Work from home care coordinator Work, Jobs in London (with Salaries)

Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
13d
Centre Coordinator
Workspace Group PLC —Deptford
- £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Care Coordinator
Acacium Group —London
- £26,000 a year
- Full-time
- Remote
- Customer service
- Employee assistance programme
Quick apply
3d
Education, Health and Care (EHC) Coordinator
City of Westminster Council —Westminster
- £42,912 - £57,495 a year
- Temporary
- Accounting
- Care plans
Missing from Home Coordinator
Slough Children First —Slough
- £36,508 - £40,958 a year
- Full-time
- Hybrid work
Quick apply
1d
Project Coordinator
Single Homeless Project —London
- £32,034.46 - £35,081.51 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
Care Coordinator
Right at Home Central London —London
- From £16 an hour
- Part-time
- Software troubleshooting
- Care experience
- English
- Store discount
- Employee discount
Quick apply
Patient Experience and Quality Coordinator
Banning Dental Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Quality control
- Travel
- Work from home
- Employee discount
Quick apply
9d
Learning & Inclusion Coordinator
Immediate Media Co —London
- £29,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
10d
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
13d
Office Coordinator - Lettings Administration
Campions —London
- £26,500 - £29,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
9d
On Call Coordinator
Vincentian Care Plus —London
- From £13.25 an hour
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Care experience
- Work from home
- Referral programme
Quick apply
Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Data entry
- IT
- Typing
2d
Care Coordinator
DMC Healthcare —London
- £26,000 - £27,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Analysis skills
Quick apply
3d
Homecare Care Coordinator (Maternity Cover)
Excelcare Holdings —London
- Up to £30,000 a year
- Full-time
- Microsoft Office
- IT
- Care plans
- Referral programme
Quick apply
Outreach Rough Sleeping Coordinator
City of Westminster Council —Westminster
- £56,436 - £76,872 a year
- Temporary
- Bachelor's degree
- Communication skills
10d
Care Coordinator (Homecare)
Excelcare Holdings —London
- Up to £30,000 a year
- Full-time
- Microsoft Office
- IT
- Care plans
- Referral programme
Quick apply
Lifestyle & Wellness Co-ordinator
Bupa —London
- £12.75 - £13.75 an hour
- Part-time
- Employee discount
- Gym membership
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —London
- £13.80 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d

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work from home care coordinator jobs near london

Customer Care Coordinator

Public Library of Science -
London

Apply Now

Job details

£24,000 - £26,000 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

CRM software
Customer service
Salesforce
Continuous improvement
Customer support
Communication skills
Time management

Full job description

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

This position is fully remote/home based. Applications will be accepted from candidates based in the UK

Role Summary

The Customer Care division is committed to representing PLOS by delivering exceptional customer service through problem ownership, proactive engagement, integrity, and accountability that supports continuous organizational improvement. As the Customer Care Coordinator, you are part of an impactful international team that serves as the conduit connecting PLOS to our primary audience and delivering exceptional service to our customers. You are patient, empathetic, passionately communicative, and understand the value of effective communication skills.

In your role, you will be the primary point of customer contact, providing guidance, answering questions, and resolving any emerging problems that our customers might face with accuracy and efficiency. You develop perpetual value by nurturing relationships through successful professional engagements that provide timely solutions and meaningful customer experiences.

As the Customer Care Coordinator, you are a confident and highly organized individual with superior business communications skills, motivated by a culture of continuous improvement. You are a natural team player, with the ability to collaborate effectively across teams and hold yourself accountable for meeting competing deadlines in a fast-paced environment.

You will report to the Customer Care Suite Manager, and work as part of the Publishing Operations team to maintain unfettered communication channels, and uphold excellent customer experience, especially for but not limited to authors, editors, and reviewers. You will adhere to response time benchmarks to protect brand integrity and ensure timeliness and quality of resolution and experience.

Responsibilities

Customer Service

Manage high volume of incoming queries
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information
Meet established team targets
Handle customer complaints, provide appropriate solutions and alternatives within defined time parameters; follow up to ensure resolution
Accurately track customer interactions to inform data analysis and evaluations
Follow communication procedures and guidelines
Take the extra mile to engage customers

Teamwork

Filter customer queries to appropriate stakeholders and manage follow through and resolution.
Provide coverage for colleagues as necessary.

Knowledge and Skills

Proven customer support experience or experience as a customer service representative
Strong professional communication skills and active listening
Excellent time-management skills
Focus on quality and attention to detail
Familiarity with CRM systems and practices (Salesforce Prefered)

Qualifications

At least two years of Customer Service experience
Excellent writing skills
Salesforce experience
Previous experience working in Publishing
Previous experience working in a remote environment

Physical Requirements and Work Environment

Prolonged periods stationary at a desk and working on a computer.
Some national and international travel may be required.
Some flexibility to work across time zones.

The base salary range we've established for these positions is £24,000- £26,000. PLOS also offers a comprehensive benefits package summarized below.

UK:

Private medical insurance
Life assurance
Income protection
Personal accident insurance
Pension with up to 10% employer match
25 days holidays, market competitive Maternity and Paternity leave
Birthday and three winter holidays days off
2 days paid time off for volunteering per year
Fully remote work environment with stipend on joining for home office

About PLOS

Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.

Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.

We're committed to equal opportunity

We're working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.

Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.

Visit plos.org/careers to learn more.

To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.

Apply Now

Refine Your Search

work from home care coordinator jobs in london

Customer Care Coordinator

Care Coordinator

Centre Coordinator

Care Coordinator

Education, Health and Care (EHC) Coordinator

Missing from Home Coordinator

Project Coordinator

Care Coordinator

Patient Experience and Quality Coordinator

Learning & Inclusion Coordinator

Customer Assistance Coordinator - Home Assistance 6 month FTC

Office Coordinator - Lettings Administration

On Call Coordinator

Patient Pathway Coordinator

Care Coordinator

Homecare Care Coordinator (Maternity Cover)

Outreach Rough Sleeping Coordinator

Care Coordinator (Homecare)

Lifestyle & Wellness Co-ordinator

Lifestyle and Wellbeing Coordinator

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This position is anticipated to be a short-term, and not expected to exceed April 30, 2028.

Role Summary

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Knowledge and Skills

Qualifications

Physical Requirements and Work Environment

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