Client engagement Work, Jobs in London (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Lean Process Expert – Client Onboarding (2-Month Contract)
May Business Consulting —London
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Language training provided
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Client On-Boarding Analyst
StoneX Group —London
- Hybrid work
- Spanish
- Organisational skills
- Financial services
7d
Communications & Engagement Specialist
Stream —London
- From £45,000 a year
- Hybrid work
- Financial services
- Marketing
- Annual leave
Quick apply
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d
Insights Manager – Client HQ Engagement (EMEA) 6m FTC
Circana —London
- Full-time
- Sales
- English
- Master's degree
22h
Change Consultant
Hitachi Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5d
Client Relationship Manager - Deposit Platform
Corpay —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Client Relationship Manager
Penningtons Manches Cooper LLP —London
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Project management
- Work from home
Client Relationship Executive
Penningtons Manches Cooper LLP —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Work from home
Associate (Clinical Outcome Assessments - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Annual leave
- Gym membership
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
7d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
New Client Onboarding - Global Banking & Markets
Delta Capita —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Bachelor's degree
Quick apply
9d
Aftersales Excellence Coach (Southern England)
MSX International —London
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Client Response Associate
BTS —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- Project management
Client Success Specialist - Sustainability Solutions
Institutional Shareholder Services —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Engagement Consultant
WSP —London
- Part-time
- Hybrid work
- English
- No degree
- Organisational skills
- Flexitime
- Work from home
11d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client engagement jobs in london

Client Engagement Manager

Client Engagement Specialist, Newswires, EMEA

Lean Process Expert – Client Onboarding (2-Month Contract)

Client Engagement Specialist, Newswires, EMEA

Client On-Boarding Analyst

Communications & Engagement Specialist

Client Onboarding Executive

Insights Manager – Client HQ Engagement (EMEA) 6m FTC

Change Consultant

Client Relationship Manager - Deposit Platform

Client Relationship Manager

Client Relationship Executive

Associate (Clinical Outcome Assessments - COA)

Executive Engagement & Sales Associate

Welfare Advice Officer

New Client Onboarding - Global Banking & Markets

Aftersales Excellence Coach (Southern England)

Client Response Associate

Client Success Specialist - Sustainability Solutions

Engagement Consultant

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