Support associate Work, Jobs in Lochgelly, Fif (with Salaries)

Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
14d
Retail Associate
TK Maxx —Edinburgh
- Part-time
- Customer service
- No experience needed
- Employee discount
10h
Junior Investment Associate
RGH‑Global Limited —Edinburgh
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
Store Associate (23616)
Barnardo's —Dunfermline
- £13.45 an hour
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Client Services Associate
Seven Investment Management —Edinburgh
- Microsoft Word
- CRM software
- Writing skills
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Dunfermline
- Full-time
- English
- Analysis skills
- Business
7d
Sales Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
Quick apply
8d
Urban Outfitters Sales Associate - Edinburgh, Scotland
Urban Outfitters —Edinburgh
- Part-time
- Customer service
- Merchandising
- Training & development
- Annual leave
- Employee assistance programme
14d
Sales Associate (8 hours) £12.71/h
Fossil Group, Inc. —Livingston
- £12.71 an hour
- 8 hour shift
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Billing Associate
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
6d
Operations Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
- Customer service
Quick apply
8d
Client Services Associate (Graduate)
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Writing skills
Preferred Customer Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- English
18h
Team Member (Admin)
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
8d
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- No experience needed
- Communication skills
- Time management
Associate, Portfolio Coverage Team
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
6d
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Salesforce
- Research
Sales Associate (Full-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
Quick apply
8d
Associate Scientist
IQVIA —Livingston
- Full-time
- Laboratory experience
- Bachelor's degree
- No degree
Associate Post Transaction Consultant
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply

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support associate jobs near lochgelly, fif

Customer Care Support Associate

Aegon -
Edinburgh

Apply Now

Job details

Full-time
From £26,228 a year
14 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Internal department liaison
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction

Full job description

Job Description Summary

Job Description

Customer Care Support Associate

Permanent

Location: Edinburgh (We believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)

Salary: A competitive salary from £26,228 depending on the experience you can bring

Closing date:20th August 2026

We’re a company of ambitious, collaborative, problem-solvers who get things done. We strive to make sure everyone that works for us feel seen, heard, and valued – so we’re looking for like-minded people to join us. We support colleagues to bring their whole selves to work and be part of our Inclusion and Diversity communities.

We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.

As a Customer Care Support Associate, you’ll be a key part of our customer support team, helping people manage their financial wellbeing. You’ll handle customer requests, resolve queries, and work with your team to tackle more complex issues.

No need to be a financial expert – we’ll train you! You’ll join our Platform Academy where you’ll gain the skills and technical know-how to support our customer confidently and effectively.

Key Responsibilities include:

Process customer requests accurately and efficiently, ensuring a high standard of service at all times.
Respond to customer queries via phone and email, providing timely, professional, and helpful resolutions.
Work collaboratively with colleagues and other departments to resolve customer issues and deliver positive outcomes.
Identify opportunities to improve processes and contribute to a culture of continuous improvement.
Ensure all activities are completed in line with company policies, procedures, and regulatory requirements.

We're keen to hear from people who:

Have previous customer service experience, whether that's in a contact centre, retail, hospitality, helpdesk, or another customer-facing environment.
Are confident communicators with strong attention to detail.
Can empathise with customers, take ownership of issues, and work flexibly to meet customer needs.
Are comfortable using Microsoft Office applications, including Outlook, Teams, Word, and Excel.
Enjoy working as part of a team and are committed to delivering an excellent customer experience.

What’s in it for you?

We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).
A discretionary bonus, depending on personal and company performance
34 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our employees live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments. To find out more about what to expect at Aegon, visit our careers site.

We ask everyone to be brave, raise their game, deliver first time, help others, and act in everyone’s best interests. If you recognise yourself in this, we’d love to hear from you.

The legal bits

We’ll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Equal Opportunity Employer:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation or gender identity.

Apply Now

Refine Your Search

support associate jobs in lochgelly, fif

Customer Care Support Associate

Retail Associate

Junior Investment Associate

Store Associate (23616)

Client Services Associate

Operations & Logistics Internship, Amazon Logistics

Sales Associate (Part-Time) - Multrees Walk, Edinburgh

Urban Outfitters Sales Associate - Edinburgh, Scotland

Sales Associate (8 hours) £12.71/h

Billing Associate

Operations Associate (Part-Time) - Multrees Walk, Edinburgh

Client Services Associate (Graduate)

Preferred Customer Associate

Team Member (Admin)

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

Associate, Portfolio Coverage Team

Customer Service Quality Control & Performance Coach

Sales Associate (Full-Time) - Multrees Walk, Edinburgh

Associate Scientist

Associate Post Transaction Consultant

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