Order processing Work, Jobs in London, Eng (with Salaries)

Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
5d
Analyst, GFO, Order Processing
Dow Jones —London
- Microsoft Outlook
- Salesforce
- Organisational skills
- Annual leave
- Employee discount
Tesco Travel Money Advisor
Travelex —Beckton
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Order Processing Clerk
Alivini Company —London
- English
Office Administrator
Harris Federation —London
- £31,086 - £31,530 a year
- Full-time
- Administrative experience
- School
Warehouse Associate Part Time 18 Hrs
Baboodle —London
- £12.71 - £14.50 an hour
- Part-time
- Google Suite
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Business Support Officer
FUSIONNFOODS LTD —Ilford
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Helpdesk Administrator
BGIS —London
- Full-time
- Customer service
- IT
- Communication skills
18h
Accounts Payable Assistant
Food Republic Services Limited —Battersea
- £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
Accounts Payable Assistant (18 month FTC)
Hermès Paris —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
Administrator
Apleona —London
- £28,000 - £33,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Complaints & Information Officer
Hackney Borough Council —Hackney
- £49,155 - £51,228 a year
- Full-time
Customer Service Officer
Acolad —London
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
4d
Loan Documentation & Processing Intermediate Analyst
Citi —London
- Full-time
- Hybrid work
- Data analysis skills
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
12d
Stockroom Executive
National Portrait Gallery —London
- £12,800 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
7d
Administrator
Murphy Group —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
12d
Operations & Technical Assistant
The Old Vic —London
- £30,784.23 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Employee discount
1d
Finance Assistant
Emperor —London
- Hybrid work
- Data analysis skills
- Business
- Internship
- Flexible schedule
Administration Assistant
Williams Lea —London
- £28,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Referral programme

I want to receive the latest job alerts for order processing in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Services & Order Coordinator

Eden Caterers Ltd
London

Quick apply

Job details

Permanent | Full-time
£31,500 a year
5 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Company events
Sick pay

Qualifications

Customer service
Salesforce
Sales administration
English
Administrative experience

Full job description

APPLICATION VIA INDEED ONLY

Reporting to: The Managing Director

Hours of Work: 08.30 to 17:00.

Place of work: Eden Caterers, 199 Hercules Road, London SE1 7LD

Eden Caterers is one of London's leading independent corporate caterers, delivering thousands of freshly prepared breakfasts, lunches and events to organisations across Central London every week.

From our kitchens in Waterloo, we pride ourselves on exceptional food, outstanding customer service and industry-leading sustainability. Our clients expect the highest standards, and our team works together every day to deliver an experience that exceeds expectations.

We're looking for an organised, personable and confident individual to join our office team. If you're passionate about customer service, thrive in a busy environment and enjoy working with great people, we'd love to hear from you.

The Role

This is a pivotal position within the business.

As our Client Services & Order Coordinator, you'll be responsible for ensuring every customer order is processed accurately and efficiently, while delivering exceptional customer service to some of London's leading businesses.

Approximately 50% of your time will be spent processing customer orders into our operating system, with the remainder focused on customer service, quotations, sales administration and supporting the smooth day-to-day running of the office.

This role requires someone who genuinely enjoys organisation, has exceptional attention to detail and takes pride in providing outstanding service.

Key Objectives

Enter all customer orders into our operating system with 100% accuracy.
Process customer orders within one hour of receipt wherever possible.
Respond to standard quotation requests within two hours.
Deliver an exceptional customer experience at every interaction.
Build strong, long-lasting relationships with our clients.
Support the wider office and operations teams to ensure the smooth running of the business.

Key Responsibilities

Order Management

Receive customer orders via our website and email.
Accurately enter all orders into our operating system (Elvis).
Check all order details thoroughly before processing.
Send order confirmations to customers.
Process amendments and cancellations promptly.
Ensure customer deadlines are always met.
Complete the daily office afternoon checklist.

Customer Service

Act as one of the main points of contact for our customers.
Answer incoming telephone calls professionally and confidently.
Respond to customer emails promptly.
Resolve day-to-day customer enquiries.
Escalate issues where appropriate.
Build positive relationships through excellent communication and service.

Quotations & Sales Support

Produce quotations for straightforward catering enquiries.
Support customers with menu choices and ordering guidance.
Assist the sales team with administrative support.
Help convert enquiries into confirmed orders.

Sales Administration

Maintain accurate customer information within Buddy CRM and Elvis.
Update contact details and customer records.
Notify Accounts of relevant customer changes.
Support client familiarisation meetings.
Maintain high-quality customer records.

Operations Administration

Assist the Managing Director with administration and reporting.
Collate sales information for monthly meetings.
Deal with straightforward customer account queries.
Support continuous improvement projects.
Assist other departments whenever required.

What We Offer

Salary of £31,500 per annum.
28 days' annual leave (including Bank Holidays).
Company pension.
Enhanced company sick pay after one year's service.
Free lunch, fruit and drinks every day.
Cycle to Work scheme.
Casual dress.
Company events.
A friendly, supportive working environment.
Opportunities for additional paid hospitality work at evenings and weekends.

Working Hours

Monday to Friday

08:30 – 17:00

No weekend working as part of your contracted hours.

Additional Paid Opportunities

There is the opportunity to undertake hospitality work at evenings and weekends, including waiting and event support. These shifts are entirely optional and are paid separately at varying rates depending on the role and event.

Essential Requirements

Minimum two years' office administration experience.
Previous customer service experience.
Fluent written and spoken English.
Right to work in the United Kingdom.

This Role Is Perfect For Someone Who…

Loves being organised.
Notices the little details that others miss.
Enjoys building relationships with customers.
Is confident speaking on the phone.
Enjoys working in a busy office environment.
Has a genuine interest in great food and hospitality.
Wants to be part of a friendly, ambitious and growing company.

Please note: This is a fully office-based role in Waterloo, London. We do not offer remote or hybrid working for this position.

Job Types: Full-time, Permanent

Pay: £31,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Sick pay

Education:

Diploma of Higher Education (required)

Experience:

Admin: 2 years (required)
Customer service: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

order processing jobs in london, eng

Client Services & Order Coordinator

Analyst, GFO, Order Processing

Tesco Travel Money Advisor

Order Processing Clerk

Office Administrator

Warehouse Associate Part Time 18 Hrs

Procurement and Accounts Payable Coordinator

Business Support Officer

Helpdesk Administrator

Accounts Payable Assistant

Accounts Payable Assistant (18 month FTC)

Administrator

Complaints & Information Officer

Customer Service Officer

Loan Documentation & Processing Intermediate Analyst

Stockroom Executive

Administrator

Operations & Technical Assistant

Finance Assistant

Administration Assistant

I want to receive the latest job alerts for order processing in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected