Helpdesk co Work, Jobs in London, Eng (with Salaries)

Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
6d
Service Desk Analyst
Hitachi Solutions —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
13h
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
5d
Customer Service Representative
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
4d
Facilities Assistant
Amey Ltd —London
- £30,250.08 a year
- Overtime
- Customer service
- Employee discount
- Gym membership
Quick apply
12d
Facilities Administrative Assistant
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- AI
- Communication skills
Assistant Developer (maternity cover)
Westminster School —London
- £43,287.43 a year
- Full-time
- Software development
- School
Quick apply
Front Of House Co-ordinator
Cushman & Wakefield —London
- Microsoft Outlook
- Organisational skills
- Front desk
Quick apply
12h
Product Expert
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AI
10d
Maintenance Assistant
Whittington Health NHS Trust —London
- £31,554 - £33,270 a year
- Overtime
- Annual leave
9h
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Workplace Ambassador
NAB-Jones Lang LaSalle Services —London
- Full-time
- Front desk
- Cleaning
- In-person
Quick apply
3d
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Security Engineer
Stephanie Hansen Demo 2 —London
- Full-time
- Scripting
- Annual leave
Quick apply
Demised Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Supervising experience
11d
Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
10d
Working Supervisor- Building Services
Vertex Services —London
- £57,000 a year
- Full-time
- In-person
- Annual leave
Quick apply
4d

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helpdesk co jobs near london, eng

Help desk Coordinator

CBRE -
London

Apply Now

Job details

Full-time
6 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
CAFM software
Microsoft Office Suite
Complaint handling
Numeracy
Analysis skills
Maths
Customer interaction
Typing
Communication skills
Help desk

Full job description

Job Title: Helpdesk Coordinator - Join a GlobalLeader in Real Estate Services!
Company: CBRE - The World's Leading Real EstateServices Company
Location: London
Job Type: Full-time

About Us:
CBRE is a global leader in real estate services, with over70,000 employees operating in 48 countries. We're passionate about deliveringexceptional customer service and business support to our clients worldwide. OurGlobal Workplace Solutions team is a leading provider of integrated facilitiesand corporate real estate management, and we're looking for a talented HelpdeskCoordinator to join our team in Hull.

Job Summary:
We're seeking a highly organized and customer-focusedHelpdesk Coordinator to provide exceptional support to our clients and internalteams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFMsystem, answering calls and emails, and ensuring seamless communication betweenour facilities team and end-users. You'll also have the opportunity to identifyand implement innovative solutions to enhance performance and meet clientexpectations.

Key Responsibilities:
Manage CAFM system as key user on site, including PPM records, reactives, and reporting
Provide exceptional customer service and support via phone, email, and in-person
Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users
Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards
Review subcontractor performance and provide feedback through Ariba and other systems
Identify and implement innovative solutions to enhance performance and meet client expectations

What We Offer:
Competitive salary and benefits package
Opportunity to work with a global leader in real estate services
Collaborative and dynamic work environment
Professional development and training opportunities
Recognition and rewards for outstanding performance

Requirements:
Organized and structured approach to work
Logical and clear thinking
Attention to detail and high accuracy
Assertiveness and confidence in communication
Persistence and follow-through to resolution
Customer and team focus, with a commitment to delivering exceptional service

How to Apply:
If you're a motivated and customer-focused individual with apassion for delivering exceptional service, we'd love to hear from you! Pleasesubmit your application, including your resume

Equal Opportunities:
CBRE is an equal opportunities employer and welcomesapplications from all qualified candidates.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Apply Now

Refine Your Search

helpdesk co jobs in london, eng

Help desk Coordinator

Service Desk Analyst

Helpdesk Co-Ordinator

Customer Service Representative

Facilities Assistant

Facilities Administrative Assistant

Systems Administrator Industry Placement Year (London)

Assistant Developer (maternity cover)

Front Of House Co-ordinator

Product Expert

Maintenance Assistant

CUSTOMER SUPPORT SPECIALIST

First Line Technical Support Engineer (Shift Patterns)

First Line IT Support Engineer

Workplace Ambassador

First Line Technical Support Engineer

IT Security Engineer

Demised Facilities Manager - Finsbury Circus House, London

Product Expert Commercial • London • Full time • Hybrid £30K – £35K • Offers Equity

Working Supervisor- Building Services

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