Customer experience specialist Work, Jobs in London, Eng (with Salaries)

Customer Support Specialist (m/f/d)
PSL Global Solutions Ltd. —London
- £34,420.00 - £38,434.98 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Client Experience and Sales Specialist
Therapie Clinic —London
- £13.94 - £15.73 an hour
- Sales
- Customer service
- Analysis skills
- Paid training
- Annual leave
Customer Experience Specialist UKIE
Treatwell —London
- £27,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Support Specialist
Air Apps —London
- £18,000 - £25,000 a year
- Full-time
- Social media management
- English
- Bachelor's degree
- Life insurance
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Sales Assistant - UNIQLO Battersea
UNIQLO —London
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Customer Marketing Specialist
Nationwide Building Society —London
- From £32,000 a year
- Temporary
- English
9d
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Customer Support Specialist, OntheMarket - London
CoStar Group —London
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Annual leave
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Client Service Specialist
Royal Bank of Canada —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Specialist - Savings
Tembo —London
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply

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customer experience specialist jobs near london, eng

Customer Support Specialist (m/f/d)

PSL Global Solutions Ltd.
London

Quick apply

Job details

Permanent | Full-time
£34,420.00 - £38,434.98 a year
2 days ago

Benefits

Health & wellbeing programme
Annual leave
Life insurance

Qualifications

Adobe Photoshop
Customer service
Adobe Illustrator
Microsoft Office
Adobe Creative Suite
Analysis skills
Adobe Premiere
Relationship management
Leadership
Adobe After Effects
Communication skills
Time management

Full job description

About the Role

London is one of the world's leading business hubs, and at PSL Global Solutions Ltd., we help organizations operate more efficiently through exceptional business support and customer-focused services. We partner with clients across multiple industries, delivering administrative, operational, and digital solutions that enable businesses to grow. We believe that outstanding customer service begins with talented people who are empowered to solve problems and make a real impact.

We are looking for a Customer Support Specialist (m/f/d) who is passionate about delivering excellent service and building positive customer relationships. In this role, you will be the first point of contact for customers, handling inquiries through email, live chat, and phone while ensuring every interaction reflects our commitment to professionalism and quality. You will work closely with internal teams to resolve issues efficiently, improve customer satisfaction, and contribute to continuous service improvements.

Why Work With Us?A Collaborative Workplace

Our London office offers a welcoming and professional environment where teamwork, open communication, and mutual respect are part of everyday work. We believe great ideas come from people who feel supported and valued.

Meaningful Career Development

We invest in our employees through structured onboarding, continuous training, mentorship opportunities, and clear career progression pathways. Whether you're developing customer service expertise or preparing for leadership, we'll support your growth.

Modern Technology

You'll work with industry-leading CRM platforms, digital collaboration tools, and customer support technologies that help you deliver efficient, high-quality service while minimizing administrative tasks.

Work-Life Balance

We understand the importance of maintaining a healthy balance between work and personal life. We offer flexible working arrangements where applicable, generous annual leave, employee wellness initiatives, and a supportive management team.

Key ResponsibilitiesCustomer Service Excellence

Provide professional support to customers through email, telephone, and live chat while delivering timely, accurate, and courteous assistance.

Issue Resolution

Investigate customer concerns, coordinate with internal departments, and ensure issues are resolved efficiently while keeping customers informed throughout the process.

Relationship Management

Build trust with customers by understanding their needs, maintaining positive interactions, and delivering a consistently high standard of service.

Process Improvement

Identify recurring customer issues, recommend improvements to internal processes, and contribute ideas that enhance the overall customer experience.

Documentation

Maintain accurate customer records, update case notes, and ensure all communications comply with company policies and service standards.

Team Collaboration

Work closely with colleagues across operations, administration, and client services to deliver seamless support and achieve departmental objectives.

What We Are Looking ForExperience

At least 2 years of experience in customer service, client support, business services, or a similar customer-facing role.

Communication Skills

Excellent written and verbal communication skills with the ability to explain information clearly, professionally, and confidently.

Technical Skills

Comfortable using CRM systems, Microsoft Office applications, and modern digital communication platforms. The ability to learn new software quickly is highly valued.

Problem-Solving

A proactive mindset with strong analytical skills and the ability to resolve customer issues calmly while maintaining attention to detail.

Organization

Excellent time management skills with the ability to prioritize multiple tasks in a fast-paced environment without compromising service quality.

Mindset

A positive, customer-first attitude with a commitment to continuous improvement, teamwork, professionalism, and delivering exceptional service every day.

Pay: £34,420.00-£38,434.98 per year

Benefits:

Health & wellbeing programme
Life insurance

Work Location: Hybrid remote in London EC3M 5JE

Quick apply

Refine Your Search

customer experience specialist jobs in london, eng

Customer Support Specialist (m/f/d)

Client Experience and Sales Specialist

Customer Experience Specialist UKIE

Customer Support Specialist

Customer Assistant

Customer Support Specialist (UK-Slick)

Customer Onboarding Specialist

Sales Assistant - UNIQLO Battersea

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Success Specialist

Customer Marketing Specialist

Customer Onboarding Specialist

Zara Operations Store Specialist

Customer Support Specialist, OntheMarket - London

CUSTOMER SUPPORT SPECIALIST

Event Specialist

Customer Service Host

Customer Engagement Specialist

Client Service Specialist

Customer Service Specialist - Savings

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