Junior clinic administrator Work, Jobs in London, Eng (with Salaries)

Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Part-time
- Management
- Administrative experience
- Communication skills
11h
Salaried General Practitioner - Urgent Treatment Centre
The Hillingdon Hospitals NHS Foundation Trust —Middlesex
- £76,038 - £114,743 a year
- Full-time
- Hospital
- Training & development
- Teaching
3d
Consultant Radiologist with a specialist interest in Urogynae Imaging
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £113,565 - £150,569 a year
- Weekend availability
- Research
- Team management
- Conflict management
Locum Consultant Anaesthetist, special interest in Pain Management
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £113,565 - £150,569 a year
- Part-time
- Research
- Leadership
- Communication skills
8d
Senior Specialist Community Children Occupational Therapist
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Part-time
- Management
- Experience working with children
- Training & development
11h
Staff Nurse, Endoscopy (12 Month Fixed Term Contract)
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £33,677 - £40,996 a year
- Part-time
- Management
- Inventory control
- Maintenance
9d

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Patient Administrator

Chelsea and Westminster Hospital NHS Foundation Trust -
London

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Job details

Part-time
£31,554 - £33,270 a year
11 hours ago

Qualifications

Collaborate with healthcare professionals
Management
Inbound customer enquiry call handling
Patient appointment coordination
Filing
Patient service
Administrative experience
Cerner
Appointment booking and call handling
Customer support
Patient record updating
Patient appointment data entry
Communication skills

Full job description

Chelsea and Westminster Hospital - Patient Access

We are searching for 1 high performing and enthusiastic individual to fill a Part-time Patient Administrator vacancy at the Chelsea and Westminster Hospital, working in our busy Maternity Assessment Unit.

If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.

The post holder will provide a comprehensive patient focused administrative service, on the weekend (Saturday and Sunday) to a multi-disciplinary team based in the Maternity team.

The successful candidate must be able to work autonomously and a a team member and be able to take a wide range of administrative duties.

As a team player they will need to be able to demonstrate excellent communication skills, be organised , adaptable and flexible show empathy and concern for others.

Working Saturday and Sunday 9-5pm

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

The post holder will be required to work in one of the following areas as indicated in the Job Advert providing cross cover where necessary:

Clinical Offices

A&E

Main reception

Central Outpatient Booking Team

Clinical Imaging

Wards

Endoscopy

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Roles and responsibilities

Book patient appointments on Cerner

Reschedule appointments on Cerner

Directly work with the midwives to deal with patient queries

Answer the buzz to allow patient and visitors in the department ensuring you are being vigilant in who is coming in and out of the department

Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner

Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery

Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff

Interact with patients and relatives in distress in a sensitive and empathetic manner

Take and relay as appropriate, telephone enquiries and messages , using initiative and prioritising skills when disseminating information

Update patient details on PAS as appropriate, checking all demographic details on arrival or departure

Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters

Ensure all procedures are followed re data capture for service specific outcomes.

Ensure all paperwork is filed appropriately

Arrange interpreter and transport services where indicated

Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development

Provide cover across the POD as and when required

Provide an excellent standard of service to patients at all times

Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets

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Refine Your Search

junior clinic administrator jobs in london, eng

Patient Administrator

Salaried General Practitioner - Urgent Treatment Centre

Consultant Radiologist with a specialist interest in Urogynae Imaging

Locum Consultant Anaesthetist, special interest in Pain Management

Senior Specialist Community Children Occupational Therapist

Staff Nurse, Endoscopy (12 Month Fixed Term Contract)

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