Msp service desk manager Work, Jobs in London, Eng (with Salaries)

Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
Senior Service Delivery Manager
Telana —London
- Azure
- DevOps
- Machine learning
- Employee assistance programme
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
3d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
Technical Account Manager (London Based)
Vorboss Limited —London
- Up to £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Computer networking
- Annual leave
- Gym membership
Quick apply
3d
Systems Specialist
ECI - United Kingdom —London
- Hybrid work
- Azure
- Windows
- AWS
Quick apply
Account Manager
Air IT —London
- Full-time
- Hybrid work
- CRM software
- Azure
- Sales
- Annual leave
- Employee assistance programme
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
8d
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- From £28,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
Account Manager (Technical Focus) - Essex/ London
Arc —Basildon
- Hybrid work
- Azure
- Organisational skills
- IT
Infrastructure Engineer
T-Tech —London
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Communication skills
- Annual leave
Quick apply
Project Coordinator
Netcalibre Ltd —London
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
Quick apply
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Technical Account Manager
Ekco —London
- Hybrid work
- Azure
- English
- Annual leave
- Employee assistance programme
Quick apply
Technology Portfolio Manager
Marex —London
- Full-time
- Agile
- Financial services
- Leadership
Quick apply
4d
Workshop Manager - Basildon
Arc —Basildon
- £30,000 - £40,000 a year
- Management
- Customer service
- Supervising experience
Legal & Regulatory Research Director
Crain Communications —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d

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Service Desk Engineer (Field)

Charles Square -
London

Quick apply

Job details

Full-time
£42,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Gym membership
Car scheme

Qualifications

Microsoft Windows Server
Azure
Microsoft Outlook
Software troubleshooting
Customer service
LAN
Microsoft Exchange
Windows
Microsoft Office
Organisational skills
Agile
IT
Communication skills
Active Directory
VPN

Full job description

About Charles Square

Charles Square (CSq) are experienced and trust IT specialists to the financial sector worldwide.

CSq offer Enterprise 24x7x365 Support, Consultancy and Procurement, delivering solutions that set a high bar on reliability, security, and customer experience.

As a young agile company and a Microsoft Gold Partner, we fully embrace the cloud and are recognised leaders in the financial sector in helping companies transform and innovate. We specialise in the successful deployment of technologies in security focused regulated businesses.

Role Outline
For this role we are looking for a Service Desk - Field Engineer based in the London area with a wide range of skills from desktop, server and cloud support. You will be passionate about technology, troubleshooting, learning, and providing guidance and knowledge transfer to your colleagues.

The role will be mainly based on client sites, when not on site you will support the service desk team. You will need to be within commutable distance of central London.

What you will need to succeed

For this role we are looking for someone with previous experience in an IT Solution Provider or MSP environment.
Experience supporting and troubleshooting complex environments.

A passion to play with technology and understand how things work.

Ability to work in a fast-paced environment and manage competing priorities.

Ability to self-manage tasks and accept guidance and positive criticism.

You will have excellent client service skills, experience in taking calls professionally, dealing with time critical issues efficiently as well as being enthusiastic about expanding your technical knowledge.

Required Skills

Minimum 2 years’ experience in a 2nd Line role within a service desk or support environment.
At least 1 years’ experience as a Field Engineer working on multiple customer sites.
Good knowledge of Azure, Microsoft Office, Windows Server, Virtual environments, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus.
Cloud hosted O365 skills required.
MS Exchange and Outlook management skills required.
Knowledge of data backups and schedules including VEAAM and Cloud hosted services.
Demonstrated PC hardware/software trouble-shooting skills.
Excellent team player.
Excellent communication and interpersonal skills; professional telephone demeanour.
Strong customer service skills and attention to detail.
Ability to work under pressure and good organisational skills.

Main Duties

To travel to various customer sites when required to complete onsite support. This may be more regular or on an ad-hoc basis.
To liaise with and build strong working relationships with stakeholders.
To be an ambassador for the company to maintain and enhance the reputation of the company.
To record all calls to ensure accurate information about the client’s systems is maintained and available to other support personnel and account managers.
When not on a customer site to provide service support via phone call/email
Escalate issues in line with guidance.
To have a flexible approach and attitude.
To work with other support staff to build knowledge and skills pertinent to the sites supported.

Company Benefits

31 days annual leave
Overtime income
Pension
Health Shield (Cash Plan)
CSq Benefit Hub
Shop St.
Cinema Tickets
Gym Membership
Training
Social Events
Cycle 2 work scheme
Electric leased car scheme
Access to discounted Hardware and Software

Equal Opportunities & How to Apply

Charles Square is committed to creating an inclusive and welcoming environment where diversity is valued and everyone can do their best work. We encourage applications from all qualified candidates and are proud to be an equal opportunities employer.

If you require any reasonable adjustments during the recruitment process, please let us know when you apply and we will be happy to accommodate.

Quick apply

Refine Your Search

msp service desk manager jobs in london, eng

Service Desk Engineer (Field)

Senior Service Delivery Manager

IT Solutions Support Consultant

Senior Service Delivery Manager

Major Incident Manager

3rd Line Support Engineer

Field Services Engineer

Technical Account Manager (London Based)

Systems Specialist

Account Manager

Service Delivery Analyst

Service Desk Engineer [Desk & Field]

Account Manager (Technical Focus) - Essex/ London

Infrastructure Engineer

Project Coordinator

Helpdesk Technician

Technical Account Manager

Technology Portfolio Manager

Workshop Manager - Basildon

Legal & Regulatory Research Director

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