It help desk technician Work, Jobs in London, Eng (with Salaries)

Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
5d
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
10d
Technology Support Group Technician
UPS —London
- Full-time
- Microsoft Outlook
- English
- SharePoint
3d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Computer Science
- Communication skills
- Annual leave
- Flexible schedule
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
4d
Service Desk Technician
Fitch Group —London
- SharePoint
- In-person
- Communication skills
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
AV Support Technician
Leonardo Royal Hotel London St Pauls —London
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Referral programme
Quick apply
14d
Construction Robot Operator, UK
Monumental —London
- Full-time
- Software troubleshooting
- Engineering
- English
Electrical Technician-Continental Shift
CBRE —London
- Full-time
- Customer service
- Writing skills
- Basic maths
3d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply
Maintenance Assistant
Lamington Serviced Apartments —London
- £35,402 a year
- Part-time
- Hotel
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
13d
Technical Manager
Greenwich Theatre —London
- £40,000 a year
- Full-time
- Team management
- Computer networking
- Recruiting
- Flexitime
- Employee discount
Quick apply
5d
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
7d
Events and MAC Operative/technican
NAB-Jones Lang LaSalle Services —London
- Full-time
- Computer literacy
- Organisational skills
- In-person
Quick apply
7d
Shift Technician
JIK-Integral UK Limited —London
- 12 hour shift
- Customer service
- In-person
- Communication skills
Quick apply
Shift Technician
JLL —London
- 12 hour shift
- Customer service
- In-person
- Communication skills

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Junior IT Support Technician

Code X London
London

Quick apply

Job details

Permanent | Graduate | Full-time | Internship
£25,500 - £32,000 a year

Benefits

Casual dress
Company pension
Private medical insurance
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Network infrastructure
User account management
Firewall
Analysis skills
IT permissions management
Computer hardware
Mac OS
ServiceNow
IP networking
Customer support
Linux
Application support
Network monitoring
Root cause analysis
Communication skills
Identity & access management

Full job description

Job Summary

We are seeking a motivated and detail-oriented Junior IT Support Technician to join our dynamic technology team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing essential support to ensure smooth and efficient IT operations across the organization. Your enthusiasm for technology, combined with strong communication skills, will help resolve a wide range of hardware and software issues, contributing to a positive user experience and maintaining high system availability. This is an exciting opportunity for someone eager to grow their IT skills in a fast-paced environment while making a tangible impact on daily business functions.

Duties

Respond promptly to user inquiries via help desk tickets, phone calls, or email, delivering exceptional customer service and technical support.
Troubleshoot and resolve issues related to desktop hardware, software applications, operating systems (Windows, macOS, Linux), and network connectivity.
Assist with software troubleshooting including Microsoft Office suite, VPN connections, firewall configurations, and remote access tools.
Support the setup, configuration, and maintenance of computer hardware such as desktops, laptops, printers, and peripherals.
Help manage user accounts and permissions using Active Directory and assist with password resets or account lockouts.
Monitor network performance and assist with basic network troubleshooting involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), and TCP connections.
Collaborate with senior IT staff to escalate complex issues using tools like ServiceNow, Jira, or BMC Remedy for tracking incidents and requests.
Assist in maintaining inventory records of hardware assets using SCCM (System Center Configuration Manager) or similar tools.
Participate in routine system updates, patches, and backups to ensure security compliance and operational stability.

Experience

Previous experience in an IT support role or help desk environment is preferred but not required; relevant internships are welcome.
Familiarity with computer networking concepts such as LAN/WAN topology, TCP/IP protocols, DNS management, VPN setup, and firewall configuration.
Basic understanding of operating systems including Windows (client/server), macOS, and Linux distributions.
Knowledge of Microsoft Windows Server environments and Active Directory for user management is advantageous.
Experience troubleshooting software issues within Microsoft Office applications and other common enterprise software.
Ability to communicate technical information clearly to non-technical users with patience and professionalism.
Strong analysis skills to identify root causes of problems quickly and effectively escalate when necessary.
Familiarity with remote support tools such as SCCM or ServiceNow helps streamline issue resolution processes.

Join us as a Junior IT Support Technician if you’re passionate about technology support and eager to develop your skills in a collaborative environment! Your proactive attitude will help keep our systems running smoothly while providing outstanding service that empowers users across the organization.

Pay: £25,500.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Gym membership
Life insurance
On-site parking
Private medical insurance
Sick pay

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

it help desk technician jobs in london, eng

Junior IT Support Technician

IT Support Technician

Temporary Desktop Support Technician (onsite)

IT Support Technician

Technology Support Group Technician

Global Tier 1 Service Desk Technician

Desktop Engineer -Gatwick Airport

Support Engineer, Cinema Support

Service Desk Technician

IT Incident Management & Resolution Engineer

AV Support Technician

Construction Robot Operator, UK

Electrical Technician-Continental Shift

Technical Support Engineer

Maintenance Assistant

Technical Manager

Apprentice Technician

Events and MAC Operative/technican

Shift Technician

Shift Technician

I want to receive the latest job alerts for it help desk technician in london, eng

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