Senior desktop support Work, Jobs in London, Eng (with Salaries)

Senior AV and IT Support Officer
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Agile
- IT
- Annual leave
- Employee assistance programme
13d
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
Senior TechOps Generalist
Octopus Energy Group —London
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Tusker Desktop Support Engineer - Watford
Lloyds Banking Group —Croxley Green
- £35,340 - £41,943 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
Senior Service & Operations Analyst in 2ND LINE DESKTOP & EXEC SUPPORT
Bank of England —London
- £33,600 - £37,800 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Senior Solutions Specialist
Ravensbourne University London —London
- £41,558 - £45,940 a year
- Full-time
- Hybrid work
- IT
- Employee assistance programme
6d
Senior Consultant, Professional Services
iManage —London
- Full-time
- SQL
- Bachelor's degree
- Scripting
- Annual leave
- Flexible schedule
Quick apply
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- In-person
- Work from home
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
1d
Track Lead - MDM Intune
HCLTech —London
- £24,420 - £50,000 a year
- Full-time
- Azure
- Bachelor's degree
- In-person
Quick apply
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
11d
Graduate Desktop UI Developer
Acturis —London
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Software development
Quick apply
E-commerce UX & UI Lead / Senior WooCommerce Developer
Photonic Universe —Orpington
- Up to £75,000 a year
- Full-time
- ERP systems
- Business development
- JavaScript
Quick apply
8d
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
6d
Technical FM Compliance Manager - Sky Spaces
Emcor —Isleworth
- Up to £50,000 a year
- Full-time
- Microsoft Powerpoint
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Senior Proximity Developer
Natixis —London
- Hybrid work
- Maintenance
- Front desk
- APIs
Senior Accessibility Tester
Atos —London
- JavaScript
- Communication skills
- HTML
- Annual leave
14d

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Senior AV and IT Support Officer

University College London -
London

Apply Now

Job details

Permanent | Full-time
£43,981 - £52,586 a year
13 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

UX
Agile
IT

Full job description

Ref Number

B01-05477

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£43,981-£52,586

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

Closing Date

23-Jul-2026

About us

UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to
take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-
related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. Within ISD, this post is in the IT Service and Operations department which manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient.

About the role

The purpose of the AV and IT Support Officer role is to provide prompt, in-depth, customer-focused 2nd line support to staff, students and honorary

contract holders.

The post holder will provide field, phone and remote based support of UCL Managed Desktop, desktops/laptops, mobile devices, networking equipment, audio visual equipment, multimedia equipment, video conferencing, specialist equipment and other peripherals used by academic staff, administrative staff and students.

The post holder will form part of a medium sized team and will be expected to work within virtual teams across other parts of the ISD.

About you

Provide prompt, customer-focused 2nd line IT support to staff, students, and honorary contract holders.
Deliver field-based, telephone, and remote support for IT incidents and service requests.
Support, troubleshoot, and maintain UCL Managed Desktop environments.
Install, configure, and support desktop computers, laptops, and mobile devices.
Diagnose and resolve issues with networking equipment and connectivity.
Set up, maintain, and troubleshoot audio-visual (AV) equipment.
Support multimedia systems and video conferencing technologies.
Maintain and support specialist equipment used by academic and administrative staff.
Install, configure, and troubleshoot IT peripherals, including monitors, docking stations, and other connected devices.
Respond to and resolve hardware, software, network, and AV-related technical issues efficiently.
Provide high-quality customer service while ensuring timely resolution of support requests.
Work collaboratively within a medium-sized IT support team to deliver effective IT services.
Contribute to cross-functional virtual teams across the Information Services Division (ISD) to support wider organisational objectives.
Ensure users receive reliable technical support with minimal disruption to teaching, learning, and administrative activities.

What we offer

Standard UCL Benefits:

41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
Option to purchase 5 additional days’ annual leave
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme, season ticket loan, and immigration loan
Relocation support for eligible posts
On-site nursery and gym
Enhanced maternity, paternity, and adoption pay
Staff Support Service (employee assistance programme)
Discounted medical insurance

Full details: UCL Rewards and Benefits.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.

Read more: UCL Equality, Diversity and Inclusion.

Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy

Apply Now

Refine Your Search

senior desktop support jobs in london, eng

Senior AV and IT Support Officer

IT Coordinator/ Helpdesk Technician

Junior IT Analyst Support Specialist (London, UK)

Senior TechOps Generalist

Tusker Desktop Support Engineer - Watford

Senior Service & Operations Analyst in 2ND LINE DESKTOP & EXEC SUPPORT

Senior IT Service Desk Analyst

Senior Solutions Specialist

Senior Consultant, Professional Services

Service Desk Analyst

Support Engineer

Service Desk Analyst

Track Lead - MDM Intune

IT Technician

Graduate Desktop UI Developer

E-commerce UX & UI Lead / Senior WooCommerce Developer

1st/ 2nd IT Support Engineer

Technical FM Compliance Manager - Sky Spaces

Senior Proximity Developer

Senior Accessibility Tester

I want to receive the latest job alerts for senior desktop support in london, eng

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