Account supervisor Work, Jobs in London, Eng (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Customer service
Quick apply
13h
Accounts Payable Supervisor
Vivienne Westwood —London
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
- Employee stock purchase plan
- Annual leave
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
9d
Finance Supervisor - Accounts Payable
Mandarin Oriental Hyde Park —London
- Full-time
- Hospitality
- Hotel
- Travel
- Health & wellbeing programme
- Employee assistance programme
Finance Supervisor - London Marriott Hotel Maida Vale
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
8d
Account Supervisor UK
CATORCE —London
- Management
- Social media management
- English
Finance Supervisor - Accounts Payable
Mandarin Oriental Hotel Group —London
- Full-time
- Hospitality
- Hotel
- Travel
- Health & wellbeing programme
- Employee assistance programme
Group Payroll Supervisor
Hollywoodbowlgroup —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Supervising experience
- Employee assistance programme
- Employee discount
Key Accounts Sales Support & Supply Chain / CSL Team leader
ADM —London
- Team management
- Business
- Communication skills
2d
Account Executive, LE - Gartner for R&D Leaders
Gartner —London
- Full-time
- Sales
- Bachelor's degree
- Travel
- Annual leave
Client Accounts Team Leader
Savills —Finsbury
- Full-time
- Team management
- Accounting
- Annual leave
Payroll Supervisor - Europe
Gensler —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Profit sharing
Supervisor - Inside Sales
Wesco —Uxbridge
- Full-time
- Sales
- Customer service
- Electrical experience
Customer Care Supervisor
UPS —London
- Full-time
Payroll Supervisor
BusinessPaye Ltd —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
1d
Kendo Brands Supervisor
Kendo —London
- Part-time
- Sales
- Customer service
- Communication skills
8d
Global Design Firm Account Leader
Schneider Electric —South East London
- Full-time
- Remote
- Sales
- Engineering
- English
- Annual leave
- Life insurance
Sponsorships Account Leader
Schneider Electric —South East London
- Full-time
- Hybrid work
- English
- Marketing
Credit Control Supervisor FTC 12 months
Fora Space Limited —London
- ERP systems
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
2d
Billing Supervisor
Achieve Together —Leatherhead
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Leadership
- Employee discount

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account supervisor jobs near london, eng

Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year
13 hours ago

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

account supervisor jobs in london, eng

Customer Success Supervisor

Accounts Payable Supervisor

Supervisor, Customer Service

Finance Supervisor - Accounts Payable

Finance Supervisor - London Marriott Hotel Maida Vale

Account Supervisor UK

Finance Supervisor - Accounts Payable

Group Payroll Supervisor

Key Accounts Sales Support & Supply Chain / CSL Team leader

Account Executive, LE - Gartner for R&D Leaders

Client Accounts Team Leader

Payroll Supervisor - Europe

Supervisor - Inside Sales

Customer Care Supervisor

Payroll Supervisor

Kendo Brands Supervisor

Global Design Firm Account Leader

Sponsorships Account Leader

Credit Control Supervisor FTC 12 months

Billing Supervisor

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