Guest care associate Work, Jobs in Luton, Eng (with Salaries)

Night Concierge, Pre-Opening - The St. Regis London
Marriott International, Inc —Luton
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
9d
Hotel Cleanliness Expert Guest Room Attendant Part Time
Marriott International, Inc —Watton at Stone
- Part-time
- Hotel
- Travel
- Resort
- Employee discount
Hotel Cleanliness Expert Guest Room Attendant Full Time
Marriott International, Inc —Watton at Stone
- Full-time
- Hotel
- Travel
- Resort
- Employee discount
Front Office Associate
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £13.37 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Hotel Cleanliness Expert Public Area Cleaner Full and Part Time
Marriott International, Inc —Watton at Stone
- Full-time
- Hotel
- Travel
- Resort
- Employee discount
Casual Front Office Associate
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £12.71 an hour
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Conference and Banqueting Manager
Marriott International, Inc —Watton at Stone
- Full-time
- Hotel
- Travel
- Resort
- Employee discount
9d
Spa Therapist
Marriott International, Inc —Watton at Stone
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
Casual Food & Beverage Assistant
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £14.25 an hour
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Director of Food and Beverage
Marriott International, Inc —Watton at Stone
- Full-time
- Bar
- Culinary experience
- Hotel
- Employee discount
7d
Maintenance Technician
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- Up to £14.27 an hour
- Full-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Property Maintenance Manager
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £38,000 - £40,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Manager
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- Up to £42,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
22h
Casual Kitchen Porter
Delta Hotels by Marriott Waltham Abbey —Waltham Abbey
- £14.25 an hour
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d

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Night Concierge, Pre-Opening - The St. Regis London

Marriott International, Inc -
Luton

Apply Now

Job details

Full-time
9 days ago

Benefits

Company pension
Canteen
Employee assistance programme
Sick pay

Qualifications

Organisational skills
Communication skills

Full job description

Additional Information
Job Number26084324
Job CategoryRooms & Guest Services Operations
LocationCedar House 750A Parkland Square, Luton, BEDFORDSHIRE, United Kingdom, LU1 3LU
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Night Concierge

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Night Concierge, you will be a key ambassador of the hotel during overnight hours, delivering exceptional, personalised service while ensuring a seamless and reassuring guest experience throughout the night. You will play an important role in connecting guests to the very best of London, anticipating their needs and curating thoughtful arrangements, all while maintaining a calm, discreet and professional presence. This role is ideal for a confident and service‑oriented individual who thrives in an independent, detail‑focused environment and takes pride in exceeding expectations.

Key Responsibilities

Respond to guest requests for special arrangements or services, including transportation, dining reservations and personal requests, particularly during overnight hours
Anticipate and fulfil guest needs with efficiency, discretion and a personalised approach
Provide knowledgeable recommendations on the hotel and surrounding area, including late‑night and early‑morning options
Handle all guest calls, messages and requests promptly, ensuring accurate follow‑up and resolution
Coordinate with Front Office, Housekeeping, Security and other departments to ensure smooth operations
Maintain accurate records of guest interactions and update logbooks for effective shift handovers
Resolve guest concerns with professionalism, empathy and a solution‑focused mindset
Maintain a visible yet discreet presence, ensuring guest comfort, safety and wellbeing overnight
Uphold brand standards in service delivery, presentation and communication at all times
Support pre‑arrival preparations and daytime operations through effective overnight planning

Core Competencies

We are seeking a composed and service‑driven professional who demonstrates confidence, discretion and a passion for guest experience. You will bring strong organisational skills and the ability to work independently. You should have:

Previous experience in a Concierge or guest‑facing role, ideally within a luxury hotel environment
A strong passion for customer service and personalised guest engagement
Excellent communication and interpersonal skills, with a professional and calm approach
Ability to work independently and make sound decisions during overnight shifts
Strong organisational skills and attention to detail
Good knowledge of London, including key attractions, transport and services (advantageous)
Ability to multitask effectively while maintaining composure in a quiet but dynamic environment
High level of discretion and professionalism
Impeccable personal presentation aligned with luxury standards
A collaborative mindset, ensuring effective communication with day and night teams

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

Competitive salary designed to recognise excellence
Workplace pension
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide

Career Development

Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities
Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest care associate jobs in luton, eng

Night Concierge, Pre-Opening - The St. Regis London

Hotel Cleanliness Expert Guest Room Attendant Part Time

Hotel Cleanliness Expert Guest Room Attendant Full Time

Front Office Associate

Hotel Cleanliness Expert Public Area Cleaner Full and Part Time

Casual Front Office Associate

Conference and Banqueting Manager

Spa Therapist

Casual Food & Beverage Assistant

Director of Food and Beverage

Maintenance Technician

Property Maintenance Manager

Food & Beverage Manager

Casual Kitchen Porter

Other jobs to consider

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