Senior helpdesk engineer Work, Jobs in London, Eng (with Salaries)

Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Senior Helpdesk IT Engineer
RedDoor IT Ltd —Croydon
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Computer networking
- SharePoint
Quick apply
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
Senior Caretaker
BAM Construction —London
- Communication skills
- School
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
22h
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Security Engineer
WPP Media —London
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Annual leave
- Employee discount
3d
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- In-person
- AI
- Communication skills
- Work from home
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
Network Architect
Wanstor —London
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- IT
- Annual leave
Quick apply
Technical Architect (Microsoft 365/Azure)
Wanstor —London
- Full-time
- Hybrid work
- Azure
- Scripting
- IT
- Annual leave
Quick apply
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Electrical Engineer
Kier Group —London
- Full-time
- Communication skills
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
1d
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Site Maintenance Manager
BGIS —London
- Full-time

I want to receive the latest job alerts for senior helpdesk engineer in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Graduate Cloud Support Engineer

Acturis Ltd -
London

Apply Now

Job details

Benefits

Work from home

Qualifications

Cloud infrastructure
Operating systems
Computer Science
Customer service
Engineering
Windows
Scripting
Computer networking
Linux
Root cause analysis
Communication skills

Full job description

About Acturis

Acturis is the UK’s leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and MGAs, we have helped to create and shape the insurance market of today.

At Acturis we invest in recruiting, developing and promoting talent. With us you will:

Work with a talented, motivated and friendly group of like-minded colleagues
Learn how to combine innovation and technology to create new business models from a management team led by two former McKinsey partners
Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues
Receive written constructive performance feedback and encouragement every third so that you know how to improve – you have no idea how unusual this is!
Be given real responsibility for your own projects as soon as you are ready
Receive a competitive salary and annual performance-based reviews
Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority
Work from home up to 3 days per week

The Position

As a Cloud Support Engineer you will be part of a world-class international team from a wide variety of backgrounds. Our key mission is to deliver a reliable and effective cloud platform as well as train you in your career progression to being a technical and knowledgeable DevOps engineer.
As the first point of contact in supporting customers and colleagues with technical issues within our Cloud business you will be working in a fast paced and highly varied environment amongst friendly and supportive colleagues.

What Do The First Three Months Look Like?

You will receive structured targets, regular feedback and an annual performance review. You will also follow a clearly defined career path that recognises personal development and contribution to the company.
As a Cloud Support Engineer you can expect to be responsible for:
- Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams
- Performing root cause analysis (RCA)
- Working with developers to deploy and manage code changes (DevOps)
- Developing tools that manage our platform using a wide variety of programming languages
- Releasing development and testing environments to development teams
- Monitoring and evaluating the health of our platform

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:
- New joiners receive concentrated initial training and close mentoring
- Colleagues are encouraged to complete industry standard training in relevant topics
- More senior colleagues can choose courses with time set aside and the course paid for
- The Acturis management team run training sessions to pass on experience and best practice

Candidate Profile

The successful candidates will have following attributes:

2.1 or higher degree in software engineering or computer science or another related science/math program
Familiarity with Windows or Linux network operating systems
One year providing excellent client service in a customer service role
Experience in scripting
Demonstrated ability to learn new programming languages
Curiosity for the behind the scenes workings of an international private cloud platform supporting thousands of users
Interest in learning and troubleshooting application defects and design principles
First-rate problem solving ability
Excellent communication skills and a team player

Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

Apply Now

Refine Your Search

senior helpdesk engineer jobs in london, eng

Graduate Cloud Support Engineer

Senior Helpdesk IT Engineer

Senior Platform Reliability Engineer

Senior Caretaker

Building Services Engineer – North London, Hertfordshire & Essex

Coordinator

IT Operations Engineer

Technical Support Associate - London

Foot Mobile Engineer – Covent Garden, West End & Westminster

Senior Security Engineer

Engineering Manager, AI Models Infrastructure

1st Line Technical Support

Network Architect

Technical Architect (Microsoft 365/Azure)

IT Technical Systems Analyst (Applications Team)

Electrical Engineer

Helpdesk Technician (1st line)

System Administrator 1 - UK

Call Centre Team Leader

Site Maintenance Manager

I want to receive the latest job alerts for senior helpdesk engineer in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected