Prudential regulatory policy Work, Jobs in London, Eng (with Salaries)

Complaints Investigator
Office of the Complaints Commissioner —London
- £250 a day
- Full-time
- Hybrid work
- Computer literacy
- English
- Administrative experience
Quick apply
9h
Vice President - Regulatory Reporting & Risk Oversight (2LoD)
Bank of China —London
- Full-time
- Business
- Leadership
- Communication skills
14h
Regulatory Reporting Manager
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- No degree
- Accounting
- Banking
- Annual leave
Quick apply
Manager, Banking and Capital Markets, Prudential Regulatory Assurance, Audit and Assurance
Deloitte —London
- Hybrid work
- Financial services
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Reporting Assistant Vice President
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Microsoft Excel
- SQL
- Annual leave
4d
Senior Regulatory Accountant - FTC
Shawbrook —London
- Microsoft Excel
- Analysis skills
- Financial services
- Employee assistance programme
- Employee discount
Regulatory Change Vice President
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Oracle
- SQL
- Project management
- Annual leave
Assistant Manager, Regulatory Assurance – Regulation – Insurance, Audit & Assurance
Deloitte —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Head of Regulatory Reporting
Tandem Bank —London
- Monday to Friday
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Employee discount
Quick apply
F&C- Regulatory Reporting Director - Market Risk
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Bachelor's degree
- Communication skills
- Banking
- Annual leave
VP, Markets Compliance Advisory | SCIB
SLB Banco Santander, S.A. (Branch London) —London
- Sales
- Master's degree
- Bachelor's degree
6d
Risk, Capital Risk, Vice President, London
Goldman Sachs —London
- Full-time
- Organisational skills
- Communication skills
- Banking
- Employee assistance programme
Company Secretary UK, Assistant Vice President
State Street —London
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Communication skills
DA Complaints Handler- 6 month FTC
Great Lakes Insurance SE —London
- Temporary
- Hybrid work
- School
Manager, CCS, Strategy Risk & Transactions Advisory
Deloitte —London
- Hybrid work
- Project management
- Banking
1d
Financial Service Regulation (non-contentious), Junior Associate
Herbert Smith Freehills —London
- Full-time
- English
- Financial services
5d
Company Secretary UK, Vice President
State Street —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
Control Room - Senior Analyst
Macquarie Group Limited —London
- Full-time
- Analysis skills
- Communication skills
- Banking
- Annual leave
- Work from home
13d
Manager- Recovery and Resolution EMEA
Macquarie Group Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home

I want to receive the latest job alerts for prudential regulatory policy in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Complaints Investigator

Office of the Complaints Commissioner
London

Quick apply

Job details

Full-time | Fixed term contract
£250 a day
9 hours ago

Qualifications

Computer literacy
English
Administrative experience
Analysis skills
Organisational skills
Financial services
Communication skills

Full job description

About us

The Financial Regulators Complaints Commissioner role is to independently review complaints about the actions or inactions of the UKs financial service regulators, the Financial Conduct Authority, the Prudential Regulation Authority, the Payment Systems Regulator, and the Bank of England (but only in respect of its oversight of clearing houses, central securities depositaries and inter-bank payment systems).

The Complaint Commissioner is appointed by His Majesty’s Treasury (HM Treasury) and reports to HM Treasury about her reports, findings and recommendations to the regulators.

More information about us can be found here: www.frccommissioner.org.uk

The Role

We have an exciting opportunity for an experienced detail-oriented individual to join our small team as an Investigator, to undertake complex investigations across a wide spectrum of financial services regulatory areas and write reports on these investigations for the Commissioner to consider.

