Customer specialist Work, Jobs in London W1b (with Salaries)

Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
1d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
Customer Service Specialist - Savings
Tembo —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Customer Care Specialist
Prima —London
- Hybrid work
- Data entry
- Communication skills
Quick apply
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £280,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
6d
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
7d
Student Hub Administrator
Imperial College London —South Kensington
- £38,608 - £41,666 a year
- Full-time
- Microsoft Office
- Organisational skills
- Annual leave
6d
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- CRM software
- Bachelor's degree
- Organisational skills
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
Customer Operations Specialist
SIX Group AG —London
- Call to connect
- Contracts
- Financial services
- Communication skills
14d
Revenue Protection Officer
Amulet —Poplar
- £18.17 an hour
- Full-time
- English
- First Aid Certification
- Conflict management
- Annual leave
Quick apply
6d
Customer Service Specialist
KP Snacks —Slough
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Flexitime
- Employee assistance programme
Quick apply
Temporary Stockroom Assistant - UNIQLO Stratford
UNIQLO —London
- From £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
11d
Customer Accounts Specialist
Clarion Housing Group —Leatherhead
- £33,608 - £38,958 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
Beverage Development & Training Specialist
Bonbon Pottery —Bayswater
- £12.71 an hour
- Part-time
- Quality control
- Organisational skills
- In-person
Quick apply
13d
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Customer service
- Computer literacy
- Guest services
- Employee assistance programme
Validation Specialist - Customer Team
Prima —London
- Hybrid work
- Communication skills
Quick apply

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customer specialist jobs near london w1b

Client Placement Specialist

UK Therapy Guide
London

Quick apply

Job details

Part-time
£14 an hour
1 day ago

Benefits

Work from home

Qualifications

Google Suite
Customer service call handling
Client engagement
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Join UK Therapy Guide as a Client Placement Specialist

Are you a people-focused professional who thrives on meaningful conversations and real-world impact?

We’re looking for a results-driven Client Placement Specialist to join UK Therapy Guide on a part-time basis. This fully remote position is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about guiding individuals on their mental health journey. In this role, you’ll work directly with clients during live placement calls, offering empathetic, confident support as you guide them from their first enquiry to the start of their therapy journey.

Your ability to listen, reassure, and inspire trust will play a vital role in helping clients take an important step toward better mental health. You won’t be doing this alone. We provide comprehensive training, clear guidance, and operate under strict safeguarding procedures, ensuring the highest standards of care for both clients and our team.

About Us

UK Therapy Guide is a rapidly growing online therapy platform dedicated to making high-quality mental health therapy accessible across the UK. We connect individuals with qualified therapists, offering personalised matching services to ensure clients find the right therapeutic fit. We are passionate about transforming mental health access and are looking for individuals to join us on this mission.

Hours

Part-time: Approximately 17 hours per week.

This role is based on 4-hour shifts.

Our core shift blocks are: 9 a.m. - 1 p.m. 4 p.m. - 8 p.m.

The successful candidate must have the flexibility to work a combination of both morning and evening shifts to complete their weekly hours.

Key Responsibilities

Successfully guide clients from initial inquiry to a booked first session through empathetic and effective placement calls.
Consistently maintain high booking efficiency and ensure accurate client onboarding data.
Ensure a high level of client and therapist satisfaction by providing timely and helpful support.
Contribute to the continuous improvement of our placement process by gathering and managing client feedback.
Manage administrative tasks and maintain accurate data to ensure a smooth client journey.

Required Skills & Qualifications

Proven experience in a target-driven customer service role is essential. Excellent communication skills (written and verbal).
Strong interpersonal skills, with the ability to empathise and build trust with clients to guide decisions.
Demonstrated resilience, with the ability to manage customer inquiries and remain composed under pressure.
Goal-oriented, with a strong desire to meet and exceed targets.
Confidence in clear and persuasive communication, gently supporting hesitant clients towards making a decision.
Highly organised and able to handle multiple tasks efficiently.
Strong technical proficiency, including expertise with Google Workspace and the ability to quickly learn and adapt to new software.

Why Join Us?

Flexible, remote working opportunity
Be part of a company that’s making a real difference in mental health
Growth and development opportunities
A collaborative, creative, and supportive work environment

Application question(s):

1. This role combines empathetic client support with the responsibility of guiding clients to start their therapy journey. Why does this specific combination of helping people and achieving a clear outcome appeal to you?

2. How do you ensure excellent customer care and detail management when communicating with clients remotely?

3. How do you feel about working in a role with specific, measurable targets? Describe your experience with this.

Pay: £14.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

customer specialist jobs in london w1b

Client Placement Specialist

Customer Support Specialist

Customer Support Specialist - UK

Customer Service Specialist - Savings

Customer Care Specialist

Lead Agent - T3

Customer Support Specialist (UK-Slick)

Customer Support Associate - APAC

Student Hub Administrator

Customer Service/Triage Specialist

Customer Onboarding Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Operations Specialist

Revenue Protection Officer

Customer Service Specialist

Temporary Stockroom Assistant - UNIQLO Stratford

Customer Accounts Specialist

Beverage Development & Training Specialist

Customer Service Host

Validation Specialist - Customer Team

I want to receive the latest job alerts for customer specialist in london w1b

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