Facilities associate Work, Jobs in Lomond, Wdu (with Salaries)

IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
9d
Staff Environmental Advisor - Environmental Services (Glasgow, UK)
Burns & McDonnell —Glasgow
- Full-time
- Computer literacy
- Engineering
- Bachelor's degree
KTP Associate (Shore Design)
University of Strathclyde —Glasgow
- £28,000 - £38,000 a year
- Full-time
- University
12d
Inventory Associate
Chemify Ltd —Glasgow
- Laboratory experience
- English
- Continuous improvement
Quick apply
Curriculum Head in Media & Communications
City of Glasgow College —Glasgow
- £59,850 a year
- Full-time
- Bakery
- IT
- Communication skills
1d
Acting MAC Store Manager
Estee Lauder —Glasgow
- Weekend availability
- Customer service
- Team management
- POS
6d
Sustainability & Resiliency Project Manager
HDR —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Locum Dentist
Pain Free Dentistry Group —Gourock
- From £500 a day
- Temporary
- Anatomy knowledge
- CAD
- Bachelor's degree
- Free parking
Quick apply
11d
Associate/Senior Associate, Corporate Lending (Global Loans)
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Business development
- AI
- Banking
- Gym membership
11d
Housekeeping Supervisor
Glasgow Marriott Hotel —Glasgow
- £13.30 an hour
- Weekend availability
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
9d
Senior / Principal Civil Engineer
Civic —Glasgow
- Full-time
- Hybrid work
- Civil engineering
- Business development
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Blast Technical Lead
AECOM —Glasgow
- Full-time
- Hybrid work
- Business development
- Analysis skills
- In-person
Associate Dentist
Vanguard Dental —Glasgow
- £100,000 - £150,000 a year
- Full-time
- Anatomy knowledge
- CAD
- Bachelor's degree
- Free parking
Quick apply
8d
General Dentist
Erskine Dental Care —Bishopton
- £96,000 - £200,000 a year
- Part-time
- Bachelor's degree
- Patient care
- In-person
- Free parking
- Referral programme
Quick apply
1d
Post-Doctoral Research Associate in Computational Chemistry
University of Strathclyde —Glasgow
- £37,694 - £46,049 a year
- Full-time
- Doctoral degree
- University
- Machine learning
1d
Senior to Associate Electrical Engineers - Data Centres (Building Services)
WSP —Glasgow
- Part-time
- Hybrid work
- Mentoring
- Flexitime
- Work from home
Associate Dentist
Day Night Dental Glasgow —Glasgow
- £51,066.05 - £160,000.00 a year
- Part-time
- Patient care
- In-person
- Communication skills
Quick apply
13d
Research Associate in Aircraft-Based Power Electronics and Power Systems Design (High fidelity simulation lead)
University of Strathclyde —Glasgow
- £37,694 - £46,049 a year
- Doctoral degree
- Engineering
- Research
2d

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IT Support Analyst

Fred. Olsen Ltd -
Glasgow

Apply Now

Job details

Permanent
9 days ago

Benefits

Employee discount

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Azure
Microsoft Outlook
User account provisioning
Microsoft Office Suite
Windows
User account management
Analysis skills
Continuous improvement
SharePoint
Technical writing
IP networking
Customer support
Application support
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Active Directory
Intune
Mobile devices

Full job description

Established in 1963, Fred. Olsen Ltd focuses primarily on the Renewable Energy, Forest Management, Logistics and Travel Sectors. Established and based in the UK, but operating globally, we operate with innovation, service and dependability in mind, and supply a central service function in Finance, HR, IT and Facilities services to the UK companies under our umbrella which include:

Fred. Olsen Ltd
Fred. Olsen Cruise Lines
Fred. Olsen Travel
Fred. Olsen Logistics
Fred. Olsen Renewables
Fred. Olsen Seawind
Forrest Estate
The Natural Power Consultants
KUDO
ZX Lidars
ZX Measurement Services

As a company we have a family culture, our success is anchored in an authentic heritage. Delivering our vision is down to the passion of our people, and we are proud to create opportunities for everyone to thrive and grow.

We are seeking a customer-focused IT Support Analyst to join our Infrastructure & Service team. The successful candidate will provide excellent first-line and desktop support services while helping colleagues make the most of Microsoft 365 and modern workplace technologies.

