Senior client manager Work, Jobs in London, Eng (with Salaries)

Senior Client Manager
Interr —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
13d
Senior Client Care Manager
Chanel —London
- Full-time
- Customer service
- Salesforce
- IT
- Employee assistance programme
- Employee discount
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
Senior Client Success Manager
Salary Finance —London
- Hybrid work
- Communication skills
- Sick pay
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Google Suite
- Communication skills
- Employee assistance programme
- Life insurance
8d
Global Compliance Senior Manager
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Senior Internal Auditor / Group Internal Audit Manager
Hanami International —London
- £65,000 - £75,000 a year
- Full-time
- Communication skills
Quick apply
BCG X Global Marketing Senior Manager - Temporary
Boston Consulting Group —London
- £120,000 - £154,000 a year
- Full-time
- Marketing
- Master's degree
- Project management
- Profit sharing
- Annual leave
Global L&D Operations Senior Manager
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Senior Manager - Marketing Events & Partnerships
Boston Consulting Group —London
- Full-time
- Management
- Bachelor's degree
- Mentoring
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Sales and Marketing Manager
The GOAT Mongolian kitchen Lounge —London
- £40,000.00 - £68,025.75 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
Quick apply
Project Management, PSG Senior Manager - 12-Month Contract
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Senior Risk Manager
SCOR —London
- Analysis skills
- Project management
- Bachelor's degree
Senior Property Manager
London Property Guru —London
- From £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Mentoring
Quick apply
13d
Senior Event Manager, OrangeDoor
Unbridled —Bromley
- £45,000 a year
- Full-time
- Microsoft Office
- Project management
- Travel
Quick apply
Senior Principal Project Manager x 3
The City Of London —London
- £68,300 - £77,400 a year
- Full-time
- Project management
- Communication skills

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senior client manager jobs near london, eng

Senior Client Manager

Interr -
London

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Job details

Permanent | Full-time
£50,000 - £55,000 a year
1 day ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
Administrative experience
Business development
Customer relationship management
SIA
Loss prevention
Retail management
Communication skills

Full job description

Interr are currently recruiting for a Senior Client Operations Manager to work in our Client Management team.

This position will report directly to the Client Directors, work closely with our Control Room, clients, employees, Finance and HR teams, and be responsible for overseeing the day-to-day operations of a select number of retail operations.

Your focus in this important role will be to maintain client relationships, attend off-site meetings, address incidents and performance issues, ensure new personnel receive training, and manage the recruitment and appraisal process for security personnel.

Roles & Responsibilities:

Ensuring our client’s sites are fully manned at all times.
Attending client meetings and site visits.
Managing absence - sickness, holidays, paternity or maternity leave of allocated staff.
Arrangement of cover for allocated sites.
Budgeting and budget control, working towards specific KPI's.
Working alongside the Finance and HR teams regarding any pay, holiday or staffing issues.
Working alongside the Operations Supervisors to ensure any absences, holidays and changes in client manning requirements are communicated to the control room in a timely manner for scheduling purposes.
To be the main point of contact for all internal and external communication relating to our clients and security personnel.
Maintaining regular communication between the Control Room and Client Operations team.
Managing sickness and absence.
Ensuring security personnel attend induction and are trained to and meet the required standards.
Producing Site Assignment Instructions, general reporting, conducting site surveys and risk assessment reports.
Managing the recruitment process for security including; assessing CVs, holding interviews and ensuring new starter paperwork and company induction is completed before deployment.
Ensuring all client manager documentation is maintained in line with company standards.
Ensuring that performance levels are monitored and managed.
Dealing with staff issues, holding investigation and disciplinary meetings where required.
Ensuring a high level of professionalism and customer service is delivered at all times.
Carrying out quality audits and welfare checks.
Completing annual performance appraisals for security personnel.
Holding induction and other internal security training workshops.
Compiled comprehensive monthly client reports to support Monthly and Quarterly Business Reviews, providing meaningful operational insights and performance analysis.
Produce and coordinate Monthly and Quarterly Business Review presentations for clients, managing the end-to-end review process in collaboration with the Executive Team to ensure timely delivery, accuracy, and alignment on key business objectives.

Requirements:

Experience of working within a retail environment at a senior managerial level.
Experience of managing people and working with multiple client portfolios.
Experience with retail loss prevention.
Customer service approach with a desire to provide excellent customer service.
Flexible with start and finish times.
Flexibility and adaptability with your time and daily tasks.
An active SIA Licence.
Ability to work under pressure and to manage a busy workload.
Strong attention to detail and administrative skills.
Excellent communication skills (written and spoken).
A desire to make a difference.
Good knowledge of computer programs (MS Office).

Benefits:

Annual Salary: depending on the experience
Enrolment in Company Bonus Scheme and Health Care scheme
25 days’ annual leave excl. Bank Holidays.
Company Pension Scheme.
Company mobile phone and laptop
Paid travel expenses.

You will be required to work 45 hours over a 5-day week, which will include early/ late start/ finish and weekends.

There will be a requirement for you to also be flexible with your start and finish times over the remainder of the week, and there will be a requirement for you to travel to and around our client’s sites as required; the remainder of the time you would be positioned at our Head Office, Aldgate East /working from home.

To apply, please send your CV and cover letter to Yolande Frederick ([email protected]) and mark your application with "SCM".

We are an equal opportunities employer.

Please note, due to the high number of applications, we will only contact those whose skills match closely with the requirements of the role. If you’ve not heard from us within a week of your application, please consider your application unsuccessful.

Pay: £50,000.00-£55,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Experience:

retail senior client management: 5 years (required)

Work Location: Hybrid remote in London E1

Quick apply

Refine Your Search

senior client manager jobs in london, eng

Senior Client Manager

Senior Housing Manager

Senior Consultant

Senior Client Care Manager

Global Talent Acquisition Senior Manager – Operations CoE

Senior Client Success Manager

Senior Client Success Manager

Global Compliance Senior Manager

Senior Internal Auditor / Group Internal Audit Manager

BCG X Global Marketing Senior Manager - Temporary

Global L&D Operations Senior Manager

Client Services Manager

Senior Manager - Marketing Events & Partnerships

Executive Assistant to CEO

Sales and Marketing Manager

Project Management, PSG Senior Manager - 12-Month Contract

Senior Risk Manager

Senior Property Manager

Senior Event Manager, OrangeDoor

Senior Principal Project Manager x 3

I want to receive the latest job alerts for senior client manager in london, eng

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