Customer engineer emea Work, Jobs in London, Eng (with Salaries)

Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Organisational skills
- APIs
- Communication skills
1d
IT Support Engineer, EMEA
Okta —London
- £40,000 - £55,000 a year
- Weekend availability
- Google Suite
- Continuous improvement
- Driving
- Annual leave
Customer Engineer, Google Distributed Cloud, EMEA
Google —London
- £110,000 - £136,000 a year
- Sales
- Bachelor's degree
- No degree
Customer Engineer EMEA
Nebius —London
- Remote
- Azure
- AWS
- Project management
Quick apply
Staff Backend Engineer - Accounting - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- AWS
- Bachelor's degree
- Accounting
- Annual leave
Quick apply
Network Engineer (EMEA)
CDNetworks —London
- Full-time
- Bachelor's degree
- Computer networking
- Communication skills
- Gym membership
Quick apply
Technical Support Engineer - EMEA
LaunchDarkly —London
- Remote
- Java
Quick apply
Senior Backend Engineer, Guest Portal - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- APIs
- IT
- Annual leave
Quick apply
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- 12 hour shift
- Salesforce
- Microsoft Office
- Analysis skills
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
AI Platform Support Engineer (EMEA)
Lightning AI —London
- £75,000 - £95,000 a year
- Weekend availability
- Software troubleshooting
- Machine learning
- Computer networking
- Annual leave
Quick apply
Customer Solution Architect - EMEA
Tyk Technologies —London
- Remote
- Travel
- APIs
- Annual leave
Quick apply
Enterprise Account Executive - Energy & Utilities
Anthropic —London
- £280,000 - £330,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- AI
- Flexible schedule
Technical Support Engineer - EMEA
Sigma Computing —London
- Full-time
- SQL
- AWS
- AI
Quick apply
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- JavaScript
- AI
- Annual leave
Quick apply
Account Executive-Startups, Greenfield (EMEA)
Vercel —London
- Full-time
- Remote
- Sales
- JavaScript
- Work from home
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —London
- Full-time
- Remote
- Bachelor's degree
- Product management
- AI
- Annual leave
Quick apply
Senior Solution Architect - EMEA North
Camunda Careers —London
- £230,800 - £429,900 a year
- Full-time
- Remote
- Azure
- Computer Science
- Sales
4d
Sales Engineer
Everfox —London
- £86,300 - £126,900 a year
- Full-time
- Remote
- Azure
- Sales
- AWS
- Annual leave

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Sr. Customer Success Engineer, EMEA

Censys -
London

Apply Now

Job details

£93,000 - £107,000 a year
1 day ago

Qualifications

Jira
SSL
Network Protocols
Splunk
REST
Organisational skills
APIs
ServiceNow
Cybersecurity
SaaS
Communication skills
Python

Full job description

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary:

In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a Senior CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisor during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests.

Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area.

What You’ll Do:

Partner with the Customer Success organization to deliver a world-class, white-glove customer experience
Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption
Manage and resolve support requests from simple to highly complex, acting as the primary escalation point for high-impact customer issues
Proactively identify risks to customer health and drive mitigation plans to reduce time to value
Lead complex implementations from technical discovery through production rollout
Guide customers in deploying, troubleshooting, and optimizing integrations such as Cloud Connectors, Splunk, Jira, and ServiceNow
Translate customer business and security objectives into scalable technical solutions
Represent the customer perspective by identifying trends and sharing actionable feedback with Product and Engineering
Help define success metrics and feedback loops for new product launches
Mentor CSEs and contribute to evolving internal processes, runbooks, and support standards
Serve as a subject matter expert and escalation resource for complex technical challenges

What You’ll Bring:

4+ years of experience in a technical, customer-facing role, ideally within a cybersecurity SaaS environment
Proven experience owning complex customer relationships and driving technical outcomes
Strong understanding of security tooling, cloud providers, and common network protocols, including SSL/TLS
Advanced proficiency in Python and comfort working with REST APIs
Ability to influence without authority and collaborate effectively across teams
Excellent communication, organizational, and troubleshooting skills
Comfort operating with ambiguity in a fast-paced, high-growth environment
A self-starter mindset with a resourceful, “figure-it-out” attitude and a strong customer focus

The annual base salary range for this role will be around £93,000 - £107,000, plus bonus eligibility and equity.

In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.

This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom.

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Refine Your Search

customer engineer emea jobs in london, eng

Sr. Customer Success Engineer, EMEA

IT Support Engineer, EMEA

Customer Engineer, Google Distributed Cloud, EMEA

Customer Engineer EMEA

Staff Backend Engineer - Accounting - 100% Remote - EMEA

Network Engineer (EMEA)

Technical Support Engineer - EMEA

Senior Backend Engineer, Guest Portal - 100% Remote - EMEA

Technical Support Center Engineer

Contracts Manager, EMEA

AI Platform Support Engineer (EMEA)

Customer Solution Architect - EMEA

Enterprise Account Executive - Energy & Utilities

Technical Support Engineer - EMEA

Staff Product Designer - Design Systems - 100% Remote - EMEA

Account Executive-Startups, Greenfield (EMEA)

Infrastructure Support Engineer

Staff Product Manager - AI - 100% Remote - EMEA

Senior Solution Architect - EMEA North

Sales Engineer

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