Director of guest experience Work, Jobs in London (with Salaries)

Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Director of Guest Experience
The Chancery Rosewood —London
- Weekend availability
- Hotel
- Leadership
- Hotel experience
Quick apply
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Wine Director
Brown's Hotel —London
- Sales
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
11d
Director of Rooms
The Hoxton —London
- Full-time
- Hospitality
- Bar
- Microsoft Office
- Life insurance
Quick apply
9d
Global Director of Brand Strategy
Conservatorium Hotel —London
- Full-time
- Hotel
- Travel
- IT
- Health & wellbeing programme
7d
Assistant Director of Event Operations
The Chancery Rosewood —London
- Full-time
- Hotel
- IT
- Leadership
- Employee discount
- Life insurance
Quick apply
Brand Experience Creative Director
Seen Connects —London
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Public speaking
- Microsoft Office
- Work from home
Ticketing Director - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise
Pass the Keys —London
- £120,000 - £140,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Leadership
Quick apply
9d
Director of Revenue Management - London Marriott County Hall
Marriott International, Inc —London
- Full-time
- Sales
- Restaurant management
- Hotel
Director of European Leisure Sales
RAFFLES —London
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Hotel
- Restaurant experience
- Employee assistance programme
- Sick pay
Quick apply
Director of Rooms
Delano —London
- Full-time
- Maintenance
- Hotel
- Front desk
Quick apply
Director, Ticketing - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Senior Account Director (F1 hospitality)
Right Formula —London
- £500 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee assistance programme
Director, Hospitality & Events
Dentsu —London
- Full-time
- Hospitality
- English
- Project management
10d
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Director of Sales - European, CIS, and Asia
RAFFLES —London
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Director of Food & Beverage, EMEA
Nteractive Consulting & Events Ltd —Staines-upon-Thames
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
- Annual leave
- Employee assistance programme
Quick apply

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Head of Learning & Development

Searchlight Ventures
Westminster

Quick apply

Job details

Full-time
£60,000 - £70,000 a year

Benefits

Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Leadership

Full job description

Searchlight Ventures is the group company for The Light Cinemas, Light Entertainment and All Star Lanes. We operate a growing network of cinema, entertainment and hospitality venues across the UK, bringing together film, leisure activities, food and drink to create memorable experiences for our guests..

As our business continues to expand this is important stage for our business development so we are seeking an experienced and forward-thinking Head of Learning &Development to lead and shape our learning strategy across the organisation.

The Role

Head of Learning & Development is a key leadership role responsible for creating a high-impact learning culture that supports business objectives, strengthens leadership capability, and enables employees to perform and grow. Reporting to the People Director, the role works closely with HR and Operations to address capability gaps, raise standards and improve consistency across sites.

The Head of L&D is expected to stay close to operations, focus on what actually improves performance and challenge activity that doesn’t add value.

What you will be doing:

Own businesswide capability, with a focus on leadership and management effectiveness
Lead and evolve performance and development frameworks
Ensure leadership, management and compliance training is effective and consistent
Develop practical learning solutions for a fastpaced, multi-site environment
Align recruitment and development activity to support future capability needs
Drive internal progression, succession planning and highpotential talent development
Own learning systems, content and engagement
Ensure learning content remains relevant, accessible and effective
Partner with HR and operational leaders on capability and performance priorities
Focus on highvalue interventions that improve performance
Lead the Recruitment Manager and create alignment across recruitment, onboarding and development

About You

You’ll be an experienced L&D leader who understands how to build capability in a fast-moving, operational environment. You’re as comfortable shaping strategy as you are rolling up your sleeves to deliver practical solutions that make a real difference.

You’ll bring:

Strong experience leading Learning & Development within an operational or multisite business
A track record of improving manager capability, leadership effectiveness and performance
Experience creating practical learning frameworks that drive measurable results
The confidence to build strong relationships with HR and Operations, offering both support and constructive challenge
Experience managing learning platforms, systems and engaging content
The ability to turn insight and data into action that delivers impact
A pragmatic, commercially minded approach, with credibility and strong influencing skills

In return we offer:

Competitive salary
Employee perks, social events and discounts across venues
Private medical insurance
Life insurance
Wagestream – access to your earned £££ whenever you need
Up to 33 days holidays
Flexible working,
The opportunity to be part of exciting business venture,
Employee assistance programme
Enhanced maternity and paternity
Career development opportunities in a growing company

If you're passionate about building capability, developing leaders and creating learning that delivers real business impact, we'd love to hear from you

Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.

If we don't feel like you are the right match for now, we will make sure to let you know, however detailed feedback won't be provided at this stage

Quick apply

Refine Your Search

director of guest experience jobs in london

Head of Learning & Development

Director of Guest Experience

Formula 1 - Events Project Lead

Wine Director

Director of Rooms

Global Director of Brand Strategy

Assistant Director of Event Operations

Brand Experience Creative Director

Ticketing Director - FIFA World Cup 2026

Head of Operations

Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise

Director of Revenue Management - London Marriott County Hall

Director of European Leisure Sales

Director of Rooms

Director, Ticketing - FIFA World Cup 2026

Senior Account Director (F1 hospitality)

Director, Hospitality & Events

In-Room Dining Coordinator, The Savoy Hotel

Director of Sales - European, CIS, and Asia

Director of Food & Beverage, EMEA

I want to receive the latest job alerts for director of guest experience in london

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