Guest advisor Work, Jobs in London, Eng (with Salaries)

Retail Travel Advisor – London
Virgin Atlantic —London
- £27,454 a year
- Part-time
- Hotel
- Travel
- Guest services
10d
Retail Travel Advisor - Virgin Atlantic Holidays
Battersea Academy for Skills & Employment —London
- £27,454 a year
- Weekend availability
- Hotel
- Travel
- Guest services
Quick apply
4d
Front of House Hotel Host
Bankside Hotel —London
- £28,830.66 a year
- Full-time
- Microsoft Word
- English
- Hotel
Quick apply
Office and Team Assistant
Finance Earth —London
- £31,500 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
- Life insurance
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Front of House Hotel Host
Vertiq Hospitality Partners —London
- £28,830.66 a year
- Microsoft Word
- English
- Hotel
Travel Advisor
Belmond —London
- Full-time
- Hotel
- Organisational skills
- Health & wellbeing programme
Quick apply
6d
Contact Centre Advisor
Butlin's —Hemel Hempstead
- Full-time
- Communication skills
- Resort
People Advisor
Virgin Active —London
- Microsoft Office
- Continuous improvement
- Human resources
- Annual leave
Store and Spa Receptionist
Lush —London
- £14.80 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Legal Administrative Assistant
Haynes and Boone, LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
In Room Dining Server (Full-Time)
Pan Pacific London —London
- Full-time
- Hotel
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
Assistant Retail Store Manager – London
Virgin Atlantic —London
- £32,000 a year
- Weekend availability
- Travel
- Leadership
- Communication skills
10d
People Partner, UK
A24 Films —London
- Human resources
- Contracts
- Front desk
12d
Luggage Porter
Pan Pacific London —London
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Waiter
Pan Pacific London —London
- Full-time
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
9d
Sales Associate - Selfridges
Richemont —London
- Full-time
- CRM software
- Customer service
Program Assistant - London
Verto Education —London
- Temporary
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Groups, Conference, and Events Sales Manager
Hilton —London
- £33,000 - £35,000 a year
- Full-time
- CRM software
- Hospitality
- Hotel
- Employee stock purchase plan
- Annual leave
11d
Security Officer
Pan Pacific London —London
- £31,460 a year
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
9d

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Retail Travel Advisor – London

Virgin Atlantic -
London

Apply Now

Job details

Permanent | Part-time | Full-time
£27,454 a year
10 days ago

Benefits

Company pension

Qualifications

Leisure travel sales
Retail experience
Guest services

Full job description

Job details

Salary: £27,454 with the opportunity to earn commission
Location: Battersea Power Station
Contract: Permanent - Full time and Part time available
Hours: Shift-based, retail stores operate 7 days a week between 9:00am and 9:00pm. This role requires flexibility to work a variety of shifts, including evenings, weekends, and bank holidays.

Closing Date: Monday, 31st August 2026

Please note that applications may close early due to a high volume of applications.

In a nutshell

We’re turning up the red at Battersea Power Station. Our new Virgin Atlantic Holidays flagship store is coming - and that’s not the only exciting thing we’ve got up our sleeve. We're delighted to share that we’re further expanding our retail presence in London, with three new stores opening between October and February. Watch this space...

Virgin Atlantic Holidays is on an exciting journey returning to London to define a new era of premium travel and enable every guest to holiday to the fullest. This premium travel advisory role is for someone who can inspire with confidence, bringing the Virgin Atlantic Holidays promise to life in one of the world’s most dynamic travel markets. Our vision is to become the most loved travel company – helping guests get the most out of every journey.

Day to day

As we enter this next exciting chapter, we have the ambition to become the brand of choice in premium long-haul travel. Your passion for connecting people with extraordinary travel experiences knows no bounds. Whether through social media, hosting inspiring events or engaging with the local community, you'll continually seek creative ways to introduce new guests to the Virgin Atlantic Holidays experience.

