Heathrow airport Work, Jobs in London, Eng (with Salaries)

Premium Lounge Agent - LHR
Etihad Airways —London
- Full-time
- Customer service
- English
- Hotel
3d
Customer Services Officer
Singapore Airlines Ltd. —Middlesex
- £24,000 - £27,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Nights - Team Member
Premier Inn —Hounslow
- Up to £14.16 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1h
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
9d
Airline & Airport Audit Staff
Skytrax Research —London
- From £160 a day
- Temporary
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Airport Staff
St Giles International —London
- £12.71 an hour
- Childcare
- English
- Experience working with children
- Annual leave
Front Office Opportunities at Hyatt London Hotels
Hyatt Regency London - The Churchill —London
- Full-time
- Hotel
- Front desk
- Resort
- Employee assistance programme
8d
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
9d
Front Office Host/ess - Flexible Hours
Hyatt Place London Heathrow Airport —London
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
4d
Cargo Customer Service Agent
Air Canada —London
- Full-time
- English
- Microsoft Office
4h
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- Sales
- English
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
9d
Warehouse Worker
Mixed Freight Services Limited —London
- £13.50 - £14.50 an hour
- Full-time
- English
- Forklift
- Warehouse experience
- Annual leave
Quick apply
7d
LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Airport Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Weekend availability
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
Cargo Administrator-Heathrow Airport
Swissport International AG —London
- £28,675.92 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
1d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
9d
Crew Member - Moxy London Heathrow Airport
Hotel Co 51 —London
- £14.11 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
7d
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
1d

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Premium Lounge Agent - LHR

Etihad Airways -
London

Apply Now

Job details

Full-time
3 days ago

Qualifications

Customer service
English

Full job description

Job Description

At Etihad, every journey begins long before take-off. Our Premium Lounge is where world-class hospitality meets exceptional service, creating memorable experiences for guests before they even board. We're looking for hospitality professionals who are passionate about delivering exceptional service and ready to join our Premium Lounge team at London Heathrow.

This is an opportunity to represent one of the world's fastest-growing airlines, welcome guests from around the world, and deliver the warmth, care and attention to detail that define the Etihad experience. As we grow to more than 200 aircraft and 125+ destinations, you'll be part of a global airline with the ambition, standards and opportunities to match your own.

What this means for you

Deliver premium hospitality in one of the world's busiest international airports
Create memorable experiences for guests travelling across our global network
Join one of the world's fastest-growing airlines
Grow your career in a premium, service-led environment
Competitive salary and comprehensive benefits

Your role

Create exceptional guest experiences by delivering the high standards of service, hospitality and operational excellence that define the Etihad Lounge experience, while supporting the achievement of OGSM and NPS targets.
Support lounge performance by identifying opportunities to enhance guest satisfaction, drive ancillary revenue and deliver seamless service throughout the guest journey.
Be the face of Etihad in the lounge, welcoming guests as an EY Host and providing personalised support across reception, concierge and hospitality services.
Ensure smooth daily operations by maintaining accurate pre-flight and post-flight reports, completing shift administration and keeping lounge systems up to date.
Work closely with lounge partners to maintain a premium environment, ensuring service standards are consistently met and any issues are quickly resolved.
Engage with guests to understand their needs, create memorable interactions and continuously improve the lounge experience.

Qualifications

Minimum age of 21 at the time of application.
High school certificate.
Minimum of 1 years’ experience in an airline, premium lounge or hotel customer service & hospitality role.
Fluent in written and spoken English.
Positive, confident, flexible and approachable attitude.
High standard of personal grooming, presentation and professionalism.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Apply Now

Refine Your Search

heathrow airport jobs in london, eng

Premium Lounge Agent - LHR

Customer Services Officer

Nights - Team Member

Airport Services Duty Supervisor - London Heathrow

Airline & Airport Audit Staff

Airport Staff

Front Office Opportunities at Hyatt London Hotels

Customer Service Host

Front Office Host/ess - Flexible Hours

Ramp/Baggage Agent

Cargo Customer Service Agent

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Customer Service Host - T2

Warehouse Worker

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

Airport Representative (Fixed Term Part-Time Summer Contract) 2026

Cargo Administrator-Heathrow Airport

Customer Service Host - T3

Crew Member - Moxy London Heathrow Airport

Front Office Administrator

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