Clinical operation manager Work, Jobs in London, Eng (with Salaries)

Client Services Coordinator - Healthcare
Hopscotch Children's Therapy Centre —London
- £29,000 - £34,000 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Head of Partnerships
Scan.com —London
- £70,000 - £80,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
Clinical Trial Manager at CCTU
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Travel
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
12d
Senior Manager, Clinical Data Management
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- PMP
- Project management
- Presentation skills
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Submission Readiness Document Manager
Novartis —London
- £49,140 - £91,260 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
5d
Operations Manager – Nursing Services
Jewish Care —Barnet
- £83,000 a year
- Weekend availability
- Management
- Nursing home
- Customer service
Clinical Trials Manager
Gilead Sciences —London
- Full-time
- Management
- Doctoral degree
- Master's degree
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
4d
Manager, Clinical Study Lead
Regeneron —Uxbridge
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Operational Advisor (DQRS)
MEDIDATA —London
- No degree
- Travel
- Teaching
- Annual leave
PTS Operations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Leadership
- Employee assistance programme
1d
Senior Key Account Manager
Montu UK —London
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Clinical Document Migrations Manager
Novartis —London
- £49,140 - £91,260 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
8d
Pricing Manager
UPS —London
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Data analysis skills
13d
Head of Clinical Systems
Circle Health Group —London
- Up to £90,000 a year
- Full-time
- Patient care
- Contracts
- Leadership
- Employee discount
- Life insurance
Quick apply
Associate Project Manager
Wiley —London
- £35,300 - £49,367 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Project management
Deputy General Manager
Nuffield Health —London
- Up to £48,000 a year
- Full-time
- Employee discount
- Gym membership
14d
Senior Manager, Aggregate Reporting Management
Regeneron —Uxbridge
- PMP
- Analysis skills
- Project management
- Annual leave
Program Officer, AI for Health
PATH —London
- Full-time
- Bachelor's degree
- Travel
- Communication skills
5d

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clinical operation manager jobs near london, eng

Client Services Coordinator - Healthcare

Hopscotch Children's Therapy Centre
London

Quick apply

Job details

Permanent
£29,000 - £34,000 a year

Benefits

Annual leave

Qualifications

Customer service
Administrative experience
Organisational skills
Front desk
Leadership
Communication skills

Full job description

About Hopscotch

Hopscotch Children’s Therapy Centre is a specialist paediatric clinic in central London, delivering Sensory Integration, Occupational Therapy, and Speech and Language Therapy to children with neurodevelopmental differences including autism, ADHD, sensory processing disorder, and dyspraxia.

We support children and their families through, EHCP-funded and private pathways, working closely with Local Authorities, schools, and multidisciplinary professionals. We are in an active phase of growth, expanding our clinical team and developing an Alternative Education Provision at our adjacent premises. As we scale, the strength of our day-to-day operations matters more than ever, and this role is central to delivering it consistently.

The Role

We are looking for a capable, well-organised Client Services & Reception Coordinator to support the smooth day-to-day running of our clinic. Reporting to the Client Experience Manager, you will be the welcoming first point of contact for our families and the person who keeps front-of-house, scheduling, and clinic administration running consistently and professionally. This is not a clinical role, but it requires someone comfortable working within a busy clinical environment alongside qualified professionals. It is a hands-on, people-facing role for someone who takes pride in being organised, reliable, and warm with families. The successful candidate will bring a minimum of three years’ experience in a reception, customer service, or healthcare administration setting, with a track record of reliable delivery and strong attention to detail.

Reporting Line

This role reports directly to the Client Experience Manager and works closely with the wider administrative and clinical teams, including our Client Relationship Manager on front-of-house and family communication.

Key Responsibilities Reception & Front of House

Welcome children, families, and visitors warmly to the clinic.
Keep reception and waiting areas professional, welcoming, and well organised.
Answer telephone calls and respond to email enquiries promptly and professionally.
Manage incoming correspondence and direct enquiries to the right person.
Support visitors and external professionals attending the clinic.

Appointment Bookings & Scheduling

Coordinate appointments using the clinic management system.
Schedule assessments, therapy sessions, parent workshops, and consultations.
Confirm appointments with families and manage cancellations and rescheduling.
Support waiting list management and help maximise appointment utilisation.
Keep clinician diaries accurate and up to date.

Client & Family Support

Act as a first point of contact for routine parent and family enquiries.
Keep families informed about appointments, reports, and clinic processes.
Provide a friendly, supportive service to children and their families.
Escalate complex or sensitive concerns to the Client Experience Manager.

Payments & Administration

Process payments and maintain accurate payment records.
Support invoice administration and routine payment enquiries.
Assist with purchase orders and administrative documentation.
Maintain accurate client records in line with GDPR requirements.
Support the completion of registration and consent documentation.

Clinic Operations Support

Assist with therapist room allocation and scheduling.
Support onboarding administration for new staff.
Monitor clinic supplies and report operational issues.
Provide reception cover and support service-improvement initiatives as needed.

Person Specification Essential

Minimum three years’ experience in a reception, customer service, or healthcare administration role.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Experience managing appointments and diaries.
Confident using Microsoft 365 and digital booking or CRM systems.
A professional, friendly, and empathetic approach.
Able to stay calm and manage competing priorities in a busy environment.
Understanding of GDPR and confidentiality in a client-facing setting.

Desirable

Experience within a healthcare, therapy, education, or private clinic setting.
Experience using a practice management or booking system (e.g. TM3).
Knowledge of SEND, EHCPs, or paediatric services.
- Experience handling payments and invoicing.

What We Offer

A varied, hands-on role with genuine development potential in a growing specialist clinic.
Close mentorship from the Client Experience Manager and exposure to the wider clinical leadership team.
Salary of £29,000 – £34,000 depending on experience.
20 days’ annual leave plus bank holidays.
A centrally located clinic in Bloomsbury, WC1E.
A supportive, mission-driven team environment.

Company Overview

Hopscotch Children's Therapy Centre is a specialist paediatric clinic in central London, delivering Sensory Integration, Occupational Therapy, and Speech and Language Therapy to children with neurodevelopmental differences including autism, ADHD, sensory processing disorder, and dyspraxia. We support children and their families through EHCP-funded and private pathways, working closely with Local Authorities, schools, and multidisciplinary professionals. We are in an active phase of growth, expanding our clinical team and developing an Alternative Education Provision at our adjacent premises. As we scale, the way our clinical operations are managed matters more than ever — and this role sits at the heart of that.

Quick apply

Refine Your Search

clinical operation manager jobs in london, eng

Client Services Coordinator - Healthcare

Head of Partnerships

Clinical Trial Manager at CCTU

Senior Manager, Clinical Data Management

Regional Business Manager

Submission Readiness Document Manager

Operations Manager – Nursing Services

Clinical Trials Manager

Embassy Liaison Manager

Manager, Clinical Study Lead

Operational Advisor (DQRS)

PTS Operations Manager

Senior Key Account Manager

Clinical Document Migrations Manager

Pricing Manager

Head of Clinical Systems

Associate Project Manager

Deputy General Manager

Senior Manager, Aggregate Reporting Management

Program Officer, AI for Health

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