Working alongside our award-winning Retail team who share your passion and dedication to delivering outstanding guest service, you will:
Deliver premium service during every interaction, both pre-and post-sale, while actively identifying opportunities to maximise sales and create memorable guest experiences, embodying our values of 'Think Red', 'Make Friends' and 'Be Amazing'.
No two days are the same. One moment you'll be helping a couple plan their honeymoon in the Maldives, the next you'll be inspiring a family to discover Orlando, before welcoming guests into the store for an exclusive travel event.
Consistently achieve and exceed personal and team performance targets including sales and guest experience metrics. through a proactive, guest-focused approach, taking ownership of enquiries and converting opportunities into bookings.
Maintain expert knowledge of destinations, products, hotels and travel trends, demonstrating a proactive approach to staying up to date with new products, hotel offerings and destination updates. Use your passion for luxury travel to confidently inspire guests and drive sales.
Work collaboratively with your team to support the day-to-day success of the store, contributing to a positive, high-performing sales culture.
Provide exceptional after-sales support, taking ownership of guest enquiries, amendments and travel-related requests, ensuring every guest receives a seamless experience from booking through to travel and beyond.

About you

We're looking for someone with excellent interpersonal skills, natural warmth and charisma, and a genuine passion for travel and tourism. We're also looking for the following:

Demonstrated customer service skills with a passion and desire to deliver a premium experience.
Proven ability to achieve performance targets and key KPIs in a fast-paced sales or retail environment.
Previous experience within the airline, travel, tourism, hospitality, or luxury service industry is desirable.
A passion for premium travel, with a commitment to staying informed about destinations, trends, and exceptional travel experiences.
Strong ability to build long-term guest relationships through personalised service, trust, and tailored recommendations.
Confident in creating genuine connections to convert enquiries into bookings, and making guests feel valued, understood, and supported.
Skilled at communicating value over price, confidently positioning premium products and experiences in a calm and reassuring way.
Adaptable and resilient, with a positive, solution-focused approach to working in a fast-changing environment.
Our guests love to travel outside traditional office hours, so our stores are open seven days a week. You'll work a variety of shifts across mornings, evenings and weekends, with plenty of notice through our rota planning.

This isn't a traditional retail role. Every conversation and every holiday is unique. You'll build lasting relationships, create unforgettable travel experiences, and help guests plan life's biggest moments while representing one of the world's most loved travel brands. Whether you've worked in travel, luxury retail, hospitality or another customer-focused environment, we'll help you become a destination expert.

What we offer

With our blended training programme, you'll be able to confidently recommend and sell holidays, ensuring our guests have the best store experience!
And that's not all! You'll also enjoy these fantastic perks:

Industry-leading Staff Travel benefits with up to seven flights a year to any Virgin Atlantic destination (did someone say Barbados?)
Go above and beyond and get rewarded for it. Our uncapped commission scheme rewards great guest experiences and outstanding sales performance, giving you the opportunity to significantly increase your earnings.
Develop your knowledge through Virgin Ventures, with exclusive learning opportunities and partnerships with leading tourist boards and travel suppliers.
Generous contributory pension scheme and life assurance
Our iconic Vivienne Westwood uniform in your choice of styles!

Be yourself – Our differences make us stronger

Our guests come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we’ve got your individual considerations covered.

Apply Now

Refine Your Search

guest advisor jobs in london, eng

Retail Travel Advisor – London

Retail Travel Advisor - Virgin Atlantic Holidays

Front of House Hotel Host

Office and Team Assistant

Operations Manager

Front of House Hotel Host

Travel Advisor

Contact Centre Advisor

People Advisor

Store and Spa Receptionist

Legal Administrative Assistant

In Room Dining Server (Full-Time)

Assistant Retail Store Manager – London

People Partner, UK

Luggage Porter

Waiter

Sales Associate - Selfridges

Program Assistant - London

Groups, Conference, and Events Sales Manager

Security Officer

I want to receive the latest job alerts for guest advisor in london, eng

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