Resolution manager Work, Jobs in London, Eng (with Salaries)

Senior Resolution Manager
Gallagher Bassett —Broad Street
- £68,500 - £98,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Royalty Resolution Manager (FTC)
PRS for Music —London
- Full-time
- Hybrid work
- Team management
- Communication skills
- Work from home
- Employee discount
5d
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
11d
Assistant General Manager
Fim Limited —London
- £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Conflict management
- Employee assistance programme
- Life insurance
Quick apply
Senior Customer Support & Operations Manager
CRS Ltd —London
- Hybrid work
- Team management
3h
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Resource Delivery Executive
British Airways —London
- Weekend availability
- Organisational skills
- AI
- Communication skills
2d
Manager- Recovery and Resolution EMEA
Macquarie Group Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home
Manager, Compliance
Intercontinental Exchange Holdings, Inc. —London
- £89,000 - £127,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
UK/International CSM
AssessFirst —London
- £50,000 - £65,000 a year
- Remote
- English
- Communication skills
- Annual leave
Venue Operations Manager
The Conduit Club —London
- £45,000 a year
- Weekend availability
- Hotel
- First Aid Certification
- Conflict management
Quick apply
Customer Service Manager
Helen of Troy —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee stock purchase plan
- Work from home
10d
Royalty Resolution Coordinator (FTC)
PRS for Music —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee discount
5d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
Conventional Debt Relationship Manager - Global Corporate Trust
U.S. Bank National Association —London
- £95,625 - £112,500 a year
- Full-time
- Business development
- Bachelor's degree
- Conflict management
Senior Customer Success Manager
EnterpriseAlumni —London
- Full-time
- Hybrid work
- Team management
Quick apply
Case Manager
NEST —London
- £54,000 a year
- Hybrid work
- Analysis skills
4d
Property & Projects Manager
Maslow's —London
- £55,000 - £65,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Budgeting
Quick apply
Customer Success Manager (Law Firms)
iManage —London
- Full-time
- Communication skills
- Annual leave
- Flexible schedule
Quick apply

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Senior Resolution Manager

Gallagher Bassett -
Broad Street

Apply Now

Job details

£68,500 - £98,000 a year

Qualifications

Stakeholder collaboration
Litigation
Insurance claims handling experience
Analysis skills
Bachelor's degree
Insurance claims experience
Business

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Jurisdictions: FL
Licenses: Must have state license or reciprocal.
Location: This role is fully remote work.

How you'll make an impact

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

As a key member of our experienced Claims Adjuster team, you will:

Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Ideal candidates for this position will have:

Claims Background: Minimum 3 years of experience adjusting a workers compensation desk, including lost time/indemnity and litigation.
Jurisdictional Experience: FL
Active Adjusters' licenses: Must have state license or reciprocal.

REQUIRED QUALIFICATIONS:

High School Diploma.
Minimum of 3 years related claims experience.
Appropriately licensed and/or certified in all states in which claims are being handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

DESIRED:

Bachelor's Degree

#LI-Remote

#LI-AB2

#WorkersComp

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

resolution manager jobs in london, eng

Senior Resolution Manager

Senior Customer Success Manager - UK

Royalty Resolution Manager (FTC)

Head of Customer Excellence (FTC)

Assistant General Manager

Senior Customer Support & Operations Manager

Manager, Customer Success Management

Resource Delivery Executive

Manager- Recovery and Resolution EMEA

Manager, Compliance

UK/International CSM

Venue Operations Manager

Customer Service Manager

Royalty Resolution Coordinator (FTC)

Customer Support Coordinator

Conventional Debt Relationship Manager - Global Corporate Trust

Senior Customer Success Manager

Case Manager

Property & Projects Manager

Customer Success Manager (Law Firms)

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