Patient access associate Work, Jobs in London, Eng (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Global Health Advisory - Associate
Axmed —London
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Annual leave
- Flexible schedule
12d
Associate (Clinical Outcome Assessments - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Annual leave
- Gym membership
13d
Nursing Associate
Pwc UK —London
- Part-time
- Hybrid work
- Communication skills
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
22h
Clinical Trial Associate Manager
Galderma —London
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
VacancyTitle: In-Patient Nurse Associate
Rennie Grove Peace Hospice Care —Watford
- £27,485 - £30,162 a year
- Part-time
- Heavy lifting
- Hospice
6d
Nursing Associate - Chemotherapy Unit
Whittington Health NHS Trust —London
- £34,186 - £37,389 a year
- Full-time
- Communication skills
- Nursing
2d
Senior Associate, Pricing and Market Access (UK & Selected EU locations)
Parexel —London
- Microsoft Powerpoint
- Doctoral degree
- Data analysis skills
Bank Support Worker
Bramley Health —Croydon
- Full-time
- No experience needed
- Care plans
Quick apply
1h
Nursing Associate - Band 4
Bio Luminuex Healthcare —London
- £33,262 - £36,027 a year
- Full-time
- In-person
- Care plans
- Communication skills
- Annual leave
Quick apply
Healthcare Analytics Senior Associate
Pwc UK —London
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Clinical Associate - Extremities & Trauma
Arthrex —London
- Weekend availability
- Anatomy knowledge
- Sales
- Travel
13d
Founding Product Ops Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
22h
Associate dentist, Canada water (Thursdays)
Surrey Quays dental practice —London
- From £60,000 a year
- Part-time
- In-person
- Communication skills
Quick apply
Assistant HR Advisor
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Human resources
5d
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
Associate (Land Development)
Pell Frischmann —London
- Full-time
- Hybrid work
- AutoCAD
- English
- Master's degree
Community Associate
ISS Facility Services —London
- Hospitality
Quick apply
Practice Manager
Penrose Health —London
- £50,000 - £60,000 a year
- Full-time
Quick apply

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Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access associate jobs in london, eng

Customer Service Associate (Patient Outreach)

Global Health Advisory - Associate

Associate (Clinical Outcome Assessments - COA)

Nursing Associate

Special Projects Associate

Clinical Trial Associate Manager

VacancyTitle: In-Patient Nurse Associate

Nursing Associate - Chemotherapy Unit

Senior Associate, Pricing and Market Access (UK & Selected EU locations)

Bank Support Worker

Nursing Associate - Band 4

Healthcare Analytics Senior Associate

Clinical Associate - Extremities & Trauma

Founding Product Ops Associate

Associate dentist, Canada water (Thursdays)

Assistant HR Advisor

Technology Associate

Associate (Land Development)

Community Associate

Practice Manager

I want to receive the latest job alerts for patient access associate in london, eng

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