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customer support advisor jobs near liverpool, eng

Retail Assistant (Opticians)

Boots -
Liverpool

Apply Now

Job details

Permanent | Apprenticeship
£16 an hour
8 days ago

Benefits

Discounted gym membership
Employee assistance programme
Employee discount

Full job description

277012BR

Retail Assistant (Opticians)

Liverpool, Clayton Shopping Centre

Job Description

About the role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.

Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.

You will also be involved in:

Ordering, dispensing and collection of glasses and contact lenses
Supporting with eye-tests and pre-screening activities
Providing aftercare support through repairs and adjustments
Completing operational and administrative tasks associated with dispensing prescriptions
Maintaining shop floor standards

You will be based in store and report to store manager.

What you’ll need to have:

Passion for customer care
Desire to learn

It would be great if you also have:

Worked in a retail or clinical environment

Our benefits

Discretionary quarterly bonus
Generous employee discounts for you and a second person (terms and conditions apply)
Clinical and Non-Clinical Career development opportunities
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Closing date

31-Aug-2026

Business Area

Opticians, Retail

Function

Opticians

Specialism

Boots Opticians Operations

Keywords

customer, retail, opticians, optometry, apprentice, student, sales assistant, sales advisor, customer advisor, Optical Support

Hours per week

Latitude,longitude 1

53.405517677,-2.980949226

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Hours per week

16 to 24 hours per week

Company

Optics

Division

100 - North

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

OPT102 - North West England

Area

OPT102 - North West England

Store

3662 - Liverpool Clayton Square Centre BO

Req Posted Date

07-Jul-2026

County

Merseyside

Country

Address 1

18 Great Charlotte Street

Address 2

Liverpool

Post Code

L1 1QR

Source

Boots

Need To Know (New)

This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis;, We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, This role includes weekend shifts;

Are night shifts required as part of this shift pattern?

Do you require a second shift pattern to be advertised?

Please select the required shift pattern for Fridays