Senior remote support engineer Work, Jobs in London, Eng (with Salaries)

Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Senior Remote Support Engineer
RVM Systems —Watford
- £35,000 - £60,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Scripting
Quick apply
9d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- In-person
- Work from home
Senior Data Pipeline Engineer
Netbuilder —London
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
Quick apply
Senior Engineer
Kier Group —London
- Full-time
- Engineering
- Travel
- Construction experience
Cloud Support Engineer (London UK office)
Canonical —London
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Senior Technical Support Manager
ComplyAdvantage —London
- Hybrid work
- No experience needed
- English
- In-person
- Annual leave
- Life insurance
Quick apply
Infrastructure Support Engineer
Wintermute Trading —London
- Weekend availability
- Organisational skills
- IT
- Linux
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Structural Engineer
Integral Engineering Design Ltd —Clerkenwell
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AutoCAD
- System design
- Master's degree
- Health & wellbeing programme
- Life insurance
Quick apply
4d
Senior Platform Engineer
Driftrock Limited —London
- £65,000 - £85,000 a year
- Full-time
- Remote
- Sales
- Mentoring
- APIs
- Annual leave
- Employee discount
Quick apply
7d
Senior Systems Engineer
CoMind —London
- £65,033 - £97,549 a year
- Full-time
- IT
- In-person
- Communication skills
- Employee discount
Senior Verification Test Engineer
CoMind —London
- £46,771 - £97,549 a year
- Full-time
- Analysis skills
- IT
- In-person
- Employee discount
Data Engineering Manager (UK Remote)
IVC —London
- Remote
- Azure
- SQL
- Communication skills
- Employee discount
Senior Platform Engineer
Capgemini Sogeti —London
- Hybrid work
- Azure
- AWS
- Leadership
Senior Software Solutions Engineer
Hyland —London
- £56,140 - £65,242 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
11d
Senior Process Engineer - Energy Transition
SLR Consulting —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Senior Analytics Engineer
Lendable —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
- Referral programme

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Senior IT Support Engineer - UK - Hybrid

Brave -
London

Apply Now

Job details

£100,000 - £120,000 a year

Qualifications

Customer service
JavaScript
Organisational skills
GitHub
Mac OS
Linux
SaaS
AI
Communication skills

Full job description

Senior IT Support Engineer

Hybrid - London, UK - in office

About Brave

Brave is on a mission to protect the human right to privacy online. We've built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we're just getting started. Already over 110 million people have switched to Brave for a faster, more private web. Millions more switch every month.

The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what's true and what's not. Brave is fighting back. Join us!

Summary

As a Senior IT Support Engineer, you'll need to have excellent customer service, troubleshooting, and communication skills, as well as the ability to talk tech with employees at all levels.

The ideal candidate is passionate about learning new technologies and has the ability to work independently and self-motivate in a professional but fun environment. Remaining cool under pressure is essential.

About the team:

Our lean and dedicated technical team of 3 currently includes a VP of IT, a Staff IT engineer, and a Senior IT engineer. You will be the second Senior IT engineer, playing a key role in supporting our staff across the globe. This role is based out of the London office which regularly supports 20 employees.

Some of the responsibilities include:

Diagnose and solve complex software, hardware and networking issues including MacOS, Windows and Linux.
A/V Support using Brave Talk, in house and remote
User account management such as onboarding / offboarding staff members, modifying access permissions, periodic audits of access controls, and user credential management
Hardware and Software inventory control and purchasing and remote shipping
Creating clear and concise documentation in the form of runbooks, tutorials, technical tips, and knowledge based articles
Doing security reviews of our vendors and responding to customer security inquiries that relate to IT
Maintaining company asset management with Snipe-IT
Building workflows and automations to help streamline internal processes

Requirements

Experience implementing corporate security controls such as those required for SOC 2
Experience with Google Workspace Admin
Excellent customer service and communication skills, and the ability to talk tech with our staff at all levels (and ensure they understand what you're saying!)
Good working knowledge of Slack, GitHub, 1Password and many other SAAS tools
Understanding how to manage AI tooling such as Claude, Gemini and OpenAI
Strong working knowledge of macOS, Windows and Linux in an enterprise environment
Experience doing internal security audits
Demonstrate excellent organisational skills in both physical workspaces (e.g., cable management, equipment storage) and managing digital workflows, including task tracking and documentation

Compensation £100,000 - 120,000 GBP

Working at Brave

Industry-leader in privacy, with a research and engineering team that's innovating everyday to keep people safer online and beat Big Tech
Highly competitive salaries & benefits, and generous home-office stipends
Annual company wide get together, in fun locations
Welcoming, humble, ridiculously smart teammates, and a truly flat org structure
Opportunity to get in early at a hyper-growth company, and revolutionize the web
Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript?

Apply Now

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Senior IT Support Engineer - UK - Hybrid