Senior client advisor Work, Jobs in London, Eng (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES
Bulgari —London
- Full-time
- CRM software
- Sales
- English
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Senior immigration advisor
GOLDLINK OVERSEAS LIMITED —London
- £40,000 - £50,000 a year
- Full-time
- Bilingual
- Microsoft Office
- Bachelor's degree
Quick apply
PRADA Senior Client Advisor RTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
3d
Senior Client Partner
Ragged Edge —London
- From £65,000 a year
- Hybrid work
- Life insurance
2d
Senior Client Advisor - Selfridges
Dolce & Gabbana —London
- Sales
- English
- Communication skills
Senior HR Advisor
DMS —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Human resources
Quick apply
Senior Client Success Manager
Auction Technology Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
6d
Senior Incident Mangement & Resilience Lead
Applied Resilience —Reigate and Banstead District
- From £65,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
Senior Director, EMEA Client Partnerships
Unity Technologies SF —London
- English
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
Senior Client Advisor - Old Bond Street
Dolce & Gabbana —London
- English
- Communication skills
Senior Client Relationship Manager
Norton Rose Fulbright —London
- Full-time
Engagement Director, Strategic Clients
IntApp —London
- Full-time
- Hybrid work
- PMP
- Bachelor's degree
- No degree
- Annual leave
Senior People Business Partner (France & UK)
Crunchyroll, LLC —London
- £75,200 - £94,000 a year
- English
- Bachelor's degree
- Human resources
- Life insurance
Associate – Client Relations - Benelux
AllianceBernstein —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Client Partner - Insurance
Endava —London
- Full-time
- Continuous improvement
- IT
- Communication skills
- Employee assistance programme
- Flexible schedule
Senior Client Executive - Corporate
NetApp —Windsor
- Full-time
- Hybrid work
- Azure
- AWS
- Annual leave
- Employee assistance programme
Senior People & Culture Advisor
XR Extreme Reach —London
- Hybrid work
- Microsoft Office
- Project management
- Human resources
Quick apply
2d
CLIENT ADVISOR BVLGARI HARRODS
Bulgari —London
- Full-time
- CRM software
- Sales
- English

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senior client advisor jobs near london, eng

PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

senior client advisor jobs in london, eng

PRADA Senior Client Advisor MRTW, Selfridges

SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES

Senior Consultant

Senior immigration advisor

PRADA Senior Client Advisor RTW, Bond Street

Senior Client Partner

Senior Client Advisor - Selfridges

Senior HR Advisor

Senior Client Success Manager

Senior Incident Mangement & Resilience Lead

Senior Director, EMEA Client Partnerships

Senior Client Advisor - Old Bond Street

Senior Client Relationship Manager

Engagement Director, Strategic Clients

Senior People Business Partner (France & UK)

Associate – Client Relations - Benelux

Senior Client Partner - Insurance

Senior Client Executive - Corporate

Senior People & Culture Advisor

CLIENT ADVISOR BVLGARI HARRODS

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