Head of patient experience Work, Jobs in London (with Salaries)

Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Head of Brand
Dr Glyn Medispa —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Hospitality
- Social media management
- Project management
- Store discount
- Annual leave
Quick apply
7h
Hourly Paid Lecturer - English for Academic Purposes (EAP)
Malvern International Plc —London
- £30.75 an hour
- Part-time
- English
- Master's degree
- University
- Employee assistance programme
Quick apply
Head of/Director, Government Affairs - UK & EU
Hims & Hers —London
- £140,000 - £155,000 a year
- Full-time
- Hybrid work
- Spanish
- AI
- Communication skills
- Annual leave
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
Head of Business Intelligence
Communitas Clinics —Croydon
- Up to £70,000 a year
- Full-time
- In-person
- Leadership
Quick apply
2d
Head of Partnerships
Scan.com —London
- £70,000 - £80,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
Head of Borough Wide Services
Bromley Healthcare —Orpington
- £72,719 - £83,505 a year
- Full-time
- Employee assistance programme
- Employee discount
3d
Head of Customer Operations
Skin Analytics Ltd —London
- Full-time
- Hybrid work
- Management
- AI
- Annual leave
Quick apply
2d
Head of Quality Assurance and Regulatory Affairs
Qureight Ltd —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Machine learning
- Annual leave
- Life insurance
Quick apply
3d
Head of Sterility Assurance (f/m/d)
Siemens Healthineers —London
- Full-time
- English
- Bachelor's degree
- Travel
4d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Head of Marketing
Oxford Medical Simulation —London
- Full-time
- Remote
- Travel
- Marketing
- Annual leave
- Work from home
International Office Specialist
The London Clinic —London
- £39,872 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Life insurance
12d
Head of Product Growth (Referrals & Viral Loops) at AIOS — Remote, $200k-$400k/yr + 0.15%-0.50%
AIOS (YC W20/S21) —London
- £200,000 - £400,000 a year
- Weekend availability
- Remote
- Referral programme
Head of Study, Site Management and Monitoring
Ipsen Biopharm Ltd —London
- Full-time
- Doctoral degree
- English
- Master's degree
Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity
AIOS (YC W20/S21) —London
- £200,000 - £400,000 a year
- Weekend availability
- Remote
- Travel
- Annual leave
4d
Head of Feasibility and Planning
Ipsen Biopharm Ltd —London
- Full-time
- Doctoral degree
- English
- Master's degree
Executive Operations to CEO
Healthtech-1 —London
- £60,000 - £85,000 a year
- Overtime
- School
- Annual leave
- Work from home
Head of Clinical Genetics (Maternity cover - 12 months)
Sano Genetics —London
- £80,000 - £90,000 a month
- Remote
- Doctoral degree
- Data analysis skills
- Laboratory experience

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head of patient experience jobs near london

Head of Dispensary Operations

Pharmacierge -
London

Quick apply

Job details

Full-time
From £60,000 a year

Benefits

Annual leave
Private medical insurance
Employee discount

Full job description

At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service.

Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting-edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families.

As we continue to grow, we are looking for a Head of Dispensary Operations to take ownership of the performance, structure, and delivery of the Pharmacierge dispensary.

About the role

This is a senior operational leadership role at the core of our organisation, with accountability for ensuring that pharmacy workflows run smoothly, staffing and capacity are aligned to demand, and operational issues are resolved decisively before they escalate.

You will support the development and growth of our established Team Leads and managers, balancing hands‑on operational oversight with effective delegation and escalation where required.

Key Responsibilities

Own the day-to-day performance and delivery of the Pharmacierge Dispensary
Lead and develop Team Leads to build a strong, accountable leadership layer
Ensure workflows run safely, efficiently, and at the required pace
Manage capacity, staffing, and operational pressure points
Drive performance through clear KPIs, standards, and continuous improvement
Partner with Clinical, Compliance, and Supply Chain to deliver safe, seamless patient care

Why join us

Be directly responsible for how patient care is delivered day-to-day
Lead, coach, and grow a strong operational leadership team
Build systems and ways of working that scale with the business
Take real ownership in a pharmacy that values quality, pace, and precision

Recruitment Process

If your application is shortlisted, you will be provided with a full role profile, which will form the basis of the interview process. You will then be invited to self‑schedule a short telephone interview with our Recruitment Coordinator to enable you to ask questions ahead of the formal interviews.

Requirements

Key Skills & Experience

Senior operational experience within a UK Pharmacy Dispensary
Strong understanding of UK Pharmacy workflows, governance requirements and production processes
Proven ability to manage day‑to‑day operational risk and pressure
Experience leading managers and frontline operational teams
Confident managing rotas, capacity, and scale

Personal Qualities

Calm, decisive, and reliable under daily operational pressure
Highly organised and detail‑focused
Pragmatic, solutions‑oriented, and delivery‑driven
Strong sense of accountability and ownership
Clear, confident communicator across operational and clinical teams

Benefits

At Pharmacierge, we’re committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions:

- Competitive Salary: starting from £60,000
- Private Medical Insurance: Available after a minimum term
- 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply)
- Company-Wide Bonus Scheme: Eligible after a minimum term
- Government-Approved Share Option Scheme: Available after a minimum term
- ️ Employee Discounts Platform: Access to a wide range of retail and lifestyle savings
- Pharmacy Social Events: Regular team-building and social activities
- Access to Training and CPD Opportunities: Ongoing professional development and training support

Quick apply

Refine Your Search

head of patient experience jobs in london

Head of Dispensary Operations

Head of Brand

Hourly Paid Lecturer - English for Academic Purposes (EAP)

Head of/Director, Government Affairs - UK & EU

Head of Customer Service (12 months contract)

Head of Business Intelligence

Head of Partnerships

Head of Borough Wide Services

Head of Customer Operations

Head of Quality Assurance and Regulatory Affairs

Head of Sterility Assurance (f/m/d)

Services Manager

Head of Marketing

International Office Specialist

Head of Product Growth (Referrals & Viral Loops) at AIOS — Remote, $200k-$400k/yr + 0.15%-0.50%

Head of Study, Site Management and Monitoring

Head of Expansion at AIOS — Remote, $200-$400k/yr + .15% - 0.5% equity

Head of Feasibility and Planning

Executive Operations to CEO

Head of Clinical Genetics (Maternity cover - 12 months)

I want to receive the latest job alerts for head of patient experience in london

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