Responsibilities:

Investigate complaints by carrying out desk-based reviews and interrogating information from a wide range of sources, including regulators investigation files, process documents, regulators board papers and wider industry reports
Assess and investigate complaints in accordance with the operational procedures and standards determined by the Complaints Commissioner and recommend a fair and reasonable decision based on the specifics of the case
Prepare succinct reports, decision letters and correspondence – which must be clear, fair, and in Plain English – for the Commissioner to consider. Although the complaints handling process is not legal in nature, decisions must be capable of withstanding judicial review
Ensure as appropriate that compliance with recommendations made to the regulators is monitored and evaluated
Provide advice and guidance to members of the public or representatives of bodies within jurisdiction as required
Keep abreast of current developments in regulation and current practices appropriate to the OCC’s jurisdiction
Comply with Data Protection Law and OCC policies and procedures, particularly in respect of any personal data or confidential material
Update the case management systems as necessary
Undertake any other duties, commensurate with the skills and experience expected for this role, which from time to time may be allocated by a manager

About You

Below are some of the key essential experience, skills & knowledge required for this post

Strong understanding of legal and regulatory principles
Exceptional analytical skills with the ability to think clearly about how best to assess and analyse complex information and reach robust judgments
Excellent written communication skills demonstratable through the writing of reports and papers into complex matters showing attention to detail, and the ability to write in Plain English
Strong judgement, making decisions based on an assessment of the facts in complex cases, consideration of the options and providing a clear rationale for your recommendation
Excellent communication skills with the ability to make a strong personal impact, persuading with well-reasoned arguments and challenging where appropriate
Good stakeholder management, able to identify and manage key stakeholders, to build and maintain constructive relationships
Excellent interpersonal skills and telephone manner, including the ability to handle difficult telephone calls sensitively and firmly
Good organisational skills including the ability to manage competing priorities, and a challenging workload at times, showing tenacity, resilience and flexibility
Ability to adapt to change and absorb new information and legislative change quickly
Driven individual motivated by challenges and responding positively to them
A good team member but with the ability to act on own initiative
Absolute discretion and an understanding of the need for confidentiality
Strong administrative skills and possesses strong general computer literacy and is comfortable with a variety of computer software.
An understanding of and commitment to the 7 Principles of Public Life

Desirable

Proven experience and knowledge of the regulation of UK financial services
Experience of working constructively with regulators, governmental or other public agencies while maintaining independence
Previous experience of undertaking complex investigations with minimal supervision

We know that sometimes the perfect candidate doesn’t perfectly match the job description. If you are passionate about this role and believe you have the skills to succeed, we encourage you to apply even if you don’t meet every requirement.

Key Role details

12 month (full time) temporary contract
Payment will be made based on a day rate of £250 via an umbrella company
Hybrid Work Model: 2 days in the office Office Location: 12 Caxton Street London SW1H 0QS
Closing date Friday 14 August 2026

If you are interested please forward your cv to If you are interested, please forward your CV and references to [email protected]

Please note we are unable to take any telephone calls connected with recruitment: all correspondence will be email based

Pay: £250.00 per day

Work Location: Hybrid remote in London SW1H

Quick apply

Refine Your Search

prudential regulatory policy jobs in london, eng

Complaints Investigator

Vice President - Regulatory Reporting & Risk Oversight (2LoD)

Regulatory Reporting Manager

Manager, Banking and Capital Markets, Prudential Regulatory Assurance, Audit and Assurance

Prudential Risk Manager

Reporting Assistant Vice President

Senior Regulatory Accountant - FTC

Regulatory Change Vice President

Assistant Manager, Regulatory Assurance – Regulation – Insurance, Audit & Assurance

Head of Regulatory Reporting

F&C- Regulatory Reporting Director - Market Risk

VP, Markets Compliance Advisory | SCIB

Risk, Capital Risk, Vice President, London

Company Secretary UK, Assistant Vice President

DA Complaints Handler- 6 month FTC

Manager, CCS, Strategy Risk & Transactions Advisory

Financial Service Regulation (non-contentious), Junior Associate

Company Secretary UK, Vice President

Control Room - Senior Analyst

Manager- Recovery and Resolution EMEA

I want to receive the latest job alerts for prudential regulatory policy in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected