Customer support amazon Work, Jobs in London, Eng (with Salaries)

Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Tilbury
- Full-time
- Management
- Bachelor's degree
- Leadership
Snr Quality Manager, Amazon Pick up and Return Point
Amazon UK Services Ltd. —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Manager, Instock Management, Amazon EU fresh and Perishable Grocery Instock
Amazon EU SARL (UK Branch) —London
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
2d
Strategic Supply Chain Manager, Amazon EU fresh and Perishable Grocery Instock
Amazon EU SARL (UK Branch) —London
- Full-time
- Microsoft Excel
- Sales
- Data analysis skills
Business Intelligence Engineer, Amazon Customer Service
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Oracle
- Engineering
- Master's degree
Supply Chain Manager, Amazon R2L INTL Supply Chain
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Microsoft Excel
- SQL
- Project management
Senior Account Manager , Amazon Pick up and Returns
Amazon UK Services Ltd. —London
- Full-time
- Data analysis skills
- Business development
- Presentation skills
UX Visual Designer, Amazon Advertising - Brand Innovation Lab
Amazon UK Services Ltd. —London
- Full-time
- Bachelor's degree
- HTML
HR Business Partner, PXT
Amazon UK Services Ltd. —Tilbury
- Full-time
- Management
- English
- Master's degree
General Manager, EU B2B Payment Products, Amazon B2B Payments & Lending
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Master's degree
- Bachelor's degree
- Financial services
Account Executive, Global Growth Sales, Amazon Ads
Amazon Online UK Limited —London
- Full-time
- Sales
- Data analysis skills
- Organisational skills
Account Executive, Amazon Ads, Growth Advertising Sales
Amazon Online UK Limited —London
- Full-time
- Sales
- Analysis skills
Ground Security Specialist - Europe, Amazon LEO Ground Infrastructure
Amazon Kuiper Services Europe SARL, UK Branch —London
- Full-time
- Military
- Project management
- Bachelor's degree
9d
Product Manager II, EU Co-Branded Credit Cards, Amazon Payment Products
Amazon EU SARL (UK Branch) —London
- Full-time
- Marketing
- Engineering
- Business development
Sales Account Manager, Large Customer Sales, Amazon Ads
Amazon Online UK Limited —London
- Full-time
- Sales
- Analysis skills
Risk Manager, Counterfeit Crimes Unit
Amazon UK Services Ltd. —London
- Full-time
- Data analysis skills
- English
- SQL
3d
Program Manager, EU Product Insurance Business Operations, Payments Business Operations
Amazon EU SARL (UK Branch) —London
- Full-time
- Spanish
- Microsoft Excel
- SQL
Program Manager - 6 months contract, Go-to-Market Operations, Amazon Business EU
Amazon Business EU Sarl, UK Branch - P97 —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Senior Product & Customer Insights Manager, Customer Experience and Business Trends
Amazon UK Services Ltd. —London
- Full-time
- Business development
- Bachelor's degree
- Business

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customer support amazon jobs near london, eng

Operations Supervisor, AMZL

Amazon UK Services Ltd. -
East London

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Job details

Full-time

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
English
Microsoft Office
Communication skills

Full job description

DESCRIPTION

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities

Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life
As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

Advanced proficiency in [local language] in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
Relevant experience working with data analytics and using these metrics to identify problems
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

Experience of stakeholder management including building and maintaining professional relationships
Experience in an operational environment, such as logistics, retail, hospitality, or customer service
Upper intermediate proficiency in English

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer support amazon jobs in london, eng

Operations Supervisor, AMZL

Area Manager, Customer Fulfillment

Snr Quality Manager, Amazon Pick up and Return Point

Manager, Instock Management, Amazon EU fresh and Perishable Grocery Instock

Strategic Supply Chain Manager, Amazon EU fresh and Perishable Grocery Instock

Business Intelligence Engineer, Amazon Customer Service

Supply Chain Manager, Amazon R2L INTL Supply Chain

Senior Account Manager , Amazon Pick up and Returns

UX Visual Designer, Amazon Advertising - Brand Innovation Lab

HR Business Partner, PXT

General Manager, EU B2B Payment Products, Amazon B2B Payments & Lending

Account Executive, Global Growth Sales, Amazon Ads

Account Executive, Amazon Ads, Growth Advertising Sales

Ground Security Specialist - Europe, Amazon LEO Ground Infrastructure

Product Manager II, EU Co-Branded Credit Cards, Amazon Payment Products

Sales Account Manager, Large Customer Sales, Amazon Ads

Risk Manager, Counterfeit Crimes Unit

Program Manager, EU Product Insurance Business Operations, Payments Business Operations

Program Manager - 6 months contract, Go-to-Market Operations, Amazon Business EU

Senior Product & Customer Insights Manager, Customer Experience and Business Trends

I want to receive the latest job alerts for customer support amazon in london, eng

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