This role is ideal for someone who enjoys solving problems, helping people and building their technical capabilities within a professional IT support environment. The position offers exposure to a broad range of technologies and provides opportunities for future progression into specialist infrastructure, cloud, workplace or service management roles.

Attached to this advert you will find a full overview of the fantastic benefits we offer, along with a detailed Job Profile for this position.

What you’ll be doing

Provide professional and responsive 1st and 1.5 line IT support across the business.
Act as a trusted point of contact for technology-related incidents, requests and general enquiries.
Troubleshoot and resolve issues across Windows devices, Microsoft 365, hardware, software and peripherals.
Support Microsoft Outlook, Teams, OneDrive, SharePoint and Office applications.
Configure, deploy and support laptops, desktops and mobile devices.
Assist with onboarding, device setup, replacements and refresh programmes.
Support meeting-room technology, hybrid working and collaboration tools.
Help with user accounts, password resets, authentication and access requests.
Maintain accurate records, updates and documentation within the ITSM platform.
Work within agreed service levels and escalate issues to specialist teams when required.
Create and maintain knowledge articles and technical documentation.
Identify recurring issues and contribute to improvements in support processes and user experience.
Support service improvement, automation and self-service initiatives.
Participate in major incident support, team meetings, training and service reviews.

What we’re looking for

You’ll have experience working in an IT Support Analyst, Service Desk Analyst or Desktop Support position, ideally within a corporate environment.

You’ll bring:

Strong troubleshooting skills across Windows and Microsoft 365.
Experience supporting end users and delivering excellent customer service.
Excellent written and verbal communication skills.
Experience working with an IT service management (ITSM) platform.
Strong problem-solving and analytical abilities.
The ability to manage multiple priorities while maintaining ownership of issues.
A proactive, collaborative approach and the confidence to work independently.
Experience documenting technical solutions and support procedures.
A genuine commitment to quality, continuous improvement and delivering a great user experience.

You’ll ideally have experience with some or all of the following:

Microsoft & endpoint technologies

Windows 10/11
Microsoft 365
Outlook, Teams, OneDrive and SharePoint
Microsoft Office applications
Active Directory / Microsoft Entra ID
Microsoft Intune
Mobile device support
Printers, monitors, docking stations and other peripherals

Networking

TCP/IP
DNS and DHCP
VPN
Wi-Fi troubleshooting
Basic network connectivity diagnostics

It would be great if you also have experience with:

Microsoft Intune and Windows Autopilot
Microsoft Entra ID and Azure services
Microsoft Teams telephony
Endpoint security technologies
Halo ITSM or a similar platform
PowerShell scripting and automation
ITIL Foundation
Microsoft Fundamentals or Associate certifications
Supporting geographically distributed teams

Fred. Olsen Ltd offers a wide range of exciting employee benefits including but not limited to Axa Health Private Medical, Life Assurance, Enhanced Maternity & Paternity Pay, Discounted Travel, Cruise Concessions plus retail discounts and cash back incentives through our Boost Benefits scheme.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

Our values are:

Customer Driven: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.

Valuing Diversity: We believe differing views and experiences make us stronger. By working to create a representative and inclusive business, we can deliver the right solution to our customers in the right way.

Investing in people: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.

Winning Together: We deliver our best outcomes and results when we all pull in the same direction, creating a positive team spirit where people feel valued, support each other and share in success together.

Doing the right thing: We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.

Apply Now

Refine Your Search

facilities associate jobs in lomond, wdu

IT Support Analyst

Staff Environmental Advisor - Environmental Services (Glasgow, UK)

KTP Associate (Shore Design)

Inventory Associate

Curriculum Head in Media & Communications

Acting MAC Store Manager

Sustainability & Resiliency Project Manager

Locum Dentist

Associate/Senior Associate, Corporate Lending (Global Loans)

Housekeeping Supervisor

Senior / Principal Civil Engineer

Blast Technical Lead

Associate Dentist

General Dentist

Post-Doctoral Research Associate in Computational Chemistry

Senior to Associate Electrical Engineers - Data Centres (Building Services)

Associate Dentist

Research Associate in Aircraft-Based Power Electronics and Power Systems Design (High fidelity simulation lead)

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