It field technical analyst Work, Jobs in London, Eng (with Salaries)

IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
3d
Technical Business Analyst
Universal Music Group —London
- Full-time
- Computer Science
- Engineering
- Data analysis skills
- Annual leave
- Employee discount
Associate Technical Business Analyst (6 Month Fixed Term Contract)
London & Partners —London
- £38,232 a year
- Hybrid work
- Azure
- Microsoft Office
- SQL
- Annual leave
Quick apply
2d
Senior Data Scientist, Fraud Prevention
GoCardless —London
- £99,200 - £148,800 a year
- Doctoral degree
- SQL
- Machine learning
Assistant Analyst, Portfolio
European Bank for Reconstruction and Development —London
- Microsoft Excel
- Computer Science
- Computer literacy
3d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
IT Analyst - Audit, Risk, and Controls
Nscale —London
- Oracle
- ERP systems
- Analysis skills
Quick apply
Cyber Security Analyst
WGSN —London
- Hybrid work
- AWS
- IT
- In-person
- Employee assistance programme
Quick apply
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Associate Technical Consultant (UK) - Entry-Level Consulting (Life Sciences)
Veeva Systems —London
- £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Associate Consultant (UK) - Entry-Level Technology Consulting (Life Sciences)
Veeva Systems —London
- £40,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
4d
Junior Exposure Analyst
Westfield Insurance —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
2d
Graduate Technical Analyst
eaChange —London
- £25,000 - £30,000 a year
- Microsoft Excel
- Bachelor's degree
- Communication skills
Microsoft Analyst
PoloWorks —London
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Business Process Analyst (General Insurance)
China Taiping Insurance (UK) Co Ltd —London
- English
- Project management
- Bachelor's degree
Quick apply
Digital Buildings Auditor/Analyst EMEA
Facility Performance Consulting Limited —London
- Full-time
- Hybrid work
- AutoCAD
- Google Suite
- English
Quick apply
Technical Data Business Analyst
Jensten Group —London
- Hybrid work
- Azure
- SQL
- Machine learning
- Annual leave
- Employee discount
Quick apply
11d
Data Analyst
Moneysupermarket Group —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- IT
5d

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IT Field Technical Analyst

Cadent Gas -
Slough

Apply Now

Job details

Permanent
£39,687 - £44,358 a year
3 days ago

Benefits

Company car
Company pension
Discounted gym membership
Employee discount

Qualifications

ITIL Certification
Driving Licence
Avaya
Technical support
Computer networking
IT
Active Directory

Full job description

Location: London based, travel to cover network

Advertised Salary: £39,687 - 44,358

Job Function: Information Technology

Working Hours: 37

Location Type: Hybrid

Contract Type: Permanent

Req ID: 2890

Posting End Date: 06/08/2026

Job Purpose

We are hiring for a IT Field Technical Analyst based in London to provide frontline technical support across the network. Working within IT Service Operations, you'll be the trusted local IT expert, supporting colleagues across the business and ensuring they have the tools, technology and support needed to work effectively.

This is a varied, hands-on role where you'll provide 1st, 2nd and 3rd line support, manage local IT infrastructure and act as a key point of contact for technical issues across your network. From supporting end users and troubleshooting hardware to maintaining local technology assets and driving service improvements, you'll make a direct impact on our operational performance.

Working closely with operational teams, suppliers and wider IT functions, you'll help ensure technology services remain reliable, secure and fit for purpose across Cadent's estate.

Key Responsibilities

Frontline IT Impact – Provide direct technical support to colleagues across operational sites, helping resolve issues quickly and effectively.

Technology Variety – Work across desktop services, networking, applications, telephony, mobile devices and audio-visual technologies.

Ownership & Problem Solving – Take ownership of incidents from identification through to resolution, delivering excellent customer service throughout.

Regional Visibility – Build strong relationships with users at all levels, from operational colleagues through to senior leadership.

Continuous Improvement – Identify opportunities to increase first-time fixes and improve the effectiveness of IT support services.

Mobile & Flexible Working – Support multiple operational sites across your network, providing hands-on assistance where it matters most.

Skills and Experience

Technical Support Experience:

Experience in a 2nd or 3rd line support role within a medium to large organisation
Strong troubleshooting and technical support capability across multiple technologies

Technology Knowledge:

Microsoft technologies and Active Directory
Desktop, laptop and mobile device support
Telephony and networking technologies
SAP and Microsoft 365 environments

Infrastructure & Hardware Skills:

Hardware support including printers, laptops, desktop devices, mobile technology and audio-visual equipment
Experience with network fault diagnosis and communications room audits
Knowledge of Cisco and Avaya telephony environments desirable

Customer & Stakeholder Focus:

Excellent stakeholder management skills
Ability to communicate effectively with colleagues at all levels
Proven commitment to delivering high-quality customer service

Qualifications & Requirements:

ITIL Foundation certification or equivalent experience
Microsoft or CompTIA certifications desirable
Full UK Driving Licence
Ability to travel regularly across operational sites within your assigned network

Ready to make a difference?

If you're passionate about delivering excellent IT support, solving technical challenges and helping colleagues stay connected and productive, we'd love to hear from you.

Apply now and help us deliver reliable, secure and effective technology services that support Cadent's operations every day.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

Annual bonus
Company car
Pension Scheme double matched up to a total of 18% of salary
25 days holiday, plus statutory days, and an option to buy more
An extra day off each year to celebrate life’s special moments
Career development with funded learning options
Flexible working and strong ED&I commitments
Generous family policies and flexible benefits
Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.

Apply Now

Refine Your Search

it field technical analyst jobs in london, eng

IT Field Technical Analyst

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Associate Technical Business Analyst (6 Month Fixed Term Contract)

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Assistant Analyst, Portfolio

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Cyber Security Analyst

Service Desk Analyst

Associate Technical Consultant (UK) - Entry-Level Consulting (Life Sciences)

Associate Consultant (UK) - Entry-Level Technology Consulting (Life Sciences)

Data Analyst

Senior IT Customer Support Analyst, Desktop Support

Junior Exposure Analyst

Graduate Technical Analyst

Microsoft Analyst

IT Business Process Analyst (General Insurance)

Digital Buildings Auditor/Analyst EMEA

Technical Data Business Analyst

Data Analyst

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