Associate engineer Work, Jobs in Longbridge, Wmd (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Asset & Wealth Management - Change Management – Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Project management
- Conflict management
- Communication skills
- Employee assistance programme
Tech Support - Cloud VDI
SCC —Birmingham
- £30,000 - £40,000 a year
- Monday to Friday
- Hybrid work
- Azure
Assistant Project Manager/ Project Manager (Water Sector)
AECOM —Birmingham
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
Graduate Civil Engineer
Dragados —Birmingham
- Full-time
- Microsoft Word
- Civil engineering
- Computer literacy
Quick apply
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Associate Software Engineer
MSX International —Warwick
- Up to £35,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Annual leave
Quick apply
Compliance - Product Management - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee assistance programme
Systems Engineer
OneAdvanced —Birmingham
- Weekend availability
- Azure
- Communication skills
- Employee assistance programme
- Bereavement leave
2d
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Employee assistance programme
Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)
WSP —Birmingham
- Part-time
- Hybrid work
- Civil engineering
- Mentoring
- Communication skills
- Flexitime
- Work from home
AWS Platform Engineer
Nonacus —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- AWS
- Scripting
Quick apply
Assistant Architect
Amey Ltd —Birmingham
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
9d
Assistant Manager, IRI - Financial Services
KPMG —Birmingham
- Part-time
- No experience needed
- Accounting
- Communication skills
Condition Based Monitoring Specialist
PepsiCo —Coventry
- Engineering
- Continuous improvement
- Computer skills
Associate Fire Engineer
Frankham —Birmingham
- Full-time
- Computer literacy
- Business development
- Computer skills
- Annual leave
- Work from home
Network Engineer
NTT Data UK —Birmingham
IT Cloud Infrastructure Engineer
NTT Data UK —Birmingham
IT Cloud Infrastructure Engineer
NTT Ltd —Birmingham
Network Engineer
NTT Ltd —Birmingham

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associate engineer jobs near longbridge, wmd

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

associate engineer jobs in longbridge, wmd

2nd Line Support Engineer- Permanent

Asset & Wealth Management - Change Management – Associate - Birmingham

Tech Support - Cloud VDI

Assistant Project Manager/ Project Manager (Water Sector)

Graduate Civil Engineer

Join the Growing Cyber Security Practice at Methods

Associate Software Engineer

Compliance - Product Management - Associate - Birmingham

Systems Engineer

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)

AWS Platform Engineer

Assistant Architect

Assistant Manager, IRI - Financial Services

Condition Based Monitoring Specialist

Associate Fire Engineer

Network Engineer

IT Cloud Infrastructure Engineer

IT Cloud Infrastructure Engineer

Network Engineer

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