Insurance specialist Work, Jobs in London, Eng (with Salaries)

International Office Specialist
The London Clinic —London
- £39,872 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Life insurance
6d
Legal PA (Attorney Support FAST Specialist)
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Administrative experience
- Bachelor's degree
- Communication skills
- Employee discount
- Flexible schedule
Junior Insurance Specialist - Multinational Client Services
AXA —London
- Microsoft Excel
- Microsoft Office
- Analysis skills
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Student Support Specialist (SSO)
QA —London
- Travel
- AI
- Communication skills
- Annual leave
- Employee assistance programme
13d
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Responsibility Specialist
Vivienne Westwood —London
- £30,000 - £35,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Data Analysis and Evaluation Specialist
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
5d
Talent Acquisition Specialist - PT & GEXI
Virgin Active —London
- Up to £40,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Graduate/Entry Level Operations Specialist (Financial Advice)
Nova Wealth —London
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Flexible schedule
Quick apply
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
9d
Accounts Payable Specialist FT (m/f/d)
SEFE Securing Energy for Europe GmbH —London
- Full-time
- Hybrid work
Divorce Specialist
amicable —London
- Up to £35,000 a year
- Remote
- Sales
- Customer service
- English
- Employee assistance programme
- Flexible schedule
10d
EMEA Benefits and Leave Specialist
The Pokémon Company International —London
- £42,000 - £73,400 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Leadership
- Relocation assistance
- Gym membership
11d
GBS Supply Role Mapping Specialist
Reckitt —Slough
- Microsoft Excel
- Microsoft Access
- English
- Employee assistance programme
- Life insurance
11d
Compliance Reporting Specialist
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
German Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- Master's degree
- AI
- Annual leave
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
6h
People Operations Specialist
Omaze —London
- Full-time
- Hybrid work
- Data analysis skills
- IT
- Communication skills
- Annual leave
- Work from home
14d

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International Office Specialist

The London Clinic -
London

Apply Now

Job details

Full-time
£39,872 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Canteen
Employee assistance programme
Private medical insurance
Life insurance
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Arabic
Microsoft Office
Mentoring
Organisational skills
SharePoint
Communication skills

Full job description

Contractual hours

37.5

Basis

Full Time

Job category/type

Administrative & Business Support, Central Functions and Head Office, Full time, Permanent

Date posted

14/07/2026

Job reference

REQ100573

A Guide to Submitting Your Application.pdf

2025 TLC Company Brochure.pdf

Job title: International Office Specialist

Location: London, NW1 4LJ

Salary: £39,872

Term: Permanent

Hours: Full-time (flexible shifts between 8 am to 8 pm, Monday – Friday)

Do you thrive in a fast-paced environment where exceptional customer service meets meticulous co-ordination? If you enjoy building relationships, solving problems and supporting patients through every step of their healthcare journey, we'd love to hear from you. We are also particularly interested in candidates who can speak Arabic, although not essential.

A little about the role

You'll be co-ordinating the end-to-end journey for our international patients, managing referrals, appointments, financial authorisations, and communications with consultants, insurers, and foreign embassies. Providing exceptional customer service at every stage, you'll ensure a seamless experience while maintaining accurate records and working closely with teams across the hospital.

What you’ll be doing

Co-ordinate the end-to-end journey for international patients, from referral through to treatment, discharge and follow-up.
Act as the main point of contact for patients, families, consultants, insurers, government sponsors and internal teams, delivering an exceptional level of customer service.
Manage referrals, patient registrations, appointments and clinical records, ensuring information is accurate, confidential and up to date.
Secure financial authorisations (LOGs/GOPs), prepare treatment estimates and liaise with insurers, embassies and government payors to ensure funding is in place.
Co-ordinate admissions, discharge arrangements and complex patient pathways, including VIP cases and repatriation where required.
Provide clear guidance to patients and families on treatment pathways, financial processes and hospital services, including interpreting support where appropriate.
Work closely with consultants, finance and clinical teams to resolve queries, support billing processes and ensure a seamless patient experience.
Respond to patient concerns and complaints professionally, escalating where appropriate and helping to improve service delivery.
Maintain accurate documentation across CRM and clinical systems while ensuring compliance with data protection and confidentiality requirements.
Contribute to continuous improvement by identifying process enhancements, supporting new team members and representing the International Office in meetings when required.
Support the wider International Office with additional administrative and operational tasks to ensure an efficient, high-quality service.
For Arabic speaking candidates you will occasionally be required to translate for a patient during their appointments.

What we’re looking for

Previous experience in international patient co-ordination, healthcare administration or a similar customer-focused environment.
Strong understanding of patient referrals, financial authorisations (LOGs/GOPs) and healthcare billing processes.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Outstanding communication and relationship-building skills, with the confidence to work with consultants, insurers, government sponsors and high-net-worth clients.
Experience using CRM or patient administration systems (e.g. Meditech), together with good Microsoft Office skills, including Outlook, Word, Excel and SharePoint.
A proactive, flexible approach with excellent attention to detail and the ability to solve problems independently.
Professional, diplomatic and discreet, with strong cultural awareness and a commitment to exceptional customer service.
Experience supporting colleagues, mentoring others or contributing to process improvements would be advantageous.
Fluency in Arabic highly desirable.

About us

At The London Clinic, everything starts with our people. Whether you’re at the bedside or behind the scenes, your part of something bigger - making a real difference to patients and to each other, every day.

As the UK’s largest independent charitable hospital, we care for over 120,000 patients each year. What makes us different is what we do with that success - we reinvest it back into our services, our technology, and, most importantly, our people. From developing, innovative, new ways of delivering care to supporting continuous learning and career progression, we’re always looking ahead.

We are incredibly proud to be the only independent healthcare provider included in the Top 10 of the Financial Times’ UK Best Employers Survey 2026.

What's in it for you

Life insurance – Get life cover worth four times your salary, whether you’re full-time or part-time.
Private medical cover – Once you’ve passed probation, our employee medical scheme gives you fast-track access to private healthcare.
Pension – Join our matched pension scheme and enjoy up to 10% contributions.
Employee assistance programme – From stress to practical guidance, our counselling service has your back.
Blue light card – Unlock thousands of discounts! From supermarkets to holidays, fashion, tech, and days out, your Blue Light Card makes it all cheaper.
Cycle to work – Pedal your way to a healthier, greener commute! Enjoy tax-free benefits while reducing your carbon footprint.
Electric car scheme – Our Electric Car Scheme makes switching to a cleaner, eco-friendly ride simple and affordable.
Subsidised staff restaurant – Dig into a variety of tasty, healthy meals without denting your wallet.
Recognition programmes – Celebrate wins big and small! Our Recognition Programmes make sure your hard work doesn’t go unnoticed.

How to find us:

Our main hospital is based at:

20 Devonshire Place, London, W1G 6BW

Located in central London near Harley Street, we are within walking distance of:

Oxford Circus
Bond Street
Baker Street
Great Portland Street

This role will be based at:

1 Park Square West, London, NW1 4LJ

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy, then please contact a member of our recruitment team.

The London Clinic values a diverse workforce and welcomes applications from all backgrounds. If you have the skills and experience for the role, we encourage you to apply. We are committed to supporting candidates throughout the recruitment process and will make reasonable adjustments where needed - please let us know if there is anything we can do to support you.

Apply Now

Refine Your Search

insurance specialist jobs in london, eng

International Office Specialist

Legal PA (Attorney Support FAST Specialist)

Junior Insurance Specialist - Multinational Client Services

Technical Support Specialist

Student Support Specialist (SSO)

Technical Support Specialist

Responsibility Specialist

Data Analysis and Evaluation Specialist

Talent Acquisition Specialist - PT & GEXI

Graduate/Entry Level Operations Specialist (Financial Advice)

Collections Specialist

Accounts Payable Specialist FT (m/f/d)

Divorce Specialist

EMEA Benefits and Leave Specialist

GBS Supply Role Mapping Specialist

Compliance Reporting Specialist

German Language Specialist - Freelance AI Trainer Project

Customer Onboarding Specialist

Customer Service/Triage Specialist

People Operations Specialist

I want to receive the latest job alerts for insurance specialist in london, eng

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