Station manager Work, Jobs in Liverpool, Eng (with Salaries)

Customer Service Agent
Mr Lender —Liverpool
- £26,420.00 - £38,760.14 a year
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Project Coordinator
M Group —Bootle
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
- Work from home
13d
Service Colleague (Express)
ASDA —Liverpool
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
1d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Customer Manager
ASDA —Liverpool
- Weekend availability
- Customer service
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
7d
Store Manager - Convenience
Sainsbury's —Liverpool
- From £33,450 a year
- Human resources
- Employee discount
5d
Treatment Coordinator
Invisiblebraces4u —Liverpool
- £300 - £450 a day
- Sales
Quick apply
9d
Express Site Manager
ASDA —Liverpool
- Full-time
- Management
- Sales
- Leadership
- Employee assistance programme
- Employee discount
6d
Senior Expansion Manager UK
Fastned —Liverpool
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
Food & Beverage Associate
Delta Hotels by Marriott Liverpool City —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Practice Manager - Walton
ASDA —Liverpool
- Full-time
- In-person
- Store discount
- Annual leave
6d
Foodhall Manager
ASDA —Southport
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Events Supervisor
Upmarket Hotels & Leisure Ltd —Liverpool
- £12.75 - £13.25 an hour
- Part-time
- Hotel
- IT
- In-person
Quick apply
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Sales Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Bakery
- Employee assistance programme
Quick apply
Kitchen staff / 403 - The Raven, Liverpool
J D Wetherspoon plc —Liverpool
- £12.91 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Night Manager
ASDA —Ellesmere Port
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
2d
Kitchen staff / 2517 - The Fall Well, Liverpool
J D Wetherspoon plc —Liverpool
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Transfer Station Chemist
TRADEBE —Ellesmere Port
- Up to £27,500 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Sales Executive
Invisiblebraces4u —Liverpool
- £300 - £450 a day
- Sales
Quick apply
9d

I want to receive the latest job alerts for station manager in liverpool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Agent

Mr Lender -
Liverpool

Quick apply

Job details

Permanent | Part-time | Full-time | Zero hours contract
£26,420.00 - £38,760.14 a year
2 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Work from home
Company events
Employee discount
On-site parking

Qualifications

Computer literacy
GCSE
Administrative experience
Organisational skills
Customer support
Financial services
Communication skills

Full job description

Job Title: Customer Service Agent

Salary: Competitive

Main Purpose of the Role: The main focus of the Customer Service role is to assist our customers with any queries or concerns they may have regarding their account and to ensure we are finding and reaching the best possible outcome for them. This includes assisting customers through all forms of communication including Calls, Emails, LiveChats and Letters.

Benefits

Working within a newly refurbished dedicated office space with free onsite employee gym
Access to a large breakout space with comfortable seating, pool table and arcade games
Free on-site parking
Central Line Train station within one-minute walk with quick access to Central London
Close road links to M11/M25/A406/A12 and London
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services)
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme
Various team and personal reward incentives

Main Duties and Responsibilities

Our aim is to provide the best possible customer service to each and every customer, which includes;

Listen carefully and understand customers’ circumstances and needs
Answering all customer general queries via LiveChat, Phone, Email and Letter
To achieve your individual daily targets as set by your line manager
Dealing with customers minor complaints in a quick and effective way, ensuring the outcome is in the best interest of both the customer and the company
Contacting customers that are at application stage, to help them proceed with their application in a timely manner and support them through their Mr Lender journey
Identifying the needs of a vulnerable customer
Updating customer accounts accordingly with all the information received from any form of communication
Ensure that all communication with customers is clear and easy to understand and where appropriate is adapted to the customer’s needs
Work to continually improve on the quality of communication, ensuring customers are treated fairly to ensure good outcomes
Work within the quality assurance guidelines and carry out the standard compliance checks
Adhere to the SMCR conduct rules

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Highly desirable

Confident telephone manner
Strong written, listening and verbal communication at all levels
A personable approach
Approachable, empathetic and considerate
Accurate attention to detail
A team player who can demonstrate initiative
Ability to manage own workload and meet Company targets
Excellent customer service - ability to provide solutions
Computer literate
Excellent administrative and strong organisational skills
You must act with integrity
The ability to stay calm whilst under pressure
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must seek to achieve good customer outcomes specifically in relation to;
- Affordability
- Sustainability
- Customer understanding
- High levels of customer support

Desirable

GCSE grade C or above in English and Maths (or equivalent)
Familiar with the financial services marketplace or regulated environment
Experience in a call centre environment

Pay: £26,420.00-£38,760.14 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

station manager jobs in liverpool, eng

Customer Service Agent

Project Coordinator

Service Colleague (Express)

Client Development Manager

Customer Manager

Store Manager - Convenience

Treatment Coordinator

Express Site Manager

Senior Expansion Manager UK

Food & Beverage Associate

Practice Manager - Walton

Foodhall Manager

Events Supervisor

Geospatial Technical Support Manager

Sales Manager

Kitchen staff / 403 - The Raven, Liverpool

Night Manager

Kitchen staff / 2517 - The Fall Well, Liverpool

Transfer Station Chemist

Sales Executive

I want to receive the latest job alerts for station manager in liverpool, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected