First line pharma Work, Jobs in London, Eng (with Salaries)

Patient Support Coordinator (m/f/d)
enua Pharma GmbH —London
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
New Patient Nurse (m/f/d)
enua Pharma GmbH —London
- £40,000 - £50,000 a year
- Remote
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
Functional Genomics Scientist
Substrate Bio —London
- Full-time
- Doctoral degree
- Laboratory experience
- Maintenance
- Annual leave
Quick apply
Pharmaceutical Buyer
Durbin PLC (UK) —Hayes
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Quick apply
6d
Copywriter
IG Group —London
- Full-time
- Hybrid work
- IT
- Gym membership
- Life insurance
Event Producer
Metro Production Group —London
- £1 a year
- Full-time
- Hybrid work
- English
- Financial services
- In-person
- Annual leave
- Work from home
Quick apply
3d
Junior Brand Manager
Androlabs —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Marketing
- Annual leave
Quick apply
13d
Senior Regulatory Specialist
Androlabs —London
- £85,000 - £108,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
Quick apply
10d
General Practitioner (m/f/d)
enua Pharma GmbH —London
- £90,000 - £100,000 a year
- Hybrid work
- GP surgery experience
- Communication skills
Quick apply
Director, Digitized Case Processing & Device Vigilance
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Oracle
- Management
- Doctoral degree
Global Distribution Partnerships Specialist
Durbin PLC (UK) —Middlesex
- Hybrid work
- Contracts
- Work from home
Quick apply
11d
Scrub Nurse - Vascular
Richmond Pharmacology —London
- Full-time
- In-person
- Communication skills
- Nursing
Head of Functional Genomics
Substrate Bio —London
- Full-time
- Hybrid work
- Laboratory experience
- AI
- Annual leave
Quick apply
Senior Marketing Executive
Androlabs —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Marketing
- Annual leave
Quick apply
13d
Senior Project Manager - Pharma
Strata —London
- Full-time
- Hybrid work
- Travel
- IT
- Hotel experience
- Annual leave
Quick apply
Head of B2B (m/f/d)
Hilo By Aktiia —London
- Full-time
- Travel
- AI
Quick apply
IXI Platform Delivery Lead
IXICO —London
- Full-time
- Hybrid work
- DevOps
- Project management
- Software development
- Annual leave
- Employee assistance programme
Global Marketing Lead
Androlabs —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
Quick apply
GMC-registered Pain Specialist / Consultant (m/f/d)
enua Pharma GmbH —London
- 8 hour shift
- Remote
- Flexible schedule
Quick apply
Medical Director
Ellipses Pharma —London
- Doctoral degree
- Supervising experience
- Travel

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Patient Support Coordinator (m/f/d)

enua Pharma GmbH
London

Quick apply

Job details

Permanent | Full-time
From £28,000 a year

Qualifications

Customer service
English
Communication skills

Full job description

About us

We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.

Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.

Tasks

The Role

As Patient Support Coordinator, you are the first point of contact for our patients. You ensure clear communication, fast resolution of medication- and prescription-related queries, and a consistently high-quality patient experience across phone, email, and digital channels.

This is a hands-on operations role in a regulated healthcare environment. You will work closely with our pharmacy, clinical, and supply chain teams to keep the patient journey smooth, compliant, and well-documented.

What you will be doing

Patient communication: be the first responder for patient questions about prescriptions, medication availability, deliveries, and onboarding
Issue resolution: work closely with pharmacy and clinical teams to resolve medication-related issues and keep patients informed throughout
Coordination: act as the link between patients, pharmacy, prescribers, and our 3PL partner, ensuring accurate information is shared at every step
Patient guidance: explain treatment processes, next steps, and basic medication information clearly and compassionately
Documentation: record and track patient interactions accurately, in line with healthcare regulations and our internal SOPs
Escalation: identify complex clinical or regulatory issues and escalate promptly to clinical or governance leads
Safeguarding: recognise and escalate safeguarding concerns in line with our safeguarding policy, including indicators of patient vulnerability, abuse, or neglect
Controlled drug awareness: handle information about Schedule 2 CBMP prescriptions accurately and in accordance with the clinic’s controlled drug governance policies
Continuous improvement: feed insights from patient conversations back into the team to improve our processes, tooling, and FAQs

Requirements

What we are looking for

Required

2+ years of customer service or patient support experience
Excellent written and verbal communication in English; calm, empathetic, and professional under pressure
Strong attention to detail and a methodical approach to documentation and case tracking
High level of digital fluency — comfortable working across CRM, ticketing, telephony, and patient management systems
Comfortable working in a regulated environment and following SOPs precisely
Enhanced DBS check (to be completed prior to commencement of work, required under )
Complete mandatory training including safeguarding awareness and information governance modules, before commencing duties
Report all incidents and significant events through our incident reporting process
Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role
Permanent, full-time contract

Preferred

Experience in a healthcare, pharmacy, or telemedicine setting
Familiarity with controlled drug or pharmacy supply processes
Experience in early-stage or fast-scaling environments

Benefits

What we offer

£28,000 base salary
Hybrid working model with a collaborative, hands-on team
Real ownership and a clear path to grow as the UK business scales
The chance to be part of building something new in one of the most dynamic sectors in UK healthcare

If this resonates, we'd love to hear from you.

Quick apply

Refine Your Search

first line pharma jobs in london, eng

Patient Support Coordinator (m/f/d)

New Patient Nurse (m/f/d)

Functional Genomics Scientist

Pharmaceutical Buyer

Copywriter

Event Producer

Junior Brand Manager

Senior Regulatory Specialist

General Practitioner (m/f/d)

Director, Digitized Case Processing & Device Vigilance

Global Distribution Partnerships Specialist

Scrub Nurse - Vascular

Head of Functional Genomics

Senior Marketing Executive

Senior Project Manager - Pharma

Head of B2B (m/f/d)

IXI Platform Delivery Lead

Global Marketing Lead

GMC-registered Pain Specialist / Consultant (m/f/d)

Medical Director

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