Community volunteer Work, Jobs in Loughborough Le12 (with Salaries)

Museum & Tour Operations Assistant
Loughborough Bellfoundry Trust —Loughborough
- £12.75 an hour
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Free parking
Quick apply
9d
Retail Customer Assistant at Loughborough Hospital - 6 Hours
Royal Voluntary Service —Loughborough
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
2d
Sports Volunteering Officer
Loughborough University —Loughborough
- £27,290 a year
- Full-time
- Hybrid work
- University
4d
Community Coach (Premier League Kicks)
Notts County Foundation —Nottingham
- £10 - £15 an hour
- Weekend availability
- Microsoft Outlook
- Travel
- Classroom experience
- Gym membership
Supply Nursery Practitioner
Storal —Loughborough
- £12.71 - £13.30 an hour
- Part-time
- Employee discount
- Sick pay
Quick apply
Nursery Educator
Storal —Loughborough
- £12.90 - £13.40 an hour
- Part-time
- School
- Employee discount
- Sick pay
Quick apply
Community Champion volunteer - Leicestershire
British Heart Foundation —Loughborough
- IT
- Leadership
- Communication skills
Domestic Abuse Perpetrator Projects (DAPP) Survivor Liaison Worker
Equation —Nottingham
- £12,935.26 a year
- Temporary
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Community Champion Volunteer - Nottinghamshire
British Heart Foundation —Nottingham
- IT
- Leadership
- Communication skills
Volunteer Retail Shop Assistant (Weekends)
White Rose Trading —Nottingham
- Weekend availability
- Customer service
- Administrative experience
- IT
Quick apply
Assistant Store Manager - Shepshed
Rainbows Hospice for Children and Young People —Shepshed
- £15,624 - £26,040 a year
- Part-time
- Customer service
- Hospice
- Retail management
- Annual leave
- Employee assistance programme
9d
Peer Support Coordinator
My Sight Nottinghamshire —Nottingham
- £27,632 a year
- Part-time
- CRM software
- Microsoft Office
- Working with children
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Spiritual Services Lead
Rainbows Hospice for Children and Young People —Loughborough
- £45,210 a year
- Weekend availability
- Childcare
- Working with children
- No degree
- Free parking
- Annual leave
12d
Approvals Administrator
Health Research Authority —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
5d
Freelance Events Co-ordinator
Melbourne Assembly Rooms Limited —Melbourne
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Free parking
Quick apply
5d
Volunteer Coordinator - Maternity Cover
Children's Bereavement Centre —Newark-on-Trent
- £12.89 an hour
- Temporary
- In-person
- Free parking
- Employee assistance programme
Quick apply
10d
Cricket Development Officer- Clubs & Volunteers
Derbyshire Cricket Foundation —Derby
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Excel
- Project management
- Driving
- Flexitime
- Work from home
Quick apply
Interpretation Designer for the MZ Heritage Hub
Mount Zion Apostolic Church —Nottingham
- £8,000 a year
- In-person
Quick apply
Future Focus Mental Health Group Facilitator Recovery Worker
Burton & District Mind —Burton-On-Trent
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
11d
Community Link Volunteer - Derby City
Alzheimer's Society —Derby
- Call to connect
- English
- Communication skills

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Museum & Tour Operations Assistant

Loughborough Bellfoundry Trust
Loughborough

Quick apply

Job details

Zero hours contract
£12.75 an hour
9 days ago

Benefits

Free parking

Qualifications

Hospitality
Customer service
Microsoft Office
First Aid Certification
IT
Cash handling
Communication skills

Full job description

Employer: Loughborough Bellfoundry Trust (LBT)
Location: Loughborough Bellfoundry Museum, UK
Contract Type: Zero-Hours Contract
Hours: Primarily between Tuesday and Thursday 09.30-16.30, with occasional requirements on Mondays, Fridays and weekends.
Pay: £12.75 per hour
Reports to: Operation Manager

Role Overview

The Museum & Tour Operations Assistant supports the day-to-day operation of the Loughborough Bellfoundry Museum by providing excellent customer service and ensuring visitors receive a warm, professional welcome.

This flexible role is primarily focused on front-of-house duties, visitor admissions, retail sales, basic administration, and preparing visitor spaces. It is ideal for an individual who enjoys working with the public, takes pride in maintaining high standards, and is confident using their initiative to support the smooth day-to-day operation of the museum.

Key Responsibilities

Visitor Reception & Admissions

Welcome visitors to the museum in a friendly and professional manner.
Scan and sell tickets using the Trust's ticketing system.
Provide information about museum exhibits, guided tours, facilities, and local amenities.
Assist visitors with general enquiries in person, by telephone, and via email.

