Freight forwarding Work, Jobs in Liverpool, Eng (with Salaries)

Ocean Freight Operations Agent - Export
DHL —Liverpool
- Full-time
- Customer service
- English
- Continuous improvement
- Employee assistance programme
7d
Logistics Coordinator
Peel Ports —Ellesmere Port
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee assistance programme
11d
Transport Planner
Peel Ports —Ellesmere Port
- Microsoft Office
- Driving
- Organisational skills
- Employee assistance programme
12d
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- Human resources
Quick apply
Warehouse General Operative (nights)
Yusen Logistics (UK) —Widnes
- £27,969.00 - £27,969.28 a year
- Overtime
- Referral programme
HGV Class 1 Driver / Nights 4 on 4 off rota
Chrisalis Worldwide Limited —Neston
- £19 - £20 an hour
- Full-time
- Driving
- Commercial driving
Quick apply

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Ocean Freight Operations Agent - Export

DHL -
Liverpool

Apply Now

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Customer service
GCSE
English
Continuous improvement

Full job description

Role Overview

As an Ocean Freight Export Agent, you will work with colleagues in the Liverpool Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable DHL Global Forwarding to build and develop customer relationships.

Key Responsibilities:

Delivering excellent customer service through our DGF’s 10 Customer Commitments
Support, drive and commit to the Company’s overall Strategy
Manage end-to-end process for OFR Export and designated customers
Communicating with customers to meet their requirements
Administration and management of own operational data, included financial review
Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality.
Creates, develops and maintains good relationships with customers and service providers
Support Sales in interaction with key customers
Supports implementation of OFR strategy
Fully ensures compliance with varying countries requirements
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First Choice continuous improvement program

Skills and Experience:

Proven exports experience with a good knowledge of Customer Service & Ocean Freight processes and systems.
A proven ability to identify and meet customer service needs in a professional and friendly manner.
Ability to achieve KPI’s.
Proven experience in Ocean Freight
Results driven and good attention to details
Good written and spoken English and excellent telephone and e-mail skills.
Excellent interpersonal skills
Able to prioritise and perform under pressure
Good commercial attitude
A level education or broad GCSE level education.

Benefits:

A competitive salary
Generous holiday entitlement
Eligibility to participate in the Employee Incentive Bonus Scheme
Pension scheme which includes life assurance
Access to professional employee assistance and wellbeing programme
A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
Training and Development opportunities with a strong focus on internal promotion

HOURS/SHIFT PATTERN: 37.5 hours per week

REPORTS TO: Ocean Export Manager

What’s Next?

If you would like to be considered for this position, then please apply using the jobs board with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

Apply Now

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freight forwarding jobs in liverpool, eng

Ocean Freight Operations Agent - Export

Logistics Coordinator

Transport Planner

Customer Service Representative II

Warehouse General Operative (nights)

HGV Class 1 Driver / Nights 4 on 4 off rota

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