Supervisor, export customer service Work, Jobs in London, Eng (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
3d
Quality Assurance Analyst
UK Export Finance —London
- £43,890 - £59,559 a year
- Full-time
- SQL
- Presentation skills
- APIs
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Customer service
Quick apply
2d
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
11d
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Supervisor
Holland & Barrett —Surrey Quays
- £15.09 an hour
- Part-time
- Customer service
- Leadership
- Store discount
- Annual leave
Night Operations Supervisor
Unite Students —London
- £38,781 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
5d
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
12d
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
6d
Help Desk Supervisor – Facilities Management
Hackney Borough Council —Hackney
- £55,353 - £57,495 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
12d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
3d
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
Reception Supervisor
Portico Corporate Reception Management —London
- £37,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Team management
- Annual leave
- Life insurance
Quick apply
3d
Customer Care Supervisor
UPS —London
- Full-time
Traffic Management Supervisor
Kenson Highways —London
- £38,000 - £45,000 a year
- Full-time
- Management
- Maintenance
- Organisational skills
Quick apply
Customer Team Leader
Co-op —London
- £15.73 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
5d
Floor Host Supervisor
Rapport —London
- £44,996 a year
- Full-time
- Hospitality
- Administrative experience
- Supervising experience
- Employee assistance programme
- Flexible schedule
5d
Part Time Supervisor (1yr FTC)
The Dune Group —London
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Supervisor (12 hours/week)
Build-A-Bear Workshop —London
- 12 hour shift
- Sales
- Guest services
Assistant Store Manager
Aldi —London
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for supervisor, export customer service in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

supervisor, export customer service jobs near london, eng

Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
3 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

supervisor, export customer service jobs in london, eng

Customer Operations Supervisor

Quality Assurance Analyst

Customer Success Supervisor

Supervisor, Customer Service

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Supervisor

Night Operations Supervisor

Customer Service Coordinator

Customer Care & Quality Team Leader

Help Desk Supervisor – Facilities Management

Digital Operations Supervisor

Retail Supervisor

Reception Supervisor

Customer Care Supervisor

Traffic Management Supervisor

Customer Team Leader

Floor Host Supervisor

Part Time Supervisor (1yr FTC)

Supervisor (12 hours/week)

Assistant Store Manager

I want to receive the latest job alerts for supervisor, export customer service in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected