)
Essex Police and Kent Police —Basildon
- From £27,204 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Data entry
17h
Assistant Manager
Hollywoodbowlgroup —Basildon
- Up to £30,000 a year
- Weekend availability
- Bar
- Customer service
- Employee discount
4d
Security Officer
BidvestNoonan —London
- £52,250 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
Quick apply
Service Operations Team Leader
Raytheon —Harlow
- Weekend availability
- Continuous improvement
- Team management
- Training & development
- Sick pay
Open Job Post - Multiple Roles Available
Elavate —London
- Remote
- In-person
Insurance Claims Handler
Rightpath Insurance Solutions Limited —Basildon
- From £24,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
10d
Port Operative
Peel Ports —Sheerness
- £33,980 a year
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Hotel Kitchen - Team Leader
Premier Inn —Basildon
- Up to £14.31 an hour
- Full-time
- Inventory control
- Hotel
- Team management
- Employee discount
Quick apply
Traffic Administrator
Maritime Transport —Horndon on the Hill
- Full-time
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Executive Assistant to the CEO (Remote)
Percona —London
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Delivery Sales Assistant
Savers —Basildon
- £9.75 - £13.00 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Sick pay
5d
Branch Manager
REXEL —Brentwood
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Retail Bureau Manager
Eurochange —Basildon
- £14.25 an hour
- Part-time
- Organisational skills
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Product Team Leader
River Island —Basildon
- Part-time
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d

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Hire Desk Team Leader

Hire Safe Solutions Ltd -
Thurrock

Quick apply

Job details

Permanent | Full-time
£38,000 - £42,000 a year
8 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Sales support
Process improvement
Supervising experience
Team management
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Job Description

Reporting to the Director of Operational Excellence, the Hire Desk Team Leader is responsible for supporting the day-to-day running of the hire desk, ensuring excellent customer service, efficient operations, and consistent service delivery.

This role acts as a key link between customers, sales, transport, engineering, fulfilment and operations, helping to ensure powered access equipment is hired out safely, efficiently, and in line with company standards.

The Hire Desk Team Leader provides hands-on supervision to the team, supporting performance, resolving issues, and maintaining smooth operations.

Key Responsibilities

Team Support & Supervision

Support, coach, and guide a team of Hire Desk Controllers
Assist in setting daily priorities and allocating workload
Act as the first point of escalation for team queries and issues
Support onboarding and training of new team members
Encourage a positive, customer-focused team environment

Customer Service

Support the handling of customer enquiries, quotations, and hire contracts
Ensure service standards are maintained across all customers
Resolve escalated customer issues in a timely and professional manner
Provide guidance on product selection, availability, and hire terms
Build strong day-to-day relationships with customers

Hire Desk Operations

Oversee daily hire desk activities including on-hires, off-hires, and extensions
Ensure accuracy of bookings, contracts, and system updates
Liaise with fulfilment team to support delivery and collection schedules
Ensure processes are followed in line with company policies

Systems & Processes

Support the effective use of hire desk systems and internal apps
Ensure data is accurate and kept up to date
Assist with improving simple processes to increase efficiency
Support basic reporting and data tracking

Commercial Support

Support Business Development Managers with account coordination and service delivery
Identify opportunities to maximise hires and utilisation
Assist in maintaining strong customer relationships to support repeat business

Quality & Performance

Support monitoring of key KPIs (e.g. response times, contract accuracy, customer service)
Help ensure consistency across customer interactions
Identify and flag opportunities for operational improvement
Follow all SHEQ procedures and company standards
Provide cover across the team during absences or peak periods

Required Skills & Experience

Experience in a hire desk, customer service, or coordination role
Previous supervisory or team leader experience
Strong communication and organisational skills
Ability to manage multiple priorities in a busy environment
Good working knowledge of hire desk systems and Microsoft Office
Customer-focused with a proactive, problem-solving approach
Knowledge of powered access equipment and regulations (desirable

The Company

At Hire Safe Solutions, we’re proud to be a leading provider of powered access solutions and related products for working at height. Since our founding in 2013, we’ve built a reputation for being honest, reliable, and responsive.

We strive to be the most respected powered access provider by delivering exceptional service, uncompromising safety, and innovative solutions that elevate our customers’ success and set new standards across the industry.

We’re passionate about our customers, our team, and the power of innovation. Our business is constantly evolving to meet the changing needs of our clients and to stay ahead in a dynamic market.

Safety is at the heart of everything we do. With curious minds and a forward-thinking approach, we’re committed to being at the cutting edge of powered access technology. Our fast-paced, collaborative environment thrives on purposeful communication and genuine interest in our customers and their businesses.

We take pride in helping businesses deliver their projects successfully - offering expert guidance and tailored solutions so they can focus on what they do best: growing and making money.

When our customers succeed, we succeed. When our people grow, our business grows with them.

Why work with us

We're a fast-growing, people-first business where ideas turn into action and doing things right is how success is built.

Competitive salary
26 days annual leave + bank holidays
Private medical insurance & health cash plan
Group life assurance, critical illness cover & income protection
Pension - employer match up to 10%

Apply Now - Lets build a safer, sustainable future together.

Pay: £38,000.00-£42,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Referral programme

Experience:

team leader: 2 years (required)
hire desk or customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in little burstead, ess

Hire Desk Team Leader

Casual Sales Assistant

Deputy Manager

Customer Service Team Lead

Container Control Clerk

Front of House Team Leader

Roads Policing Process Support Officer (Basildon)

Assistant Manager

Security Officer

Service Operations Team Leader

Open Job Post - Multiple Roles Available

Insurance Claims Handler

Port Operative

Hotel Kitchen - Team Leader

Traffic Administrator

Executive Assistant to the CEO (Remote)

Delivery Sales Assistant

Branch Manager

Retail Bureau Manager

Product Team Leader

I want to receive the latest job alerts for service leader in little burstead, ess

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