Housing policy advisor Work, Jobs in London (with Salaries)

Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
Brent Hubs Advisor
Brent Council —Brent
- £37,692 - £39,276 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Employee Relations Advisor
Hightown Housing Association —Hemel Hempstead
- £36,090 a year
- Hybrid work
- Management
- Annual leave
9d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Strategic Building Safety Advisor
L&Q —London
- £37,573 - £42,149 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Housing Revenue Account (HRA) Strategic Financial Advisor
Richmond and Wandsworth Councils —London
- £48,873 - £59,220 a year
- Full-time
- IT
- Communication skills
- Annual leave
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Program Assistant - London
Verto Education —London
- Temporary
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Bank Housing and Support Assistant
YMCA St Pauls Group —Harrow
- £27,175.05 a year
- Customer service
- School
1d
Resident Assistant
Verto Education —London
- £200 - £225 a week
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Student Services Advisor
Bucks College Group —Amersham
- £25,042.50 a year
- Full-time
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
12d
Analyst, Development
HCN UK Management Services Ltd —London
- Microsoft Excel
- Microsoft Office
- Project management
Central Operations & Service Manager
Greystar Real Estate Partners LLC —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Uxbridge
- £27,993.03 a year
- Night shift
Surveyor - Senior Surveyor - Residential Valuation Advisory - New Settlements
Montagu Evans —London
- Full-time
- Organisational skills
1d
Block Manager
The Acorn Group —Bromley
- Up to £45,000 a year
- Full-time
- Microsoft Office
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
Supply Chain Coordinator, EMEA
AltoVita —London
- Remote
- Hospitality
- APIs
- In-person
- Gym membership
Quick apply
InfoSec Analyst
AltoVita —London
- Organisational skills
- APIs
- Communication skills
Quick apply
Targeted Housing Advisor
Civic Recruitment Limited —Sutton
Quick apply
Director, Corporate Leverage
Shawbrook —London
- Full-time
- Financial services
- Leadership
- Employee assistance programme
- Employee discount

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Resident Engagement Officer

Lewisham Council -
London

Apply Now

Job details

Full-time
£40,404 - £41,637 a year

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Communication skills

Full job description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Do you have experience working in a resident facing role within social housing, housing services or a comparable public-sector environment?
Do you have the ability to communicate clearly and sensitively with residents, including explaining works and processes in accessible language?
Do you have experience of acting as a key point of contact for residents during on-site works, managing communication, access, and expectations?
Do you have experience of logging, tracking, and helping resolve resident issues or complaints in collaboration with contractors or project teams

What’s the role?

To provide proactive, inclusive, and high-quality resident liaison and communication support across Lewisham’s housing investment and retrofit programmes. The role is central to enabling the effective delivery of capital investment and retrofit projects by supporting access, communication, and issue resolution at estate and household level. Working closely with contractors, surveyors, energy advisors, community partners, and Council officers, the Resident Liaison Officer will help coordinate resident engagement activities, manage day to day communication, and support positive resident experiences throughout the lifecycle of works.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

Generous holiday allowance
Local Government Pension scheme
Flexible working and family friendly policies
Season ticket and bicycle loans
A range of staff discounts including local subsidised gym memberships
Supportive staff networks

What we’re looking for

Strong experience in a resident-facing role within social housing, capital works, or a similar public-sector environment.
Excellent communication skills, with the ability to explain technical works clearly and sensitively to diverse residents.
Proven ability to build trust, manage expectations, and act as a key point of contact throughout the lifecycle of works.
Experience supporting resident engagement activities and resolving issues or complaints in a timely, customer-focused manner.
Ability to work collaboratively with contractors, surveyors, and internal teams to support delivery in occupied homes.
Commitment to equality, inclusion, and supporting vulnerable residents, alongside accurate record-keeping and reporting.

Location

The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

Some weekend and evening working may be required for this role
The job is subject to an basic DBS check

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact [email protected]

Please click here to view the Job Description and Person Specification

Salary

£40,404 - £41,637 per annum (SO1)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

Apply Now

Refine Your Search

housing policy advisor jobs in london

Resident Engagement Officer

Brent Hubs Advisor

Employee Relations Advisor

Accommodation Advisor

Strategic Building Safety Advisor

Housing Revenue Account (HRA) Strategic Financial Advisor

Talent Development Partner

Program Assistant - London

Bank Housing and Support Assistant

Resident Assistant

Student Services Advisor

Analyst, Development

Central Operations & Service Manager

Housing and Support Assistant (Nights)

Surveyor - Senior Surveyor - Residential Valuation Advisory - New Settlements

Block Manager

Supply Chain Coordinator, EMEA

InfoSec Analyst

Targeted Housing Advisor

Director, Corporate Leverage

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