Response team officer Work, Jobs in London, Eng (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
5d
Security Officer
Bupa —London
- £29,898.05 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
6d
Security - Security Officer
BidvestNoonan —London
- £15.24 an hour
- Part-time
- IT
- Annual leave
Quick apply
Residential Security Team (RST) Operator
Prevail —London
- Military
- First Aid Certification
- Driving
Quick apply
Security Controller (GSOC)
Mitie —London
- £18.90 - £21.23 an hour
- Full-time
- Administrative experience
- Supervising experience
- IT
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
13d
Press Officer
Department for Work and Pensions —Westminster
- £50,254 a year
- Overtime
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Information Security Specialist
DeepHealth —London
- £55,000 - £75,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Close Protection Officer (CPO) / Covert Surveillance Officer
Prevail —London
- Military
- Driving
- Travel
Quick apply
Night Security Officer
Aethos London Shoreditch —London
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
Prevent Engagement Officer
Tower Hamlets —London
- £54,360 - £57,495 a year
- Communication skills
- Annual leave
6d
10hours part time Security - Security Officer
BidvestNoonan —London
- £13.85 an hour
- Part-time
- University
- IT
- Annual leave
Quick apply
Humanitarian Response & Technical Support Team Leader
CAFOD —London
- £48,225 - £52,080 a year
- Spanish
- Management
- Travel
Quick apply
5d
Security - Relief Security Officer
BidvestNoonan —London
- £15.91 an hour
- Part-time
- IT
- Annual leave
Quick apply
Compliance and Data Officer
Lewisham Council —London
- £44,235 - £45,852 a year
- Full-time
- Hybrid work
- Employee discount
13d
Programme Officer – Ending Homelessness Accelerator Programme
London Councils —London
- From £44,330 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
12d
Chief Technology Officer
OFGEM —London
- £81,000 - £117,800 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- IT
- Flexible schedule
Security - Security Officer Brighton Weekend
BidvestNoonan —London
- £13.85 an hour
- Part-time
- University
- IT
- Annual leave
Quick apply
Security - Security Officer Brighton Fulltime
BidvestNoonan —London
- £13.85 an hour
- Full-time
- University
- IT
- Annual leave
Quick apply

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
5 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

response team officer jobs in london, eng

Resident Liaison Officer

Security Officer

Security - Security Officer

Residential Security Team (RST) Operator

Security Controller (GSOC)

Resident Engagement Officer

Press Officer

Information Security Specialist

Close Protection Officer (CPO) / Covert Surveillance Officer

Night Security Officer

Communications Officer (First Contact/Despatch)

Prevent Engagement Officer

10hours part time Security - Security Officer

Humanitarian Response & Technical Support Team Leader

Security - Relief Security Officer

Compliance and Data Officer

Programme Officer – Ending Homelessness Accelerator Programme

Chief Technology Officer

Security - Security Officer Brighton Weekend

Security - Security Officer Brighton Fulltime

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