Web applications and it support analyst Work, Jobs in London, Eng (with Salaries)

End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
14d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
5d
QA Automation Tester
Scrumconnect Consulting —Croydon
- £65,000 a year
- Oracle
- DevOps
- SQL
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
13d
Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Microsoft Office
- Project management
- SharePoint
- Annual leave
- Employee assistance programme
5d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Data Operations Analyst
Janus Henderson —London
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
5d
Onsite Software Support Specialist
Brock Solutions —London
- Weekend availability
- Azure
- English
- Machine learning
- Profit sharing
- Flexible schedule
Information Security Analyst
Dotdigital —London
- Remote
- DevOps
- Scripting
- Software development
- Annual leave
- Referral programme
7d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
17h
Data Analyst
Moneysupermarket Group —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- IT
4h
SAP/BW Data Warehouse Analyst
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Sick pay
11d
Angular Developer with Python and AWS
LTM —London
- Azure
- Java
- SQL
Quick apply
Data - Programmer
Computewell —Slough
- Oracle
- Computer Science
- SQL
Performance Analyst
HM Land Registry —London
- £39,849 - £43,912 a year
- Full-time
- SQL
- Analysis skills
- Presentation skills
- Annual leave
7d
Sales Compensation Analyst, SMGS Ops, Global Sales Compensation
AWS EMEA SARL (UK Branch) - F93 —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
14d
Manager, Digital Banking Solutions – Technical Business Analyst, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- Microsoft Office
- Java
Senior Backend Software Engineer - Infrastructure
Palantir Technologies —London
- Full-time
- Java
- C++
- Maths
- Work from home
Associate Optimisation Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Bachelor's degree
- Python
- Employee assistance programme
11d
Business Analyst - Product Management - London
Photon —London
- Analysis skills
- Software development
- Agile

I want to receive the latest job alerts for web applications and it support analyst in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

web applications and it support analyst jobs near london, eng

End User Computing Analyst

JATO -
Uxbridge

Apply Now

Job details

14 days ago

Qualifications

Jira
Microsoft Office
ITIL
SharePoint
Communication skills
Active Directory

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in Uxbridge.

Please note you will be required to work onsite 4 -5 days a week, between the hours of 08.00 - 18.00 on a rotating shift pattern.

In this role you will be providing first level IT support (hardware & application) to JATO colleagues globally, you will do this through the monitoring of tickets using our ITSM tool, Jira.

Key Responsibilities:

Monitor the Service Desk queue within Jira, reassigning tickets where required
Troubleshoot, diagnose and fix faulty user equipment and operating systems
Resolving a high percentage of incidents at first point of contact, following knowledge base articles
Develop and maintain team documentation, relating to first line support activities, including the creation and updating of knowledge articles
Liaise with third party software and hardware suppliers

Key Requirements:

Experience working within a service desk role / environment before
Understanding of ITIL principles - desirable
Understanding of the Office 365 Suite of applications such as Sharepoint and Microsoft Teams
Working knowledge of desktop technologies, including Windows and Active Directory
Previous experience working with a ITSM tool before, ideally Jira
Basic knowledge of Web Application management
Excellent communication skills, verbal and written as you will be liaising with colleagues across different regions and countries

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Department

Technology

Role

Technology Service Operations

Locations

Uxbridge - United Kingdom

Work Location

Office Based

Apply Now

Refine Your Search

web applications and it support analyst jobs in london, eng

End User Computing Analyst

Technical Support Analyst

QA Automation Tester

End User Computing Analyst

Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC

Service Desk Analyst

Data Operations Analyst

Onsite Software Support Specialist

Information Security Analyst

Service Desk Analyst

Data Analyst

SAP/BW Data Warehouse Analyst

Angular Developer with Python and AWS

Data - Programmer

Performance Analyst

Sales Compensation Analyst, SMGS Ops, Global Sales Compensation

Manager, Digital Banking Solutions – Technical Business Analyst, Operations Industry & Domain Solutions, Technology & Transformation

Senior Backend Software Engineer - Infrastructure

Associate Optimisation Analyst

Business Analyst - Product Management - London

I want to receive the latest job alerts for web applications and it support analyst in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected