We’re looking for an organised, proactive Office & HR Assistant to help keep our London studio running smoothly and support the day-to-day administration of our global HR function. This is an entry-level opportunity for someone who enjoys helping people, takes pride in the detail and wants to build a career in office operations, HR or the wider creative industry.
You’re proactive, trustworthy and exceptionally well-organised. You thrive on bringing calm and consistency to busy days and enjoy helping things run smoothly behind the scenes. You’re confident in your communication, respectful in your tone, and take pride in showing up professionally; whether you’re greeting guests or filing key documents. You ask questions early, take responsibility for your time and tasks, and follow through reliably.
Office operations You support the smooth daily running of the London studio – ensuring supplies, cleanliness, facilities and front-of-house all meet a high standard. You manage tasks with care and structure, from greeting guests and booking couriers to keeping shared spaces tidy and safe. You play a key part in how it feels to work at JDO.
HR admin & onboarding You support our global HR function by helping post jobs, schedule interviews and welcome new joiners. You track probation check-ins, coordinate simple training tasks and keep our documents and HR system up to date. You help make the JDO experience organised, warm and human.
Team coordination You liaise with providers, plan perks and support studio-wide events across teams. You build positive working relationships, follow clear processes and communicate in a professional, respectful and timely way, whether in person, via email or on behalf of others.
Leadership & mentoring You model consistency, positivity and accountability, helping set the tone for studio energy and cross-team collaboration. You ask for support early, offer help where you can, and contribute to a healthy, helpful workplace. As you grow, you’ll support others by passing on clarity and knowledge.
Commercial acumen You follow purchasing processes accurately and on time, keeping records organised and supporting financial visibility. You understand how small details contribute to overall efficiency and cost awareness.
This is an entry-level role, so we’re looking for aptitude, attitude and a willingness to learn rather than a long list of previous experience. We would like to see:
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Strong organisation and the ability to manage several tasks at once
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Clear, professional written and verbal communication
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A dependable, proactive and helpful approach
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Good attention to detail and confidence using basic digital tools
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Sound judgement and an understanding of the importance of confidentiality
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Some experience in administration, customer service, hospitality, retail or another people-facing environment would be useful, but is not essential
This role is based in our London studio and would be 5 days per week in the office, 9am to 6pm.
What makes JDO special is how we work together. We value conviction without ego, generosity without fuss and craft that holds up in the detail. You’ll be encouraged to bring your point of view, ask better questions, learn from talented people around you and keep developing your voice.
Our promise to you is a career that matters: one where your talent is recognised, your growth is supported and your individuality is celebrated. We want people to do brilliant work, but not by becoming someone they are not.
We’re proud to have been named Creativepool’s Best Agency to Work For in both 2024 and 2025. That recognition matters to us because it reflects the kind of place we are building: high standards, real collaboration and a team that shows up for each other.
Alongside a competitive salary, we offer benefits that support rest, wellbeing, creativity and life outside work, including Fri-yays, where our studios close on the last Friday of most months, a day off on your birthday, end-of-year studio closure, an Employee Assistance Programme and a workplace nursery scheme to help with the cost of childcare.
If you’re organised, approachable and take pride in helping things run smoothly, we’d love to hear from you. You don’t need previous HR experience; we’re looking for someone dependable, curious and ready to learn.
Please note: No recruiters please. Regretfully, we can't always respond to every applicant, but we do try.
JDO UK is home to two creative hubs: our headquarters in the historic heart of Royal Tunbridge Wells and our central London studio. Each of us is based at one location, but we work as one team; sharing ideas, collaborating across disciplines and supporting each other to deliver our strongest work.Moving between the two studios gives us fresh perspectives and new energy, while helping ideas cross-pollinate.
We’re part of JDO’s international network of designers, brand strategists and client partnership experts, partnering with some of the world’s most loved and influential brands. Our work spans brand and creative strategy, packaging and product design, innovation and sustainability, and experiential and campaign activation.
Whatever the brief, we create brand worlds that connect, inspire and stay relevant in an ever-changing landscape.
Independent. International. Indispensable.
JDO is an award-winning design agency, expertly helping brands deliver on their promises by creating experiences people can see, feel, and believe.
With boundless creativity and craftsmanship, we craft identities and brand worlds that drive success. Partnering with visionaries and disruptors alike, we turn brand promises into powerful belief.
Our promise to every member of our team is a career that matters. One where your talent is recognised, your growth is supported, and your individuality is celebrated.
Be part of a team that brings energy, generosity and craft into every room – and shows up for each other, every single day. Together, we design for distinction, push boundaries and stay curious, always seeking a better way.
We believe creativity thrives on diversity – of background, identity, experience and thought. We’re committed to building a workplace where everyone feels safe, seen and supported to grow.