· Support group visit arrivals and departure.

Retail & Refreshments

Operate the museum shop and process sales through the till systems.
Replenish stock and maintain attractive retail displays.
Assist with cash handling and end-of-day till procedures.
Prepare and maintain self-service refreshments in the activity room.
Ensure refreshment areas remain clean, tidy, and well stocked.

Front of House Operations

Use initiative to identify and complete day-to-day tasks, maintaining high presentation standards throughout the museum without the need for close supervision.
Open and close visitor areas following agreed procedures.
Prepare the activity room ahead of tours and events, ensuring seating, equipment, and presentation standards are maintained.
Maintain a clean, welcoming, and professional environment throughout public areas.
Assist with guided tours including administration and visitor flow when required.

Health, Safety & Security

Follow all Trust health and safety procedures.
Monitor visitor areas and report hazards, incidents, maintenance issues, or security concerns promptly.

· Assist in maintaining a safe and secure environment for visitors, volunteers, staff, and collections.

· Follow safeguarding procedures and escalate concerns appropriately.

Additional Support

Provide support during special events, open days, and community activities.
Undertake other duties commensurate with the role that are reasonably required to support the visitor experience and the effective operation of the museum.

What We Are Looking For

We are seeking a friendly, reliable, and customer-focused individual who enjoys working with people and supporting the day-to-day operation of a busy visitor attraction.

The successful candidate will play an important role in creating a welcoming experience for visitors, providing excellent customer service, and helping to ensure the smooth running of the museum. We are looking for someone who is organised, adaptable, and confident working both independently and as part of a team.

This role would particularly suit someone who:

Enjoys meeting and helping people.
Takes pride in delivering excellent customer service.
Is dependable, organised, and proactive.
Can work confidently both independently and as part of a team.
Is flexible and available to work shifts on an as-required basis.
Has an interest in heritage, culture, museums, or the visitor economy.
Understands the importance of maintaining a safe, secure, and welcoming environment for visitors, volunteers, and colleagues.

Support & Training

Full induction and role‑specific guidance provided.
Ongoing support from the Trust’s team.
Training provided as required, including health, safety, and safeguarding procedures.

Person Specification

Essential Criteria

Skills & Experience

Experience in a customer-facing role.
Excellent communication and interpersonal skills.
Strong customer service skills.
Reliable and punctual.
Basic IT skills and confidence using tills, booking systems, email, and Microsoft Office applications.
Ability to work independently and as part of a team.
Ability to remain calm and professional in a busy visitor environment.

Personal Attributes

Friendly, approachable, and professional.
Flexible and willing to work varied shifts, including occasional weekends.
Positive attitude and willingness to help visitors and colleagues.
Interest in heritage, museums, tourism, or visitor attractions.
Understanding of the importance of health, safety, security, and safeguarding.

Desirable Criteria

Experience working in a museum, visitor attraction, heritage site, retail environment, or hospitality setting.
Experience using ticketing or booking systems.
Cash handling experience.
First Aid qualification.
Knowledge of the history and heritage of the John Taylor Bellfounders and Loughborough Bellfoundry.

The Trust welcomes applications from everyone and is keen to increase the diversity of its workforce and volunteers. We particularly encourage applications from groups that are currently under-represented within the heritage sector. Selection will be made on merit.

Applications will be reviewed as they are received. We reserve the right to interview and appoint before the closing date and may close the vacancy early if a suitable candidate is found. Early applications are encouraged.

For more information visit: belltrust.co.uk

Pay: £12.75 per hour

Benefits:

Free parking

Application question(s):

Are you over 18 years of age?

Work Location: In person

Quick apply

Refine Your Search

community volunteer jobs in loughborough le12

Museum & Tour Operations Assistant

Retail Customer Assistant at Loughborough Hospital - 6 Hours

Sports Volunteering Officer

Community Coach (Premier League Kicks)

Supply Nursery Practitioner

Nursery Educator

Community Champion volunteer - Leicestershire

Domestic Abuse Perpetrator Projects (DAPP) Survivor Liaison Worker

Community Champion Volunteer - Nottinghamshire

Volunteer Retail Shop Assistant (Weekends)

Assistant Store Manager - Shepshed

Peer Support Coordinator

Spiritual Services Lead

Approvals Administrator

Freelance Events Co-ordinator

Volunteer Coordinator - Maternity Cover

Cricket Development Officer- Clubs & Volunteers

Interpretation Designer for the MZ Heritage Hub

Future Focus Mental Health Group Facilitator Recovery Worker

Community Link Volunteer - Derby City

I want to receive the latest job alerts for community volunteer in loughborough le12

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