Amazon security warehouse Work, Jobs in London, Eng (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —London
- Full-time
- Maintenance
- Mechanical knowledge
Reliability Maintenance Engineering Technician , AMZL
Amazon UK Services Ltd. - A10 —Croydon
- Weekend availability
- Maintenance
- Mechanical knowledge
- Flexible schedule
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer, AMZL DXW3-RME
Amazon UK Services Ltd. - A10 —Weybridge
- Full-time
Business Intelligence Engineer, Amazon Customer Service
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Oracle
- Engineering
- Master's degree
13d
Reliability Maintenance Engineering Technician , AMZL
Amazon UK Services Ltd. —London
- Full-time
- Maintenance
- Mechanical knowledge
13d
Inventory Planner (FTC 18 months), Speed Programs
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Operations Manager, SXW2 Sortation Centre
Amazon UK Services Ltd. —Weybridge
- Full-time
- Microsoft Word
- Microsoft Outlook
- Engineering
1d
Supply Chain Manager, Amazon R2L INTL Supply Chain
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Microsoft Excel
- SQL
- Project management
10d
Fleet Process Excellence Insights Manager, Fleet Process Excellence, Global Fleet and Products
Amazon UK Services Ltd. —London
- Full-time
- Computer Science
- Military
- Engineering
Security Specialist SA, EMEA Security and Compliance Specialist SA
AWS EMEA SARL (UK Branch) —London
- Full-time
- Computer Science
- Military
- Engineering
Data Engineer
Capgemini Sogeti —London
- Hybrid work
- Azure
- Java
- AWS
Reliability Maintenance Engineering Planner
Amazon UK Services Ltd. —Dartford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Engineering
Senior Analytics Solution Architect, UK & Ireland, Amazon Global Sales, AWS
AWS EMEA SARL (UK Branch) —London
- Full-time
- Oracle
- AWS
- Bachelor's degree
Data Engineer, Prime Video Finance BI Team
Amazon Digital UK Limited —London
- Full-time
- Java
- SQL
- AWS
Software Development Engineer (Product Engineer), Prime Video Content Analytics
Amazon Development Centre (London) Limited —London
- Full-time
- Computer Science
- Java
- Master's degree
9d
Snr Partner Insights Manager, Global Fleet and Products
Amazon UK Services Ltd. —London
- Full-time
- Oracle
- Engineering
- AWS
Cloud Data Engineer
Capgemini —London
- Hybrid work
- DevOps
- SQL
- AWS
1d
Cloud Data Engineer
Capgemini Sogeti —London
- Hybrid work
- DevOps
- SQL
- AWS
1d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Enfield

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon security warehouse jobs in london, eng

Delivery Station Liaison Agent

Reliability Maintenance Engineering Technician

Reliability Maintenance Engineering Technician , AMZL

Area Manager, Amazon Logistics

Reliability Maintenance Engineering Technician / Engineering Technician / Electrical Engineer / Maintenance engineer / Service and Maintenance Engineer, AMZL DXW3-RME

Business Intelligence Engineer, Amazon Customer Service

Reliability Maintenance Engineering Technician , AMZL

Inventory Planner (FTC 18 months), Speed Programs

Operations Manager, SXW2 Sortation Centre

Supply Chain Manager, Amazon R2L INTL Supply Chain

Fleet Process Excellence Insights Manager, Fleet Process Excellence, Global Fleet and Products

Security Specialist SA, EMEA Security and Compliance Specialist SA

Data Engineer

Reliability Maintenance Engineering Planner

Senior Analytics Solution Architect, UK & Ireland, Amazon Global Sales, AWS

Data Engineer, Prime Video Finance BI Team

Software Development Engineer (Product Engineer), Prime Video Content Analytics

Snr Partner Insights Manager, Global Fleet and Products

Cloud Data Engineer

Cloud Data Engineer

I want to receive the latest job alerts for amazon security warehouse in london, eng

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