Server engineer Work, Jobs in Little Wilbraham, Cam (with Salaries)

Helpdesk Manager
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Free parking
Quick apply
Full Stack Engineer
Cambridge Applied Research —Cambridge
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Quick apply
2d
Senior Software Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- Windows
- C++
Full-stack Engineer
Renesas Electronics —Cambridge
- Full-time
- Remote
- Analysis skills
- JavaScript
- Organisational skills
- Free parking
- Referral programme
Quick apply
Quality Automation Engineer- Silicon Engineering
Apple —Cambridge
- Machine learning
- APIs
- Communication skills
IT Infrastructure Engineer
Eurofins UK Food Testing —Newmarket
- Weekend availability
- Hybrid work
- Windows
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Operations Engineer
Bidwells —Cambridge
- Full-time
- Azure
- Microsoft Office
- SQL
- Employee discount
11d
Senior DevOps Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Bachelor's degree
- Linux
Senior Software Engineer - FTC
Public Library of Science —Cambridge
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Full Stack Software Engineer
Neutreeno —Cambridge
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
Quick apply
Control Systems Engineer
Johnson Matthey —Royston
- Full-time
- Programmable logic controllers
- Communication skills
Senior SoC / RTL Design Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- C++
- Scripting
- Communication skills
Graduate Server CPU Physical Design Engineer - Cambridge, UK
Qualcomm —Cambridge
- Doctoral degree
- Engineering
- Data analysis skills
- Employee stock purchase plan
- Employee assistance programme
4d
Senior Project Engineer
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Azure
- Project management
- Driving
- Free parking
- Work from home
Quick apply
Software Test Engineering Intern
SPT Labtech —Cambridge
- Computer Science
- Internship
Quick apply
2d
Server CPU Clock Physical Design Engineer, Staff level - Cambridge, UK
Qualcomm —Cambridge
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
- Employee assistance programme
4d
Principal Hardware Performance Specialist
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Windows
- Linux
Software Engineer - Materials Management
BIOVIA —Cambridge
- Hybrid work
- Computer Science
- English
- Java
- Flexible schedule
7d
Principal Software Engineer - Web Team
Raspberry Pi —Cambridge
- £160,000 - £190,000 a year
- Full-time
- JavaScript
- In-person
- Communication skills
Quick apply
Staff DevOps Engineer
Renesas Electronics —Cambridge
- Full-time
- DevOps
- Windows
- AWS
- Free parking
- Referral programme
Quick apply

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server engineer jobs near little wilbraham, cam

Helpdesk Manager

Trinity Managed Services
Saffron Walden

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Driving Licence
Customer service
Technical support
Performance management
Firewall
Supervising experience
IT support
Computer networking
Organisational skills
IT
Communication skills
Help desk

Full job description

Key Responsibilities

Manage the day-to-day operation of the helpdesk.
Oversee ticket queues, priorities, escalations, and response times.
Ensure engineers are working efficiently and tickets are progressed properly.
Deal with customer escalations in a professional and controlled manner.
Provide technical guidance and support to helpdesk engineers.
Review ticket quality, notes, time entries, and customer communication.
Monitor service performance and identify areas for improvement.
Support team development, training, and performance management.
Ensure processes are followed consistently.
Work with senior management to improve service delivery.
Maintain strong communication with customers and internal teams.
Assist with reporting on helpdesk performance, workload, and service levels.

Essential Requirements

Previous experience managing or supervising an IT helpdesk or service desk.
Strong organisational and prioritisation skills.
Good technical ability, with confidence handling escalations.
Experience working in a busy technical support environment.
Excellent customer service and communication skills.
Ability to manage workload, deadlines, and competing priorities.
Strong attention to detail.
Confident managing people, processes, and customer expectations.
Must be commutable to CB10.

Desirable Experience

Experience working for a managed service provider.
Microsoft 365 administration experience.
Windows desktop and server support experience.
Networking, firewall, and remote access knowledge.
Experience using PSA and RMM systems.
Knowledge of service desk reporting and performance management.
Cyber security and compliance awareness.

Personal Attributes

Highly organised and structured.
Calm and professional under pressure.
Strong leader with a practical management style.
Technically credible.
Customer-focused.
Clear and confident communicator.
Able to hold engineers accountable while supporting their development.
Process-driven and consistent.

Benefits

Competitive salary based on experience.
Opportunity to lead and shape the helpdesk function.
Professional development opportunities.
Supportive working environment.
Varied customer and technical environment.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Saffron Walden CB10 1PF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Which PSA or ticketing systems have you used
Which RMM's have you used?

Experience:

IT support: 5 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

server engineer jobs in little wilbraham, cam

Helpdesk Manager

Full Stack Engineer

Senior Software Engineer

Full-stack Engineer

Quality Automation Engineer- Silicon Engineering

IT Infrastructure Engineer

IT Operations Engineer

Senior DevOps Engineer

Senior Software Engineer - FTC

Full Stack Software Engineer

Control Systems Engineer

Senior SoC / RTL Design Engineer

Graduate Server CPU Physical Design Engineer - Cambridge, UK

Senior Project Engineer

Software Test Engineering Intern

Server CPU Clock Physical Design Engineer, Staff level - Cambridge, UK

Principal Hardware Performance Specialist

Software Engineer - Materials Management

Principal Software Engineer - Web Team

Staff DevOps Engineer

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